Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/... See more
Company replied
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Review summary
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Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still con... See more
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Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time sl... See more
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Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was d... See more
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Company details
Written by the company
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Excellent
5K reviews
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Quick delivery rose bush was a bit dry…
Quick delivery rose bush was a bit dry but has picked up since planted
16 July 2026
Reply from World of Roses
Hello,
We're glad to hear your rose bush is thriving after planting. We appreciate your feedback on the delivery.
Kind regards,
World of Roses Customer Service
Sorry looking rose rose for her…
My friend who received the rose for her birthday said the leaves were yellow in.places.zit was bent over but hopefully will recover.She said it looked like it had been in the box for a while.
22 July 2026
Reply from World of Roses
Hello,
We are sorry to hear about the condition of the rose upon arrival. We are looking into why it appeared to have been in the box for an extended period and had yellowed leaves.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so happy to hear that the rose you gifted has bloomed beautifully! Thank you for sharing your positive experience with us.
Kind regards,
World of Roses Customer Service
Replacement and Quality
Had a problem with the original delivery by Yodel / In Post. Box was delivered, supposedly in a safe place (it wasn't). It had Yodel tape on the top but the box was upside down (clearly marked which way up). Opened box to find roses upside down and badly damaged.
World of Roses sent replacement without delay. Package arrived safely. Two roses, both to be given as presents. Healthy plants. Beautiful roses. Recipients loved them. Top quality.
30 June 2026
Reply from World of Roses
Hello,
We appreciate you sharing your experience with us. We are truly sorry to hear about the initial delivery issues and the damage to the roses. We are glad we could promptly resolve this by sending a replacement. It's wonderful to know that the replacement package arrived safely and that the roses were healthy, beautiful, and loved by the recipients. Your satisfaction is very important to us.
Kind regards,
World of Roses Customer Service
The Golden Wedding Rose was a present…
The Golden Wedding Rose was a present to coupe who are about to celebrate 50 years of marriage. They were delighted with it.
15 July 2026
Reply from World of Roses
Hello,
It's wonderful to hear that the Golden Wedding Rose was such a hit for such a special 50th-anniversary celebration! We're so pleased they were delighted with it.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so happy to hear that your gift arrived securely and right on time. Thank you for sharing your positive experience with us!
Kind regards,
World of Roses Customer Service
Excellent service
Excellent service.
Delivery was as requested and the rose bush was very healthy, full of blooms and beautifully presented.
15 July 2026
Reply from World of Roses
Hello,
We're so pleased to hear that you received excellent service and that your rose bush arrived healthy, full of blooms, and beautifully presented!
Kind regards,
World of Roses Customer Service
From order to delivery excellent re…
From order to delivery excellent re comes etc.
The rose itself perhaps due this weather was looking a bit tired and needed major watering. It was a gift in remembrance and I would feel uncomfortable asking how it is doing.
21 July 2026
Reply from World of Roses
Hello,
We appreciate your feedback regarding the delivery and the condition of the rose. We understand your concern about the rose appearing tired, especially as it was a remembrance gift. We are always working to ensure our plants arrive in the best possible condition.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so pleased to hear your rose arrived quickly and in good condition. Thank you for sharing your positive experience with us!
Kind regards,
World of Roses Customer Service
My daughters name
. The rose plant is beautiful and already flowering my daughter will love the rose
21 July 2026
Reply from World of Roses
Hello,
We're so happy to hear that the rose plant is beautiful and already flowering! We are sure your daughter will absolutely love it.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're happy to hear about your prompt delivery, well-packed healthy plant, and competitive pricing! We appreciate your positive feedback.
Kind regards,
World of Roses Customer Service
This is the second time ordering from…
This is the second time ordering from WOR - again a beautiful rose and delivered on time.
14 July 2026
Reply from World of Roses
Hello,
We are so happy to hear you enjoyed your beautiful rose and that our delivery was on time. We appreciate your continued support!
Kind regards,
World of Roses Customer Service
Easy access on website.
Easy access on website.
Good price and order delivered on time and as ordered.
21 July 2026
Reply from World of Roses
Hello,
We're so glad to hear you found our website easy to use and that your order arrived on time and as expected! We appreciate your positive feedback.
Kind regards,
World of Roses Customer Service
Arrived on the specific day as…
Arrived on the specific day as requested. Nicely boxed and both roses gift wrapped ready for gifting.
21 July 2026
Reply from World of Roses
Hello,
We're so pleased your order arrived on the specific day requested, nicely boxed, and with both roses gift-wrapped ready for gifting. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We appreciate you taking the time to share your experience regarding the replacement for your David Austin rose. We hope its new location thrives.
Kind regards,
World of Roses Customer Service
World of Roses fine, courier rubbish!
The service from World of Roses was great. The courier they used was rubbish. The box had live plants all over it and looked like it had been kicked round with the support stick and branches broken and soil more out the pot than in. It was a present for someone!
20 July 2026
Reply from World of Roses
Hello,
We are truly sorry to hear about the condition of the plant upon arrival. It's clear the courier service did not handle your gift with the care we expect. We are actively reviewing our delivery partners to prevent such occurrences in the future and ensure our plants arrive in perfect condition.
Kind regards,
World of Roses Customer Service
Purchase and delivery were excellent
Purchase and delivery were excellent. I was rather disappointed at the size of the plant. Very small and quite flimsy. Hoping it will flourish
17 July 2026
Reply from World of Roses
Hello,
We appreciate your feedback regarding the plant's size and delicate nature. We understand your disappointment and truly hope it thrives for you.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
World of Roses Customer Service
The roses arrived in perfect condition…
The roses arrived in perfect condition and on time.
16 July 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your roses arrived in perfect condition and exactly when you expected them. Thank you for sharing your positive experience with us!
Kind regards,
World of Roses Customer Service
Speedy delivery and lovely healthy and…
Speedy delivery and lovely healthy and well packaged roses
15 July 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your roses arrived quickly and that they were healthy and well-packaged. We truly appreciate your wonderful feedback!
Kind regards,
World of Roses Customer Service
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