WoodUpp Reviews 

4,648
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 665 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their aesthetic appeal and impactful results. The efficient delivery service, with items arriving on time and well-packaged, also receives frequent commendation, alongside helpful staff and easy ordering processes. However, some customers noted issues with delivery, such as missing tracking, lost shipments, or extended waiting times from specific carriers. A few also mentioned receiving products with rough edges, chips, or damage, and found discrepancies between samples or descriptions and the actual items, like unexpected panel configurations or material variations.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its high quality, aesthetic appeal,... See more

Quality

Customers consistently note positive experiences with quality, praising the high standard, excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the swift and... See more

Order

People report ambiguous experiences with order, with some finding the ordering process clear, easy, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting quick responses via email and phone,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything from 1st contact to ordering and delivery of goods! The quality is of very high standard and works perfectly, looks great, we love the result in our hall. Always quick response in dialogue... See more

Company replied

Rated 5 out of 5 stars

Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... See more

Company replied

Rated 5 out of 5 stars

Couldn't be happier with the choice. WoodUp acoustic panels are of an extremely high quality, looking amazing and fairly easy to install. I started the project with free samples, accurate measurements... See more

Company replied

Rated 5 out of 5 stars

Other than not really having tracking information as a few others have complained about this company, the items did indeed show up in a timely fashion, and they LOOK AWESOME. Good quality and looks p... See more

Company replied


Company details

  1. Furniture Manufacturer

About WoodUpp

Written by the company

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Written by the company

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(4,648)

1,544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Communication was incredible

Communication was incredible, prompt delivery packaging could be better with extra layer on top of Wall Slates in the box. Wishes: 9-10ft pieces and end trim for horizontal applications. maybe even electrical box wrap.

16 March 2026
Unprompted review
WoodUpp logo

Reply from WoodUpp

Thank you so much for your awesome review!
I will definitely pass along your feedback on the packaging and product suggestions.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Bra kvalite och fin service!

Bra kvalite och fin service!

26 February 2026
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Reply from WoodUpp

Stort tack Anton! Så glad att höra du är nöjd med produkterna och vår service! 🤩

Med vänliga hälsningar
Stine Brorsen
VD, WoodUpp Sverige

Rated 5 out of 5 stars

great quality

It was great quality well worth the money and gave the end result that I was after

7 March 2026
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Reply from WoodUpp

Thank you for your review.
We’re so pleased to hear that you were happy with the quality and felt the panels were worth the investment. It’s great to know they gave you exactly the finished result you were hoping for — that’s always what we aim for.
Thank you for choosing WoodUpp and for taking the time to share your feedback.

Rated 5 out of 5 stars

Great wood slat panelling

Great wood slat panelling! Easy to order and the delivery was so speedy! I ordered on a Tuesday evening and it arrived on Thursday morning! Packed well.
Easy enough to put up (we used the glue) and looks fantastic.

2 March 2026
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Reply from WoodUpp

Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear that your order arrived so quickly — ordering on Tuesday evening and receiving it by Thursday morning is exactly the kind of service we aim for. It’s also great to know the panels arrived well packed and that installation with the glue was straightforward.
Most importantly, we’re delighted that you think the finished result looks fantastic. Thank you for choosing WoodUpp, and we hope you continue to enjoy the new look of your space.

Rated 5 out of 5 stars

Product is excellent quality

Product is excellent quality, delivery was very quick , easy to install very happy would recommend , customer service I did ring and good advice , I did order the samples before just to check the quality , I was not disappointed so glad I did excellent quality.

27 March 2026
Unprompted review
WoodUpp logo

Reply from WoodUpp

Thank you so much for your kind review!
We’re delighted to hear that you’re happy with the quality of the product and that the delivery was quick. It’s great to know you found it easy to install and that our customer service team was able to provide helpful advice when you called.
Ordering samples first is always a great way to feel confident in your choice, so we’re really pleased they met your expectations and helped you make the right decision.
We truly appreciate your recommendation and your support!

Rated 1 out of 5 stars

Absolutely not a high-quality product

Absolutely not a high-quality product. The wooden slats have splinters all along the edges, with no sanding done at all. On top of that, some of the slats arrived broken

21 March 2026
Unprompted review
WoodUpp logo

Reply from WoodUpp

We’re really sorry to hear about your experience — this is absolutely not the quality we aim to deliver.

Your feedback about splinters and damaged slats is very concerning, and we fully understand how disappointing this must have been. This is not our usual standard, and we take it very seriously.

We would very much like the opportunity to make this right for you. Please reach out to our support team with your order details and photos of the issue, and we’ll ensure a quick and proper resolution.

Thank you for bringing this to our attention — it helps us improve, and we truly appreciate it.

All the best
Stine Brorsen
Country Manager, WoodUpp

Rated 3 out of 5 stars

Quality let down

While I do like the finished look and functionality with the attachments I was underwhelmed by the quality. I bought a new saw blade in anticipation of this project to make sure the cuts were clean as this is a focal wall in our living room. despite this, many of the cut edges splintered the veneer causing rough edges. Apart from this some staples were missing from the panels causing the slats to be very loose after cutting. We had to cut around a fireplace, wall outlets and a thermostat and every time we struggled to reattach the slats that came loose because the cuts were between stapled parts. Would love to have the option to buy replacement staples for these situations. The attachment like the dupps feel like pretty cheap plastic, I was expecting metal for the price. Overall a bit let down by the quality of the products.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

I’m excited to be a reseller of your…

I’m excited to be a reseller of your product didn’t order my first order yet, but I hope to do that today

18 February 2026
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Reply from WoodUpp

Thank you for your awesome review!
We can't wait to partner with you also!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Great Product. Exceptional Service

I recently purchased and installed WoodUpp wood paneling and strip lighting in my office. Not only was I impressed by the quality and ease of installation, but also by the exceptional service and follow up by Ben from WoodUpp. I couldn’t be happier and the end result looks fantastic. Thank you.

27 March 2026
Unprompted review
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Reply from WoodUpp

Hi John, very nice to hear of your positive experience with us. Ben does a fantastic job and is well loved by our customers for sure, and we always enjoy hearing that customers also very much appreciate the quality of our products.

Rated 5 out of 5 stars

Absolutely great product

Absolutely great product. My wife and I couldn't be happier with the Grey Oxide. Completely changed the feel of our bedroom. Such an easy process to put up. Thank you WoodUpp!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and great products

Fantastic customer service. It's not often you encounter a company with such great pre- and after-sales care which genuinely cares about the product and you as a customer. Delivery was fast, the product is amazing, beautifully made

26 March 2026
Unprompted review
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Reply from WoodUpp

We’re truly happy to hear that you had a great experience with both our customer service and the product. It means a lot to us that you felt well taken care of before and after your purchase—that’s exactly what we strive for.

Thank you so much, Charles! 😊

All the best
Stine Brorsen
CEO, WoodUpp Sweden

Rated 5 out of 5 stars

Such helpful and knowledgeable staff.

Such helpful and knowledgeable staff.
The products are amazing.

26 February 2026
WoodUpp logo

Reply from WoodUpp

Hi Elaine, thank you so much once again for being so patient with the delayed items, we genuinely appreciate it, and also amazing to hear that you love our products.

Rated 4 out of 5 stars

Matched colour background = Huge PLUS!

Beautifully matched wooden colours with the background felt. The accessories are great, but expensive. We had a hickup in our delivery of our latest order, but were helped immediately upon contact and are satisfied with the customer support.
All in all - A strong recommendation to everyone who visits us and comments on our beautiful panels and accessories.

25 March 2026
Unprompted review
WoodUpp logo

Reply from WoodUpp

Thank you for your kind words, Niclas! Your recommendation means a lot to us. Thank you so much 🙏

All the best
Stine Brorsen
CEO, WoodUpp Sweden

Rated 5 out of 5 stars

Great quality

I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedroom.
Fitment is so easy as is the video demonstrations.....makes them idiot proof.....trust me Im an idiot.
The customer support is outstanding.
Id love to add photos so people can see any fool can fit these. I'd recommend you use strip backing lugs, says not required but they ensure firm fitment.

25 February 2026
WoodUpp logo

Reply from WoodUpp

Hi Peter, thank you so much once again, and no, you are certainly not an idiot 😂 It's really great to hear that your daughter loved the strip lighting so much as they really do provide a great mood to any room. Thanks so much once again Peter, you have been an absolute pleasure to deal with.

Rated 5 out of 5 stars

High quality products

High quality products! Quick and helpful customer service!

16 February 2026
WoodUpp logo

Reply from WoodUpp

Thank you so much for your kind words! 😊 We’re delighted to hear that you’re happy with the quality of our products and that our customer service team was able to support you quickly and helpfully. Your feedback truly means a lot to us and motivates us to keep delivering the best possible experience. We look forward to serving you again soon!

Rated 3 out of 5 stars

Shipping was good but mirror had some…

Shipping was good but mirror had some damage on it. Far away you won’t spot it but up close you can see the damaged spots

23 February 2026
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Reply from WoodUpp

Thank you for your review! Please reach out to our customer service and we can help you with any damages.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Acoustic Panels, Shelves and Picture Hooks

Speed of delivery, bought panels and accessories and very pleased with the quality of all products. Customer service very helpful

23 February 2026
WoodUpp logo

Reply from WoodUpp

Thank you very much for your kind review.

We’re delighted to hear that you were pleased with the speed of delivery and the quality of both the panels and accessories. It’s also great to know that our customer service team was able to help.

We really appreciate you taking the time to share your experience and hope you enjoy your new panels.

Rated 5 out of 5 stars

Good quality product with quick…

Good quality product with quick delivery!

19 February 2026
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Reply from WoodUpp

Thank you so much for your kind words, Oliver! We're really glad to hear you’re happy with everything! 😊

Best regards
Stine Brorsen
VD, WoodUpp Sverige

Rated 5 out of 5 stars

The installation was super easy

The installation was super easy. I am not a diy person but I was able to do it with a help of a friend. I am getting tons of compliments.

18 February 2026
WoodUpp logo

Reply from WoodUpp

Thank you for your awesome review! We love to hear how much of an ease the installation was and how many compliments our products are receiving!
Thank you again,
The WoodUpp Team

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