Worldwide Travel Insurance Reviews 

4,971
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 817 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent service and helpful, friendly staff. Customers consistently highlight the efficiency of the customer service and the prompt response times, making interactions pleasant and straightforward. Many people appreciate the competitive pricing, especially for car hire excess insurance, which saves them a significant amount compared to rental companies. However, some customers also noted issues with delays in receiving policy information and documentation, which sometimes impacted their ability to use the service as intended. A few other people also felt that the process could be time-consuming, with one reviewer mentioning a lengthy phone call that did not lead to a resolution.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the fast, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt email contact and... See more

Price

Users describe positive interactions with price, often noting that the cost for insurance is significantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more

Rated 5 out of 5 stars

Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,971)

792 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claim Paid No Problem

I travel frequently and hire cars frequently. Some years ago I damaged a hire car in Sydney and had to pay a $3,000 excess. I submitted a claim to Worldwide Travel Insurance and they paid immediately.

22 July 2025
Rated 5 out of 5 stars

Reasonable price for good cover

I've used this Insurance for a couple of years now and found it gives me exactly what I want. The premium is reasonable and it was easy to renew the existing insurance by telephoning the company. It was straight forward and completed within a short time.

20 May 2026
Rated 5 out of 5 stars

Great service

Great service
I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a machine!
I've used this company for about 5 years now and they have been very good. Any claims are straightforward enough to make and money is received in a reasonable amount of time.

20 May 2026
Rated 5 out of 5 stars

Good value!

A very proactive company who seem to have the best coverage compared to similar organisations. And good value!

20 May 2026
Rated 5 out of 5 stars

Efficient sales process

I have not claimed so I am only reviewing the sales process. It was efficient to go through medical history. There are a good range of options for cover. Helpful service is easy to access by phone.

18 May 2026
Rated 5 out of 5 stars

Instructions were clear and easy to…

Instructions were clear and easy to follow. For some reason, the payment system wouldn’t process my card but this was resolved quickly and efficiently after a short telephone conversation with a pleasant and very helpful lady.

14 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look