Wood & Wire Reviews 

110
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

All the team at Wood & Wire were exceptional. First contact was easy with the service they offer comprehensively explained, the design team were very experienced, personable, patient & would go above... See more

Rated 5 out of 5 stars

Ive had my W&W kitchen for 7years. I had an amazingly enjoyable experience working with their designer. Their build team were outstandingly skilled too. They have made us a beautiful individual... See more

Rated 5 out of 5 stars

This is our second Wood & Wire kitchen. When we moved house and left behind our beautiful kitchen we knew there was no other company we wanted to use to replace the tatty old one we’d inherited. Their... See more

Rated 5 out of 5 stars

A second purchase of bespoke bedside tables to match a wardrobe and desk ordered a few years ago. These items are truly bespoke and Ange ensured that we’d thought of everything to make sure the furnit... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Wood & Wire are manufacturers of high quality bespoke kitchens and furniture & retailers of design led homewares & lighting


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Distinctive design, gorgeous colours, perfectionism

The first thing that attracted us to a Wood & Wire kitchen was the very distinctive design and the range of gorgeous colours and finishes. In their showroom we could see how well crafted the sample kitchens were but it wasn't until our kitchen was being installed that we experienced the very keen attention to detail of every member of the team. They were not satisfied until everything was perfectly finished and adjusted.

At the design stage we liked the way Jim was able to incorporate our own idea for a towel rail, and we also really appreciated his advice about the ceiling lighting system.

We've had our Wood & Wire kitchen for over a year now and we still love it. If we wanted to moan about something it would be that communication during the process wasn't always as good as it could be, but that doesn't warrant the loss of a whole star as we think the product is excellent, the team were great, and we have no reservations about recommending Wood & Wire to anyone who falls for their wonderful kitchens.

17 March 2019
Unprompted review
Wood & Wire logo

Reply from Wood & Wire

Dear Chris & John, thanks so much for your feedback. As a small but busy business sometimes things don't always go as smoothly as we would like but we recognise the need for great customer communication and are working on how we can improve our customer experience and communication in the future. Your comments positive or negative are really helpful to us. Thank you. And, so glad to hear you're still loving your kitchen!!

Rated 4 out of 5 stars

Very pleased with the product but

Very pleased with the product, just how we imagined it however it took about 4 months from our expression of interest to installation, far too long.

14 March 2019
Unprompted review
Wood & Wire logo

Reply from Wood & Wire

Dear Jill, thank you for your feedback. We're really sorry it took so long to produce your order. As an expanding local business we sometimes experience growing pains and struggle to keep up with demand. We recognise this and are currently working on how we can improve our customers experience in the future. All comments, whether positive or negative help us see where we can improve. We really appreciate you taking the time to let us know.

Rated 5 out of 5 stars

I knew I had found the perfect kitchen…

I knew I had found the perfect kitchen when I peered through the window of Wood and Wire on a hot sunny evening last summer.
A combination of style, simplicity and quality ended my 2 year search for the perfect kitchen for our very modest 1960's semi.
Every stage of the process from initial discussion, site visit, design development to final installation has been brilliant.
We smile every time we go into the kitchen and what a joy to work and relax in there. Fantastic.
Thank you Jim, Tim and Ben

13 March 2019
Unprompted review
Rated 5 out of 5 stars

As an architect I work with many…

As an architect I work with many kitchen and furniture installers and Wood and Wire stand alone in the quality of their work and their professionalism. Tim and Jim created us fantastic solid and bespoke kitchen and bedroom fittings that work like a dream. It was a pleasure having the guys stay over during the fitting and we would strongly recommend anyone to use them for any joinery work.

4 March 2019
Unprompted review
Rated 5 out of 5 stars

An absolute delight

W&W are an absolute delight to work with. From the moment a conversation about your needs starts, to design, delivery, fitting, and after-sales. Every step of the process has been an utter pleasure. The level of service and the quality of the finished product are top notch and so personal – you never feel like you're 'just a customer' contributing to a business bottom line. Almost a year on we're still loving every detail of our new kitchen, and it's now the space we spend most of our time at home in.

25 February 2019
Unprompted review

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