Had an issue that drove through the weekend and was resolved via chat as a last resort. WPX customer support is what all support should be based on. Knowledgeable and properly empowered people (not AI... See more
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With over THREE THOUSAND 5-STAR reviews here on Trustpilot from real, LONG-TERM customers, TOP TIER speed performance year after year in independent testing by Kevin Ohashi (viewable at wphostingbenchmarks.com) & Matthew Woodward PLUS sub 30-second live chat average response time, FREE malware removal, FREE speed optimizations, FREE high-speed CDN & FREE site migrations in 24 hours or less, why would you accept mediocre WordPress Hosting any longer?
#13, April 20th Street, 1000, Sofia, United States
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WPX has the very best support out there, I recommend all my customers to move their sites here and I havent found any other hosting company that gets even close.

Reply from WPX
Great service and support! Since I started working with them more than three years ago, I have never been disappointed.

Reply from WPX
Elena has been awesome! I have upgraded my account to Professional because of the great service from WPX! I have been a customer running 3 years now. Highly recommend WPS.

Reply from WPX
Quick to respond, no chat bots, real humans, and friendly and efficient too. I've been with wpx for a few years now and wish I had started with them. It doesn't get better than this.

Reply from WPX
Review for Nadezhda Tech Support
Fantastic support and work. I can't thank them enough—a true life saver. WPX rules too. I don't trust any other hosting service. And I've used many over the past 16 years.

Reply from WPX
I just started using WPX and their customer service is fantastic. Very quick responses and very helpful.

Reply from WPX
I've been a customer of WPX for more than 10 years and their customer service is really second to none. We absolutely love them. Thanks for all you do.

Reply from WPX
Daniel was an amazing support. He was quick to handle the change, implemented in a timely fashion. Encouraging and supportive as users navigate their end of changes. It was a very stress-free experience and wouldn't have it any other way.

Reply from WPX
I've used WPX for quite a while now and their support is far and away the fastest and most efficient that I've ever experienced. And I've used a LOT of hosting companies!
Recently I asked them to perform a FREE optimization of my website. It was already pretty fast but they made it much faster and made suggestions that would make it even better. In 48 hours. And for nothing....no charge.

Reply from WPX
I’ve been using WPX Hosting for over 10 years, and they are simply one of the best service providers out there. They’ve been instrumental in helping my business grow, and anytime I’ve had an issue, they’ve gone above and beyond to resolve it. My sites rank highly on Google thanks to their optimization support, and they’ve been incredibly helpful with plugins. If you need hosting, I highly recommend WPX Hosting.

Reply from WPX
great hosting and their free performance improvement is fantastic

Reply from WPX
I've been with WPX for over six years, and they’ve never let me down. Their support team is consistently excellent, Dimitar recently went above and beyond to help resolve a complex CDN issue affecting my site. He and the team were was professional, patient, and thorough, making sure everything worked perfectly. WPX continues to deliver outstanding service, and their support is second to none. Highly recommended.

Reply from WPX
I've been a customer of WPX for about a year now, having been recommended by Adam Enfroy and his group. I'm so happy I followed their recommendation.
I have several websites with them, have migrated a couple to them from other hosting providers, and have transferred a couple of domains to them. Each transaction has been without an issue. The biggest compliment is the prompt support. Whenever I've had a question about something and signed into my account, a support person is on the chat prompt waiting to help me. Their guarantee of 30 seconds is genuine, folks!!!! The latest interaction was with Stoyan yesterday. Stoyan was so patient with me, spending lots of time going over an issue that ultimately turned out to be something on my end that I wasn't doing correctly. But Stoyan was excellent with the support, just like they ALL have been.
I have had sites at other providers, and while many site owners feel they are okay, too, I would challenge anyone to find a better provider than WPX. I highly recommend them!

Reply from WPX
What I ask for is what I get! Fast, courteous service, amazingly fast, and thoroughly accomplished. NO ONE is better at web hosting and customer service than WPX!♥

Reply from WPX
Great hosting service and an incredible support team. Been using WPX for years, and their support staff has helped me work through many problems. They truly go above and beyond.

Reply from WPX
I've been using WPXhosting since September 2024 - first time user and their support has been amazing. I just received some help from Ivan from WPX support - he solved my problem in less than 3 minutes. Amazing support!

Reply from WPX
Consistently a phenomenal experience. User friendly and straight forward services on the backend, and the support always goes above and beyond. Have been with them for ~8 years now and they still amaze me with how willing their support team is to help. Most recently worked with Georgi to confirm a specific feature existed in webmail, explained what I was looking to do and why - and he spent time not only confirming that existed, but doing the work to move everything over like I wanted, and was patient and courteous the entire time (while I had to hunt down login info, reset passwords, etc.). Constantly blown away by how good these people are and how this company actually provides good services in a world that tries to nickel and dime you. 1000/10, would continue being a loyal customer with these features. I recommend wpx to everyone looking to switch their hosting company, even if you dont need the 5 or 15 slots, it's STILL worth every penny paid in just the support and peace of mind.

Reply from WPX
WPX are amazing always there to help no matter what, they are professional and go the extra mile.
Been with them for 5 years and hightly recommended

Reply from WPX
I needed assistance with a technical issue on my website, and Ivan G. from WPX provided outstanding support with great courtesy and professionalism. He explained every step clearly and showed exceptional dedication to resolving the issue.
I’ve been a WPX customer for 5 years, and they are always ready to help and resolve any problems quickly. Truly excellent customer service that reflects WPX's commitment to its clients. Highly recommended!

Reply from WPX
I've been with WPX since 8 years and it is one of the best choices I made regarding my website(s). What I love is the instant reply when I open a chat to address an issue I have. 80% of the time that issue is resolved within 2 minutes, 19% within 5, and if even if the issue is more complicated it is resolved within one day.
They have the ability to explain things in easy to understand language so I, as a non-tech person, know what to do or how to make decisions for optimal performance of my websites.

Reply from WPX
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