Winstonandwilfred Reviews 

I take back everything negative I said about this firm as I received my 2 hats this morning and they are lovely quality, good fit and nicely packaged.
I gave 4 stars because they are misleading as they are not London based at all, now America, but instead made in China. However, happy with them. Took 12 days to arrive from ordering.

So the first thing to note is this not a British company as such. They give the impression that it is but, not surprisingly, the caps are made in China. Not sure why they aren't more up front with this as the cap I received was ok quality - certainly for the £22 cost. The seams, for instance, are taped. I've only had it a day so I don't know what it'll be like through the winter months. The big downside of the purchase though was the very long delivery time - I was beginning to wonder if this was a scam but no it wasn't. There is a delivery progress page but I'm not sure how accurate it is. Allow at least 12 working days from build to delivery.

When I ordered a flat cap I was a little worried about the one size fits all as I have a small head. When the cap arrived, in a respectable time, I was able to adjust the size to a comfortable fit. I found the cap to be of good quality material and very well made. I would definitely recommend Winston and Wilfred to one and all.
Gary Osborne.

Tried to return a cap ( too small and cheaply made). Followed directions to return and emails bounced. Tried main email and it bounced. Company seems fake and certainly not customer centric.

Absolute bunch of scammers! They tell me they have delivered my order to my safe place in Glasgow, I live in Wiltshire! All they will say is sorry for the inconvenience! Any positive review in my opinion is AI generated.

Don’t be fooled by the glossy front end. They are not the ‘hatters’ they make themselves out to be! I did receive a hat (eventually) but it was cheaply made from thin material and made in China.

The company did a Exceptionally good job of keeping me informed as my hats were In transit from their business setting to my home. The hats were exceptionally well made of good material and fit was exactly as it should be. I will be ordering another hat soon to fit the time of year.

This is a scam website advertising great looking caps on Facebook lovely polished website bespoke traditional hatters with a workshop in London, until you don’t receive the goods and you dig a little more and find the return address is in Asia, returns at your expense and in the small print they deduct the cost of the free postage and administration charge.I lost £22 so beware do not give them your money.

I stupidly paid £54 for 3 x hats as I was duped by the glossy website and advertising. Orderd on 2 Oct and arrived 20 Oct. Shipped from China. Poundshop quality. Simply rubbish that will be thrown away. I did email the company after a week and got a reply from 'Sophie' who claimed to be 'Winson's daughter' saying hats on way. Company check proves they don't exist. Address they provide at 133 Church Street, London is an office block which contains an advertising company 'Paddington Agency'. I emailed to cancel the order but of course their terms mean the second you place the order it's too late. To return the items to China at my expense when I am doubtful of recovering my money would be throwing even more money away. I have reported them to Trading Standards via Citizen's Advice this morning but doubt anything will happen.

Scam site, they say thay have been operating for 25 years but website registered Sept 2025, they can't even spell their name right in the terms and conditions.

In my opinion yet another Chinese company pretending to be from the UK, and riding on the back of our national quality and reputations to sell its poor quality ‘rip offs’.
I admit to being scammed by them in a moment of stupidity. I have tried contacting them, with no response.
Buyer beware!

Agree with previous review. Cheap quality hat, absolute scam. Took 3 weeks to arrive via god only knows where, china at best guess. No option to return if unhappy with the product. Do not waste your time or money.

This is a scam business operating from a residential flat in London with of course no telephone number. You will be buying cheap, nasty, one size, poor quality caps which will be despatched from China. You will be unable to return items unless you send them to China at your expense. The whole web site and Facebook is designed to fool you into thinking that this is a proper hatting business. It is all false, it has no history and no workship at all. It is a scam business to make a quick profit from selling rubbish.