Winn Group Reviews 16,999

From the moment I contacted the Winn Group and spoke to Summer I was reassured and felt very looked after. My car had been smashed into over night while parked and Summer was extremely kind and hel... See more

Very understanding! Kind and very thorough with explaining everything and the process. Doesn’t try and force anything on yourself and does ask if you are happy with everything before submitting anythi... See more

Such a great service from this company so far. Always a little edgey talking to strangers over the phone, but Mason Harmer was an absolute delight to speak with. He explained everything in such an ea... See more

I WAS VERY STRESSED AT THE TIME OF INCIDENT OCCURING AND WAS RE-ASSURED BY ANNIE WHO WAS VERY KIND AND HELPFUL OVER THE MATTER UNTIL YOU HAVE AN ACCIDENT ESPECIALLY IF NOT YOUR FAULT YOU DO NOT REALIS... See more

Sadie provided great customer service, she assisted in all the requirements we needed after having an accident. She arranged the recovery and hire car quickly which we were grateful for. Correspondenc... See more

As a Chef i deliver the very best and to do that I have to be efficient professional and also apply ease to the pressures that come with the responsibility. Also we are only ever as good as our la... See more

Really helpful. Someone crashed into the back of my car, Darcie-Mae Palin made the insurance claim so easy. She explained everything as she went through the questions on the phone, explaining anything... See more

Diane was very kind, helpful and informative. She explained all aspects of the process and documentation and answered all my questions. I was feeling quite shaken after a van had hit our parked car ou... See more

This was the first time I have had to call insurance companies due to a RTC. Mason was professional and patient and explained everything clearly. Mason was very polite and signposted me to other colle... See more

I called up and the phone was answered very promptly by a lovely person called Hannah Corr. She was very helpful and knowledgeable, very understanding and was very quick at getting back to me after I... See more

I've been working with Owen who has been working on my claim. He's been very thorough in explaining what's happening and working as fast as possible on my case. It still ongoing but greatly appreciate... See more

I had a very good experience speaking with Hannah Corr from Winn Solicitors. She was very polite, professional and explained everything clearly about my claim. The process was simple and she made me f... See more

Anthony was excellent to work with, guided me through every step with clear and informative details. Couldn’t ask for better help. Thanks again Anthony appreciate all you’ve done.

Their advisor Megan called me back when she confirmed she would to take my statements/details of my accident, and was very helpful and courteous throughout the telephone call. A very positive experien... See more

I had to make a no fault claim, which James assisted me with in a very professional manner. He explained everything to me and gave me choices. He also transferred me to arrange collection of my... See more

Called this morning regarding a letter emailed to me. Summer was excellent. Patiently took the time to explain the points I raised in the letter. Now fully understand where things stand.

I dealt with Sadie from Winn Solicitors and she was amazing. I’m a very nervous person and she talked me through everything and made me feel at ease. Would definitely recommend Winn solicitors service... See more

Although the process of using Winns was exceptional and they explained everything by telephone,texts and emails, the overall experience was daunting and complex. Very good service from Sadie and Jack.... See more

Don’t even bother with this bunch of pond life they even give a headache 🤕 a headache ambulance chasers rude ignorant incompetent and vile working alongside On-Hire……🤣 Yes another division run bu... See more

Wayne was absolutely lovely, so kind and very understanding. I felt very comfortable talking with him for over an hour which felt like 2 minutes. So glad I got to spoke to him this afternoon, he was v... See more

I was extremely anxious about what happened with my accident and Eklessia was so supportive and understanding. Everything was explained clearly and with compassion to me . I couldn’t had asked for any... See more

Sadie was extremely polite, friendly and professional . She explained all we needed to know clearly and concisely. Excellent customer experience and we are pleased Sadie will be handling our case. Gr... See more

The adviser I spoke to was very helpful, very polite and easy to talk to. I was in my view well advised and any thing difficult for me to understand, he was very patient to explain in detail with a... See more

I had a really positive experience with Winn Solicitors from start to finish. The team were professional, friendly, and kept me updated throughout the whole process. Everything was explained clearly i... See more

I am happy with the phone conversation I had with Summer today. Summer was very helpful and paid attention to details. She was polite and attentive and really helped with my questions and concerns... See more

This is the first time I’ve ever had to deal with an insurance company so I wasn’t sure what to expect Sadie was informative and explained the process clearly, very impressed with his polite, profe... See more

Exceptional customer service. Shout out to Wayne, who was very thorough in explaining the steps to me and ensuring I am best advised on my claim. Thank you so much!

Some of the worst service ever. For a company that handles non-faults. You would think the process would be a lot smoother. 8+ months down the line I still have no vehicle. I’ve been in and out of c... See more

Giles was so good at explaining everything to me in detail! Made the process so easy for me to understand. brilliant customer service really easy to talk to.

Diane has very good customer service. Diane explained everything in a good way and made it easy to understand as well as being very kind and polite.

Simona was very patient in listening to my fears and explaining how the process was arranged. The paperwork and jargon cand be stressful to deal with. Simona took time to listen and explained away t... See more

My claim was handled very efficiently, and I am extremely happy with the service I received. Dominic was very helpful throughout the process — he guided me well and explained everything clearly, makin... See more

Early days at the moment. But, since my first contact with Winn solictors my experience has been a painless journey. Easy to navigate and very quick.

I spoke with Eklessia today and it was an absolute pleasure. She was very helpful, kind and informative of my case and helpful in all aspects. She is a real asset to the company and a pleasure to tal... See more

It was a great experience while reporting this accident and going through the claim process. Paula Oliver explained the steps in detail and was helpful and understanding throughout. Many Thanks to her... See more

Spoke with Sadie she was very helpful,answered all my questions regarding my pick up truck, and also took great care explaining things to me.

Easy, fast friendly service. Kept me assured that they would organise things and explained the next steps to be followed. Darcie-Mae Palin was very clear and empathetic in dealing with my incident.

Emma talked us through the whole claim was very helpful and sorted everything out for us. Her customer service and communication was outstanding Thank you

Had a great experience with summer she was so understanding and helpful need more people like her. She’s brilliant..

not good solicitor its on agents to you and claim is very unprofessional no advise rely bad communication.

I have just spoken to Summer and it was a breath of fresh air to speak to somebody who explained to me in lay mans terms what I wanted to know.

Third Review. Issue STILL isn't resolved. To compound issues, I have been paid £1000 less from the salvage company, which Winn and CoPart have both confirmed as the COR... See more

Dianne was brilliant. She took my call after my car had been crashed into and had it all sorted out in less than 20 minutes. The following day I had a call from a car hire company and that is all unde... See more

Very good service. They work quickly, the procedures are clear, and the team is very helpful. Everything was explained clearly and the whole process was smooth. Highly recommended.

Such a great company for dealing with accidents claims. Fantastic client support. Special thanks to Scott Newton for his polite, friendly down to earth yet professionally dealing with any questions an... See more

Sadie was so helpful and kind. She’s help with all information and answers for all my questions. Highly recommended her for another costumers.

Josh was very kind and helped me through the steps to report an incident. Even though it’s not the nicest call to make a claim, he was incredibly calming and made it a nicer process. Thankyou Josh!

Superb customer service from Bradley today. He's a credit to the company. Thank you so much. Appreciate your time and patience

Eklessia was extremely friendly and helpful with assisting me with my claim. She took time to make sure I understood the process for my claim.

Antagoni was especially helpful and really put me at ease during my call.She was very polite and courteous, a joy to speak to,I can't thank her enough.

Gemma was very friendly and helpful. She was clear about the process that would happen going forward and explained things step by step.

After being in a collision today was put through to Paula Oliver. She made the whole process easy , pleasant, informative and understanding. Just what you need under those circumstances.

My experience with WINNS Solicitors was deeply disappointing from start to finish. Over the course of two years, I had to call them weekly just to get basic updates. My case handler changed f... See more