Bayelon Reviews 11

Exceptional handcrafted product! I carry two cell phones for my work with emergency management and needed a phone case/wallet combo to reduce the amount of items I have to carry. Bayelon is the perfect solution to combine everything with a professional/classic appeal, durable leather, solid stitching and great customer service!

Bayelon has great customer service and their product is very high quality. I have purchased a phone wallet and a normal wallet from them and both had very nice leather. I highly recommend them when they are on sale!

The product is good; but the service is inept.

My first delivery was both wrong color leather and wrong size; return for refund simply got me another (I had purchased a replacement so now I have two).

Rather than fool with them again I will make a gift of the replacement. The double purchase price is not worth my time and effort to continue correcting.

Customer service is the worst, NO daytime correspondence. All email/texts from company responded to my 8-9AM morning texts the following day anywhere from 1-3:30 AM the next day. They claim because they are in CA. With time zone differences……we all know it’s only 3 hours coast to coast. Excuses, for everything! I felt they made a mockery out of my concerns
NO regard for customer loyalty.
Was lied to when said with a years earlier purchase, the problem with clasp will be adjusted. Ordered with confidence that the earlier clasp problem was solved.
(Was NOT) Royal blue color that is stated is Navy. Employee accountability has change since first purchase( year ago they were more accommodating, and took their customer concerns into consideration).
Returned item, did get my refund but not any return postage costs incurred by me.
I am giving it 2stars ONLY for the product. Made well, although the color was off.
I did receive my refund….minus the return postage I had to paid for

Ordered an iPad cover that would not work. Emailed that I would like to send back. Was told someone would call but never did. Finally got someone to give me phone number. Tried 3 times no returned call. Finally sent it back at a $20.97 expense. You should receive by Tuesday. Next time I wil choose a more reputable company.

Finely made and beautiful leather. Magnets are strong and the wallet is perfect for cards and cash.

LOVE this case. It’s stylish, holds just the right number of credit cards/ID, plus a pocket for cash. Was exactly what I was looking for. After 3 months of use, it still looks amazing. No problems whatsoever.

Great quality and fast shipping of product.

Love the product. The only one thing I would change is where your ID goes. Need a better way of trying to get it out but other than that five stars all the way

The product arrived Damaged. Tried to e-mail customer service for return - without return authorization - returns not accepted - that's the trick. No customer service answer after many attempts. Finally canceled thru my card. Now they dispute the return - would not buy direct from them - actually was less expensive on Amazon. Terrible customer service.