Don't use them. I’m very disappointed with the service I received. I ordered some panels that never arrived. I emailed the company but received no reply. When I called for the first time, I was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone I spoke to at Woodwall was a pleasure to deal with. The best customer service I've experienced for quite a while. Their driver spotted a damaged panel before he even unloaded the vehicle and... See more
There was very little online about this brand. Having worked in Fraud, there were a few alarm bells being rung given there was zero online presence for this company. After some research, we found th... See more
Have ordered 3 times from this company. The most recent 2 times, the delivery was extremely quick (within a couple of working days). Good quality product and reasonably priced. Would definitely recomm... See more
3.9
Great
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't use them.
Don't use them.
I’m very disappointed with the service I received. I ordered some panels that never arrived. I emailed the company but received no reply. When I called for the first time, I was told that someone would call me back, but nobody did.
I called again the following day, only to be told that the panels were not in stock and had actually been discontinued. This was extremely frustrating, as I had planned my entire restaurant refurbishment project around these panels.
The lack of communication and the fact that I was not informed sooner has caused significant disruption and effectively brought my refurbishment project to a standstill. Very poor customer service and communication.
2 September 2026
Unprompted review
Only ordered two panels but you managed…
Only ordered two panels but you managed to send two different panels so I had to pay my tradesman twice thanks
24 August 2026
Excellent service and very good quality
Great service super fast delivery and very good quality products.
Thank you Woodwall
20 May 2026
The panel its ok but this company is…
The panel its ok but this company is unreliable with delivery, this time 6 days. Its a second time when delivery was delayed 3days. Previously I had a carpenter that I had to book again & pay extra, this time I had to ask a friend to come & wait for delivery as we travelled on Sunday. Book with them at least 7 days before
31 March 2026
i got my delivery when they said i…
i got my delivery when they said i would and everything was perfect and is lovely up everyone comments on it
9 February 2026
Latts were stapled and not glued onto…
Latts were stapled and not glued onto the backing felt, not as good as previous slatwall I've previously used but not the worst.
14 January 2026
Brilliant customer service.
2 January 2026
Delivery date missed.
Delivery date promised on the website was wrong, it was going to be delivered the following week. No communication to inform me of this, when I contacted customer services to enquire, they were not helpful, didn't offer to arrange a new date, didn't even apologise.
Order cancelled.
19 December 2025
Purchased on 19th December
Purchased on 19th December, order placed by 10am with the delivery by 24th December.
Not delivered, no update on estimated delivery schedule.
19 December 2025
Great products, great service
Have ordered 3 times from this company. The most recent 2 times, the delivery was extremely quick (within a couple of working days). Good quality product and reasonably priced. Would definitely recommend.
14 December 2025
Great service
12 December 2025
Ordered black boards and charcoal/grey boards were delivered
Ordered black boards and charcoal
1 December 2025
Superb quality product and fast delivery
28 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.