Order placed and monies taken 25th June no order number sent and no order either contacting my bank, BUT came today. Quality not what was expected and one almost unadjustable. But at least they came.... See more
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The adventure Outdoor Cap is sturdy and…
The adventure Outdoor Cap is sturdy and practical for daily use. It feels like it will last a long time. Shipping was okay, not the fastest but reasonable.
The Stonewash Denim Cap looks even…
The Stonewash Denim Cap looks even better in person. The fabric feels durable and comfortable. Email updates were clear and helpful throughout. Just a small delay in delivery.
The adventure outdoor cap is sturdy and…
The adventure outdoor cap is sturdy and practical for daily use. It feels like it will last a long time. Shipping was okay but not the fastest but reasonable. I’d still recommend it.
I ordered the Denim Vintage Cap and I’m…
I ordered the Denim Vintage Cap and I’m honestly impressed with the quality. The stitching feels premium and the fit is perfect right out of the box. Shipping was fast and the packaging kept everything in great condition. Definitely exceeded my expectations.
The heritage wool cap feels incredibly…
The heritage wool cap feels incredibly well made and comfortable to wear all day. You can really tell its crafted with care. I also appreciated the smooth checkout process, it was quick and hassle free. Will be ordering again soon.
I bought the Breathable Mesh Cap and
I bought the Breathable Mesh Cap and it’s perfect for warmer days. It’s lightweight and well-made. The tracking updates were helpful, though delivery could’ve been slightly faster. Still very satisfied.
Ordered cap they didn't address parcel…
Ordered cap they didn't address parcel correctly it when back this time it was delivered to Wales ( different counrty) asked for refund which never happened still waiting. Would recommend they are avoided like the plague.
I ordered the Tartan Highland Cap and…
I ordered the Tartan Highland Cap and love the pattern. The quality is definitely there, but I expected a slightly thicker fabric. The website made ordering very easy though.
The corduroy cap's got that old school…
The corduroy cap's got that old school vibe. I didn't have to adjust it or anything, just fits right away. You can feel it's not cheap. Been wearing it out on walks with the dog; love it.
Don’t buy ages to receive once in my…
Don’t buy ages to receive once in my hand Chinese label
They don’t acknowledge emails
I wouldn’t use the again best use Amazon
Sorry
Total scam -made in China and not wool.
Total scam, label shows 80% cotton,20% polyester. Contacted via email several times and all I got were automatic replies: your email has a virus or similar. Took 3 weeks to arrive.
On the tracking info said "arrived at airport" so it raised red flags immediately.
Cheap and nasty denim cap
Li
Ioad of rubbish not made in England made in China avoid this company at all cost nothing but scammers
Happy to purchase my first English hat.
When I purchased the hat, I thought it was made in England, if I had known it was made in China, I never would have bought it. They have all the 5 star reviews up front. I was wondering why if this is a good hat why ,they didn't have a tag inside . I have some Wigens and they are not made in China. I would have bought others, but now I'm glad I didn't. If a friend asks about your hat, I will tell them it's made in China. Take we off your mailing list. Very Disappointed.
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Beware
Ordered a denim cap for son's Christmas. It has never arrived. No communication from them.
Asked for money back but no response. I would avoid.
Great service and perfect fit
I messaged their support about the fit before buying and they actually replied within a day. That alone made me confident in the brand. Got the size right, and it’s perfect. Quality’s even better than expected.
False advertising and products
The company gives the impression that the hats are hand-crafted in the UK and show a London address. The hat I purchased was also listed as "wool" but turned out to have a label that showed 80% cotton and 20% polyester. The label also indicated it was made in China. I was expecting a 100% wool cap made in England...not a cotton/polyester blend made in China.
Hubby loves the cap
Hubby loves the cap. I love the cap. It is cotton so it is not a "heavy" material which is why he loves it. I do wish they hadn't represented themselves as the cap being made in-house by hand! So disappointed in the company. But so in love with the product. Negative One Star - once they pass it off to a "local" carrier, you don't know who the carrier is, have no information, etc.
If I could give a 0
If I could give a 0, I would. I purchased two hats for my adult son’s Christmas. One came without an adjustable option. Both were made of such poor materials and quality, I could swear a 4 year old made them. Went back and forth requesting an appropriate refund for the unadjustable one but they would only give 50% on the one hat, stating that this hat was advertised as not being adjustable. I showed them the screenshot of their website claim that ALL THEIR HATS ARE ADJUSTABLE. They held to their dishonest claim. Such a bad scamming company.
Beautiful quality cap
Beautiful quality cap that my partner really likes. Would have 5 stars if delivery was quicker
Utter rubbish from China
Utter rubbish from China. Their returns process expects you to post the hats back to China, or will refund you up to half the cost' out of 'good will'. Avoid like the plague. Also a hat listed as being wool was actually cotton/poly accordign to its own label! What rubbish.
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