Everything from 1st contact to ordering and delivery of goods! The quality is of very high standard and works perfectly, looks great, we love the result in our hall. Always quick response in dialogue... See more
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Industrivej 59, 6760, Ribe, Denmark
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Communication was incredible, prompt delivery packaging could be better with extra layer on top of Wall Slates in the box. Wishes: 9-10ft pieces and end trim for horizontal applications. maybe even electrical box wrap.

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It was great quality well worth the money and gave the end result that I was after

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Great wood slat panelling! Easy to order and the delivery was so speedy! I ordered on a Tuesday evening and it arrived on Thursday morning! Packed well.
Easy enough to put up (we used the glue) and looks fantastic.

Reply from WoodUpp
Product is excellent quality, delivery was very quick , easy to install very happy would recommend , customer service I did ring and good advice , I did order the samples before just to check the quality , I was not disappointed so glad I did excellent quality.

Reply from WoodUpp
Absolutely not a high-quality product. The wooden slats have splinters all along the edges, with no sanding done at all. On top of that, some of the slats arrived broken

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While I do like the finished look and functionality with the attachments I was underwhelmed by the quality. I bought a new saw blade in anticipation of this project to make sure the cuts were clean as this is a focal wall in our living room. despite this, many of the cut edges splintered the veneer causing rough edges. Apart from this some staples were missing from the panels causing the slats to be very loose after cutting. We had to cut around a fireplace, wall outlets and a thermostat and every time we struggled to reattach the slats that came loose because the cuts were between stapled parts. Would love to have the option to buy replacement staples for these situations. The attachment like the dupps feel like pretty cheap plastic, I was expecting metal for the price. Overall a bit let down by the quality of the products.
I’m excited to be a reseller of your product didn’t order my first order yet, but I hope to do that today

Reply from WoodUpp
I recently purchased and installed WoodUpp wood paneling and strip lighting in my office. Not only was I impressed by the quality and ease of installation, but also by the exceptional service and follow up by Ben from WoodUpp. I couldn’t be happier and the end result looks fantastic. Thank you.

Reply from WoodUpp
Slats looked a bit cheap with mdf on sides, and very rough/sharp on edges considering I wanted to use in bedroom wall doubling as headboard.
Absolutely great product. My wife and I couldn't be happier with the Grey Oxide. Completely changed the feel of our bedroom. Such an easy process to put up. Thank you WoodUpp!
Fantastic customer service. It's not often you encounter a company with such great pre- and after-sales care which genuinely cares about the product and you as a customer. Delivery was fast, the product is amazing, beautifully made

Reply from WoodUpp
Such helpful and knowledgeable staff.
The products are amazing.

Reply from WoodUpp
Beautifully matched wooden colours with the background felt. The accessories are great, but expensive. We had a hickup in our delivery of our latest order, but were helped immediately upon contact and are satisfied with the customer support.
All in all - A strong recommendation to everyone who visits us and comments on our beautiful panels and accessories.

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I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedroom.
Fitment is so easy as is the video demonstrations.....makes them idiot proof.....trust me Im an idiot.
The customer support is outstanding.
Id love to add photos so people can see any fool can fit these. I'd recommend you use strip backing lugs, says not required but they ensure firm fitment.

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Shipping was good but mirror had some damage on it. Far away you won’t spot it but up close you can see the damaged spots

Reply from WoodUpp
Speed of delivery, bought panels and accessories and very pleased with the quality of all products. Customer service very helpful

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Reply from WoodUpp
The installation was super easy. I am not a diy person but I was able to do it with a help of a friend. I am getting tons of compliments.

Reply from WoodUpp
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