Banner for Woofz

Woofz Reviews 2,443

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the app for its user-friendly design and clear instructions, making training enjoyable and manageable. Many people found the training techniques effective, helping them to build a stronger bond with their pets and achieve positive results, even with older or stubborn dogs. The product is frequently highlighted for its helpful advice and well-structured, step-by-step programs, which include useful videos and quizzes. However, some customers expressed dissatisfaction with the subscription model, noting unexpected charges after signing up for free trials and difficulties in obtaining refunds even after cancellation. A few other people also felt that the app's training approach might be oversimplified, suggesting it could benefit from more detailed guidance on progressing through different training environments.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the app's simplicity, clear... See more

Application

People report positive experiences with the app, finding it easy to follow with clear instructions and... See more

Product

Customers had positive experiences with the product. Many reviewers expressed delight, noting that it helped... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear, concise, and... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I do really like the app, and it has amazing training techniques, and is so helpful! clear instructions and user friendly, could do with few less notifications though, and a bit pricey, but overall wo... See more

Company replied

Rated 4 out of 5 stars

Relevant training, just wish we had got it when we first got our puppy. Working our way through to get to the bits we need, would have been better if we could enter the training at any point rather th... See more

Company replied

Rated 4 out of 5 stars

Hard to log on initially, Support team responded quickly with tips but took 2 days to have my acct functional. first part of course great tips. Course progresses nicely. Great for teachngnew pup... See more

Company replied

Rated 4 out of 5 stars

The program is great and I’m sure it let me and my dog get a great bonding together. Only reason it’s not a 5-star is that you can’t decide yourself to skip something. To continue you need to finish t... See more

Company replied


Company details

  1. Dog Trainer

Written by the company

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Train Smarter, Bond Stronger with Woofz

Written by the company

From Basics to Brilliance!
With 70+ personalized lessons, multi-pet profiles, well-being tools, and an AI-powered assistant, Woofz helps you raise happy, well-behaved pups of any age.

Join over 20 million dog lovers using Woofz!

Created by certified dog trainers.

Created by certified dog trainers.
Woofz is your 24/7 dog training partner—ready wherever you are!

Contact info

Promotion box for Woofz

Woofz - Personalized Dog Training Plan

Take a short quiz, unlock your dog’s personalized training plan!

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Nothing went wrong just need to get…

Nothing went wrong just need to get past the elementary training

4 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello! 

Thanks for rating Woofz. We understand that you might be at the beginning of your experience and we hope that our app will be a great decision for you and your pet! If any questions occur when using Woofz, please contact us at support@woofz.com. We're always here to help! 🙂

Rated 5 out of 5 stars

Unbelievably good

Unbelievable! I payed 110 euros for a shitty PowerPoint presentation of a dog trainer and then I come across Woofz, I already learned more with Woofz! Absolutely amazing looove it!

1 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hey Ana!

Wow! Thank you so much for sharing this! 🐾
We’re really happy to hear that Woofz has been so helpful for you and that you’re already seeing a difference. Making training practical, engaging, and easy to follow is exactly what we aim for.
Love the enthusiasm - and we’re so glad you’re enjoying the journey! 💛

Rated 5 out of 5 stars

Easy to follow instructions

Easy to follow
I was nervous initially but my pup responded well to the first few lessons we have completed

3 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello Noreen! 

Thanks for the rating. We hope Woofz is making your daily adventures with your pup even more fun and stress-free. If there’s anything we can do to make the experience better for you, just message us at support@woofz.com — we’re always here for you

Rated 1 out of 5 stars

Not used,won’t refund within hours!

Signed up close to midnight while dog and partner sleeping. 11 am try to re-share for free as advertised and the app keeps asking partner for money. The “personalized” plan is quite random and not applicable for our puppy issues. Requested a refund as we haven’t used a bit and the readings were not applicable for us. They cancelled but would not refund the $15 but allow us to use it for a few weeks. Pointless since it isn’t applicable for us. Trained previous dogs that lived to be almost 20. This app has nothing for us and too random for the money!,,,

3 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hi Beth, thank you for reaching out. We truly want your experience with Woofz to be smooth and stress-free, which is why we aim to be as transparent as possible about our subscription terms during checkout.


We’ve already sent you an email with detailed information about your subscription. Please take a moment to check your inbox, and if you don’t see it there, kindly look in your Spam or Promotions folders as well. Our team will be happy to assist further if needed.

Rated 5 out of 5 stars

New App User

I have started to use the app for training my new puppy. It seems to be well thought through, organized and based on experience.

2 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello Sean!

Thanks for the rating. We hope Woofz is making your daily adventures with your pup even more fun and stress-free. If there’s anything we can do to make the experience better for you, just message us at support@woofz.com — we’re always here for you

Rated 4 out of 5 stars

Just getting started but it’s engaging…

Just getting started but it’s engaging and informative

2 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello! 

Thanks for rating Woofz. We understand that you might be at the beginning of your experience and we hope that our app will be a great decision for you and your pet! If any questions occur when using Woofz, please contact us at support@woofz.com. We're always here to help! 🙂

Rated 4 out of 5 stars

So far, so good.

So far, so good. It just really expensive.

2 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hi, 

Thanks for the time to rate us. It helps us to keep going and delivering the best service :)

Rated 5 out of 5 stars

Had a great experience with this

Had a great experience with this, seen a notable improvement in my pup within 2 days.

2 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hi Karla, 

We love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at support@woofz.com.

Rated 5 out of 5 stars

I really enjoyed this app

I really enjoyed this app. It was so helpful.

1 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello there! 

We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible.

Rated 3 out of 5 stars

Well I jus had an unexpected charge…

Well I jus had an unexpected charge that I am trying to to figure out why

1 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hey there! 

Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Just shoot us an email at support@woofz.com with the subject line "Woofz.Review", and we'll happily provide you with a thorough explanation.

Rated 5 out of 5 stars

Excellent app

Excellent app! Much better than I expected.

1 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hey, 

Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.

Rated 5 out of 5 stars

Its a good app for training pets

1 April 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello there! 

We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible.

Rated 5 out of 5 stars

The user interface is incredibly easy…

The user interface is incredibly easy to navigate, with clear and concise features that make it a breeze to connect with other dog owners, share adorable photos and videos, and even find nearby dog-friendly spots to take your furry friend.

31 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hi Nos, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.

Rated 5 out of 5 stars

It gives really great insight into…

It gives really great insight into training our puppy , it’s easy to follow and is making a huge impact in all our lives

31 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello, Dawn! Thanks for the rating. We hope Woofz is making your daily adventures with your pup even more fun and stress-free. If there’s anything we can do to make the experience better for you, just message us at support@woofz.com — we’re always here for you

Rated 4 out of 5 stars

Over simplified

The app is nice but a bit over simplified, wish that instead of for example having 3 sessions of training a command it would have - number of sessions in door no distractions, then indoor with distractions , then outdooor etc… feels like it underestimates the amount of real training time to master a command - it just gives the head start. The feel for the command without mastering it

31 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello Michal,

Thank you for your thoughtful feedback, we really appreciate it!
We completely understand your point. The app aims to provide a solid foundation for training, but we see how a more detailed approach, like breaking down training into different environments and increasing distractions, could help better reflect the real progression needed to master commands.
Your suggestion for a more structured, step-by-step approach is definitely valuable, and we'll be sharing this with our team as we continue to improve the program.
Thanks again for your insights, and we’re glad to hear you’re finding the app helpful as a starting point!

Rated 5 out of 5 stars

Makes things simple

The instructions are clear and easy to follow. This takes the stress out of training my puppy!

30 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello James,

Thank you so much for your kind words! We’re really happy to hear that you found the instructions clear and easy to follow, cause making puppy training less stressful is exactly what we aim for. Wishing you and your pup lots of success and enjoyable moments along the way! 🐾

Rated 5 out of 5 stars

So far it’s great and I’m loving how…

So far it’s great and I’m loving how easy everything is

30 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello Heather! Thanks for the rating. We hope Woofz is making your daily adventures with your pup even more fun and stress-free. If there’s anything we can do to make the experience better for you, just message us at support@woofz.com — we’re always here for you

Rated 5 out of 5 stars

Just started

Just started, but it’s great so far. Would definitely recommend to someone seeking guidance for training.

30 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hi there, it’s great to have you exploring Woofz! Feel free to share how the training is going at support@woofz.com — hearing about your dog's progress is always a highlight. 💛

Rated 1 out of 5 stars

Refund please

No response from customer service, hidden renewal fees, you feel like you are signing up to just one payment but end up on a full subscription. I would like a full refund for the product. Whether a shame. The product itself is good. The sales approach is letting it down. Please respond asap.

1 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hi Yin,

Thank you for your message, and I’m really sorry to hear about your experience — I understand how frustrating this must feel.
Our team has already sent you a detailed response via email regarding your request. Could you please check your inbox, including your spam or junk folder, in case it was filtered there?
We appreciate your patience and are here to help.

Rated 5 out of 5 stars

Easy to use step by step guide starting…

Easy to use step by step guide starting with quick simple training and building up. Useful for my kids to use too

30 March 2026
Unprompted review
Woofz logo

Reply from Woofz

Hello Heather,

Thank you so much for your kind feedback!
We’re really glad to hear that you found the step-by-step approach easy to follow and that it works well for your whole family — especially your kids. Making training simple, practical, and accessible for everyone is exactly what we aim for.
Wishing you and your pup lots of fun and success with the training! 🐾

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look