We recently had an issue with one of our multi-page forms. It was a time-sensitive project, and since it’s hard to find great and fast support these days, we reached out to Abhi, who confidently a... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
WPForms is the easiest form creator I've ever used. You have tons of options including AI Form creation, which turns out perfect every time. In addition, when I ran into an issue the support team, s... See more
Company replied
We use WPForms for almost three years now to register tournament participants. Form creation and maintaining is a breeze. It provides our participants an easy and simple registration process and giv... See more
Company replied
First time contacting WPForms for support. We’ve been using their plugin for two years. Initially very skeptical about having to connect via an online support ticket vs direct call. But was very imp... See more
Company replied
Company details
Written by the company
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
Contact info
2701 Okeechobee Blvd #200, 33409, West Palm Beach, United States
- wpforms.com
4.7
Excellent
599 reviews
Replied to 14% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I was unable to install WPForms on my…
I was unable to install WPForms on my own, but I received prompt, kind, and thorough support. I greatly appreciate the detailed and attentive communication via email. This experience made me realize how important after-sales support is. If you are comparing options with other companies, I highly recommend WPForms. Thank you for your assistance this time. I look forward to working with you again if anything comes up in the future.
22 March 2025
Unprompted review
Reply from WPForms
Hey Taka,
Thank you so much for your kind words! We're really glad to hear our support team could help you through the installation and that our email communication made a positive impact. Your recommendation means a lot to us, and we're always here if you need anything down the line.
Best Regards,
WPForms Team!!
Small problem solve with specially support..
After experiencing a long-standing issue with my WPForms, I want to express my gratitude for the support I received in resolving the problem. I learned that a small error can cause significant delays and take a lot of time to fix. Thank you very much for helping me solve this issue. It saved me a lot of time and made me very happy.
21 March 2025
Unprompted review
Reply from WPForms
Hey Chai,
Thank you for sharing your experience! We're so glad we could help resolve the issue and save you time. It's true, sometimes the smallest errors can create big headaches, and we're happy we could be there to support you through it.
Best Regards,
WPForms Team!!
Mobile device layout
I had a mobile device layout issue which was solved by Sweta very quickly and courteously.
18 March 2025
Unprompted review
Reply from WPForms
Hey Nick!
Thank you for sharing your experience! We're so glad to hear that Sweta was able to resolve your mobile layout issue quickly and with great care. We'll be sure to pass along your kind words to her!
Best Regards,
WPForms Team!!
Great Product - Even Better Communication!
The product, WP Forms, has always been fantastic. I also wish to point out the ease of support and the excellent communication, including fix status updates, provided by their team. I highly recommend WP Forms and the rest of their products/add-ons.
11 March 2025
Unprompted review
Reply from WPForms
Hey Jeff,
Thank you so much for your kind words! We're delighted to hear that you've had a fantastic experience with WPForms and that our support team’s communication and updates have been helpful. Your recommendation means the world to us! If you ever need anything, we’re here for you.
Best Regards,
WPForms Team!!
I have been using WPforms pro for…
I have been using WPforms pro for almost one year. I am very happy with the plugin and they are very helpful if you have a question or need support! I give them a 10/10!
10 March 2025
Unprompted review
Reply from WPForms
Hey Robin!
Wow, a 10/10, thank you so much! 🎉 We're so glad to hear that you've been enjoying WPForms Pro and that our support team has been helpful along the way. If you ever need anything, we're always here for you!
Best Regards,
WPForms Team!!
I am new to building a website
I am new to building a website. I hired someone who worked on the site but offered a solution that was not: a google form that requires the costumer to use a gmail account. I opted for WPForms and did what I could but forgot a field “total” in paypal commerce or something along those lines and people came to me angry of course and within a day Jose with the staff of WP forms guided me through to fix it. We are a small nonprofit and cannot afford a programmer but WP forms is easy to follow I think. Thanks!
6 March 2025
Unprompted review
Reply from WPForms
Hey Victor!
Thank you for sharing your experience! It’s great to hear that WPForms has been a helpful solution for your nonprofit. We understand how important it is to have an easy-to-use tool, and we’re so glad that José was able to assist you quickly in resolving the issue. Your kind words mean a lot to us, and we truly appreciate your support. If you ever need anything else, we’re always here to help!
Best Regards,
WPForms Team!!
Excellent support and communication
Excellent support and communication. Very satisfied with this plug-in.
7 March 2025
Unprompted review
Reply from WPForms
Hey there,
Thank you for your kind words! We're so glad to hear that you're satisfied with WPForms and that our support and communication met your expectations. If you ever need anything, we're here to help!
Best Regards,
WPForms Team!!
Fast response & very helpful
I had a problem with a WP contact form not sending emails, which as you can imagine is a big problem.
I contacted WP Forms support who tried to fix it promptly and were very helpful.
It turned out to be a corrupted Container in Elementor.
3 March 2025
Unprompted review
Reply from WPForms
Hey Michael,
Thanks for sharing your experience! We’re glad our support team could assist you in troubleshooting the issue. If you ever need any more help, we’re always here for you!
Best Regards,
WPForms Team!!
speedy response
speedy response from support, they fixed my issue, even though it was my mistake in the first place.
Can't fault the support or the wp forms app. I used to dread setting up a new form until I found wpforms a gem of a plugin that made a big change
Thankyou
28 February 2025
Unprompted review
Reply from WPForms
Hey Steve,
We really appreciate your kind words! Our support team is always happy to help, no matter the situation. It's great to hear that WPForms has made form-building easier for you. Thanks for being a part of our community!
Best Regards,
WPForms Team!!
Easy to communicate with and understand…
Easy to communicate with and understand the underlying issue. Asked permission before performing any installs.
26 February 2025
Unprompted review
Reply from WPForms
Hey Chrissy,
Thanks for your kind words! We're glad to hear that our team made communication easy and took the time to ensure everything was clear before moving forward. Your trust means a lot to us!
Best Regards,
WPForms Team!!
Quick and friendly service
Quick and friendly service. They always tell you the issues and give you your next steps to fix them. I am not exaggerating when I say they have the best support in the industry and the best software product as well!
25 February 2025
Unprompted review
Reply from WPForms
Hey Mark,
Wow, what an amazing compliment! We’re so happy to hear that you’ve had such a great experience with our support team and WPForms. Keeping things clear and helpful is always our goal, and knowing that you consider us the best means the world to us. Thanks for being a part of our community!
Best Regards,
WPForms Team!!
WPForms Tech Support
We've been using the WPForms plugin for over five years, and it's worked smoothly and without any issues. Recently, there was an unexpected problem with our WordPress site that seemed to be related to WPForms. The WPForms Tech Support Team not only fixed the issue within hours of my reporting it, they explained what they did. I highly recommend the company, their products, and their excellent support staff.
24 February 2025
Unprompted review
Reply from WPForms
Hey there,
Wow, five years of smooth performance! We truly appreciate your loyalty and are so glad WPForms has been a reliable tool for you. It's great to hear that our support team was able to resolve your recent issue quickly and keep you informed along the way. Your recommendation means the world to us! If you ever need anything else, we're always here to help.
Best Regards,
WPForms Team!!
Customer support very friendly and…
Customer support very friendly and understanding.
Plugin does what it says, superb plugin - one of the best on the market.
20 February 2025
Unprompted review
Reply from WPForms
Hey Jernej,
Thank you for your kind words! We're so glad to hear that you found our plugin one of the best on the market! We truly appreciate your support.
Best Regards,
WPForms Team!!
Thank you for the great support!
We went back and forth for several days but at the end of the day my issue was solved!
Thank you for the great support!
18 February 2025
Unprompted review
Reply from WPForms
Hey Kiril!
We truly appreciate your patience and are so glad we could resolve your issue in the end. Thanks for sticking with us and for your kind words about our support team! If you ever need anything else, we're here for you.
Best Regards,
WPForms Team!!
Great experience all around
Response time, pleasant and solved the problem!
13 February 2025
Unprompted review
Reply from WPForms
Hey Jane!
We’re so happy to hear that our team was responsive, pleasant, and got your issue resolved! Thanks for sharing your experience, it means a lot to us. Let us know if you ever need anything else!
Best Regards,
WPForms Team!!
Great plugin
Great plugin, when we needed help they responded very quickly, friendly and with a great solution.
4 February 2025
Unprompted review
Reply from WPForms
Hey Patrick!
Thanks for your kind words! We're so glad to hear that you found our support team responsive, friendly, and helpful. If you ever need anything else, we're always here for you!
Best Regards,
WPForms Team!!
Using wpforms since 2017 always solved…
Using wpforms since 2017 always solved my questions, and implementing ideas from clients.
Very fast attention!
Thanks Sweta!!
29 January 2025
Unprompted review
Reply from WPForms
Hey Dani,
Wow, since 2017—that’s amazing! We truly appreciate your continued support and are so glad WPForms has been helpful in bringing your ideas to life. We’ll be sure to pass your kind words along to Sweta! If you ever need anything, we’re always here for you.
Best Regards,
WPForms Team!!
i received a very great support and…
i received a very great support and follow up regarding my problem. thanks a lot, WPForms.
1 February 2025
Unprompted review
Reply from WPForms
Hey there,
We’re so happy to hear that you had a great support experience! Our team is always here to help, and we truly appreciate your kind words. If you ever need anything else, don’t hesitate to reach out!
Best Regards,
WPForms Team!!
The technician got involved and helped…
The technician got involved and helped me a lot; with his help, I found the solution in the right direction.
30 January 2025
Unprompted review
Beyond excellent customer service
Beyond excellent customer service. Sincerely. Superb troubleshooting and I appreciate the time they put into my ticket. Thank you!!
29 January 2025
Unprompted review
Reply from WPForms
Hey there!
Wow! Thank you for your kind words! We truly appreciate your support and are so glad we could assist you. If you ever need anything else, we're always here to help!
Best Regards,
WPForms Team!!
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