Woolbox Reviews 477

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, particularly the yarn, noting its softness and how beautifully it works up. Many consumers highlight the competitive pricing, often finding products much cheaper than elsewhere, and appreciate the wide selection available for various budgets and projects. The ordering process is consistently described as easy and efficient, with many people commending the quick and prompt delivery service. However, some people mentioned issues with delivery, with a few experiencing delays or orders arriving later than expected. A small number of customers also reported receiving incorrect items, such as a ball of wool in the wrong color, or finding an item missing from their order. Additionally, a few reviewers noted quality issues with specific yarns, such as knots or felted areas.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, particularly praising the yarn's softness,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight the competitive and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of the yarn, its... See more

Order

Customers consistently note positive experiences with order. Many reviewers express delight with the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the correct wool here for a crochet blanket. It was much cheaper than the original wool recommended for the pattern, and it was the same brand and colour. I saved about £12. Delivery was q... See more

Rated 5 out of 5 stars

I make small woollen gifts to sell. I had never bought my materials from Woolbox before but I saw them one day and thought id give them a go. I am so impressed! There is so much choice and every budge... See more

Rated 5 out of 5 stars

Great easy to navigate site. Loads of choice for everything you might need for your knitting or crochet projects. Competitively priced and arrived very quickly after ordering. Will definitely be buyin... See more

Rated 5 out of 5 stars

I only just found this company and what a wonderful introduction to them. The most fantastic WYS 4 ply yarn in great colours at unbelievable prices. The exquisite yarn knits up beautifully and I now... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

477 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great customer service and products

received order promptly and noticed part of order was wrong colour so informed Woolbox and they immediately arranged new delivery of missing colour yarn and also advised me to keep the yarn rather than returning it which I thought was really kind. Really good customer service and pleased with the quality of the yarn.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was a delight

The whole experience was a delight, from the easy navigation of the site, the clear and easy descriptions of the wool, the prices, to ordering and the quick postage - I couldn't be happier and will be back again as soon as I start my next project

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful choice

Was asked to buy wool for a friend, the variety of colours available on this site is wonderful. The service was so very good too. I dint knit but my friend is utterly delighted and especially cannot wait to knit the ‘flecked’ wool.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

I love dealing with this company

I love dealing with this company. My order was despatched super fast, which was greatly appreciated and Woolbox yarn is terrific value and so good to work with. I will be back for more :-)

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Woolbox have had some brilliant…

Woolbox have had some brilliant discounts on my favourite types of wool with plenty of stock and colours. From ordering to delivery was efficient and fast so fingers are now itching to start on my new wool collection stash.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered many times from Woolbox…

I have ordered many times from Woolbox and have found them reliable, efficient and have a good selection of yarn to choose from. Their delivery is usually quick too, arriving within two to three days on average. The prices are very competitive, even the big brand yarns and the quality is of high standards including their own brand of yarns.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service and competitive prices

This is the second lot of woolbox wool 400g balls I have purchased. Although the Aran is a tad thinner than other arans it knits up well and it's the only one I have found in this colour. It is also a very competitive price, particularly if you multi buy.
The parcel also arrived very quickly, I cannot fault their service.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

The blanket kit looked lovely

The blanket kit looked lovely, my daughter loved her present, we particularly love the soft yarn. Now I am anxiously awaiting your email to saythe kit is now back in stock because I want to give one to my daughter-in-law because she also loved it. Hurry it up please, her birthday is looming!!

1 August 2025
Unprompted review

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