My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more
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Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only
Contact info
3-5 Latona Road, Unit 22, SE15 6RX, London, United Kingdom
- hello@wizard.works
- wizard.works
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Fabulous canister bag for a gravel…
Fabulous canister bag for a gravel bike, great company to deal with.
Fantastic All Around!
Website is easy to use, lots of product info, and purchasing was easy too.
order was finished and shipped faster than estimated at time of purchase.
Alakazam basket bag is fantastic. Extremely well made!
Bag delivered promptly and surpassed my…
Bag delivered promptly and surpassed my expectations on the bike, highly recommend
Very accommodating!
I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of the product. They also let me change my fabric choices at the last minute too.
Fas, friendly, and helpful customer service
Great customer service with incredibly fast response time! Helped me fix a mistake on my order without any hesitation.
Offset Light Mount
They have a solution for mounting a light below a front bag, it's well made and looks good on my bike, so many of these custom builders come up with such innovative solutions
Big upgrade and great staff
My frame bag is a dream. Huge upgrade for my mountain bikepacking trips and the staff were excellent throughout. Thanks Wizardworks
Good work Wizard Works
Wizard Works promptly notified me when product was in stock. Once my order was placed they were good about notifying me, and the parcel was delivered reasonably quick. The packaging was efficient and unique. The product directions were a bit lacking, over all a satisfying purchase.
High quality products
High quality products.
Nice personal responses to my email queries .
What a great bar bag
What a great bar bag, very well made & thought out. It's my main go to bag for all my bikes. Very secure fit & no movement.
I also had good communication & all round good people to deal with. Will hopefully purchase a large saddlebag soon, now I know the quality is good.
Support those that are passionate about the things you're passionate about.
Stoked with the new UltraGrid Lil Presto (which is complementing a well loved 'splatter print' Lil Presto which is almost translucent from the enjoyment in the sun.
V+H not only produce a fantastic product (influenced by their own experiences on two wheels), but have created a brand and community that celebrates local manufacturing and inclusive values. Did I mention their product is fantastic?
A pleasure doing business with them
A pleasure doing business with them. Excellent communication and fast shipping. Keep up the good work.
Best Bags around!
Im so happy with my bag!!!
Its allready my second one, you can really feel the passion and love they put into it!
Deffinitely Worth supporting.
Excellent service and great bag
Excellent service and great bag. Use it all the time for carrying my phone etc Not used on the bike yet but it will be great for that as well.
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