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Winssy Reviews 4

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TrustScore 3.5 out of 5

3.4

Silk Store
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Company details

  1. Silk Store

Written by the company

Winssy™ provide the ultimate combination of shine, thickness, softness, and durability of silk fabric - Silk Pillowcase, Silk Sleep Mask.

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3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

expensive than other brands and low…

expensive than other brands and low quality

22 June 2021
Unprompted review
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Reply from Winssy

Hi Bobby,

Thanks for your feedback!
We are sorry that our products did not meet your expectations.
Please rest assured that all Winssy silk are made of 100% Grade 6A Mulberry Silk, and own the OEKO certification. We use only premium materials and will not compromise with inferior-quality products no matter how.
If you have any problems, please feel free to contact us via email address service@winssy.com. We will reply to you within 24 hours on our business day.

Best regards,
Winssy Customer Service

Rated 5 out of 5 stars

Company cares about their product

I was delighted when my Wynssy package arrived. I was even more delighted when I saw the elegant silk bag containing my scunnchie. Both are just perfect.
I appreciate the attention to detail.

11 May 2021
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Reply from Winssy

Hi Suzan,

Your five-star review is an inspiration to us, we are so glad to know Winssy silk hair scrunchies satisfied to you, every detail we do only for a higher customer satisfaction, wish you a happy life!

best regards,
Winssy

Rated 3 out of 5 stars

Beautiful silk and a problem with the…

Beautiful silk and a problem with the too tight of a fit. Had to make alterations to be able to use.

22 April 2021
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Reply from Winssy

Hi Marti,

Thank you for your feedback.
Good to know you our silk material satisfied to you, all Winssy silk sleep eyemask include silk fillings are 100% grade 6A mulberry silk. We are sorry to know the elastic band are too tight for you, we were designed according to the average head circumference size of Americans, but we will take your good suggestion to make it in adjustable design for future. Thank you and wish you a happy life!

best regards,
Winssy Customer Service

Rated 1 out of 5 stars

This pillowcase is not long enough for…

This pillowcase is not long enough for a Standard pillows!! My pillowcases is always coming off while I'm asleep.

17 November 2020
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Reply from Winssy

Thank you for your new feedback Pauline, considering silk pillowcase material is too smooth, if you use a thick pillow with envelop design would be easy to coming off, we would suggest you to choose our Queen size pillowcase, do you want have a try?

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