Really good communication from when order was placed until delivery. I had to chase up the order but my questions were dealt with promptly and the delay addressed. I always feel a sign of a good compa... See more
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Review summary
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I am delighted that my order for bottles of Vermouth arrived safely today. However the delivery took much longer than I thought. Thanks to Caroline, who put my worries away as she described the reaso... See more
Really quick delivery. This is my third order of this English Sparkling Rose. It is just perfect for a Summer party. I have bought more for the said Summer party and hoping it will last until then. It... See more
Hello. Order placed on 12/21/2025 and received on 01/03/2026. That is a very good time frame for an international order, especially during the holiday season. The order was well protected for shippin... See more
Company details
Written by the company
Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Contact info
United Kingdom
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
4.2
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 1 week
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I placed an order on January 2nd and…
I placed an order on January 2nd and was given a delivery timeframe of 5 business days. Today is January 14th and I still haven't received the order. I've sent several emails and messages via Instagram, but I haven't received a response. I think I've been scammed.
2 January 2026
Unprompted review
Great range of tequila
Great range of tequila, order quickly arrived direct from Spain. Took slightly longer than expected but well worth the wait.
6 January 2026
Perfect experience
Perfect experience. Bought some whisky on a Thursday morning, dispatched Friday, delivered Saturday. Kept up to date with all tracking information on the way. Arrived just in time for the weekend!! Couldn’t be happier.
6 January 2026
"great selection and great service"
4 January 2026
Unprompted review
Perfect ! Parfait !
Hello. Order placed on 12/21/2025 and received on 01/03/2026. That is a very good time frame for an international order, especially during the holiday season. The order was well protected for shipping and arrived in perfect condition. Very professional! Also, the product ordered is exactly as delivered and therefore of good quality! On top of that, very good contact with customer service. Perfect! Totally satisfied! Highly recommended!
Bonjour. Commande passée le 21/12/2025 et reçu le 03/01/2026. C'est à dire un très bon délais pour une commande internationale et qui plus est en période de fêtes. La commande était bien protégée pour son expédition et est arrivée en parfait état à réception. Très professionnel ! Egalement, le produit commandé est tout à fait conforme à celui livré et donc de qualité ! Ajoutez à cela un très bon contacte avec le service client. Parfait ! Totalement satisfait ! Totalement à recommander !
4 January 2026
We placed order on 12 december 2025
We placed order on 12 December 2025. Today 3 January 2026 no delivery.
They are not able to deliver but still no refund! 13 January 2026
we got final refund back on our bank account on 18 January 2026 no communication.
be carefully when you order on this web portal this is across distributors, use credit secured card for proper follow up and refund
3 January 2026
Unprompted review
Efficient and good ownership of a…
Efficient and good ownership of a courier problem. I’m always a believer that a supplier can only be truly assessed for their customer service when there’s a problem and on this transaction there was. The courier failed to drop off both cases of wine and wine buyers took control and delivered the shortfall and covered next day delivery and it arrived just in time for Christmas! That true testament of a supplier taking ownership and going the extra mile!
Definitely have confidence to reorder again and have since. Thank you
20 December 2025
Unprompted review
Great customer service and…
Great customer service and communication, just got to try the wine now but it looks great!
19 December 2025
Unprompted review
Great deal on some sparkling which…
Great deal on some sparkling which arrived just in time for Christmas, 🎄
18 December 2025
I ordered a case of wine in March 2023
I ordered a case of wine in March 2023. It wasn’t delivered, for months and despite more emails and webchats than I can count - I have still never had any communication, no refund and no wine.
I still reply to all marketing emails and social posts to try and trigger a response, nada. Stock issues happen, errors happen - but completely ignoring a customer and keeping their cash, just stinks.
17 December 2025
Unprompted review
Very user friendly website
Very user friendly website, extremely fast delivery service and reasonably priced.
8 December 2025
I really enjoyed this wine tasting
I really enjoyed this wine tasting. The selection was thoughtful, with a beautiful mix of styles and regions. Each wine had its own character, and Frédéric explained the flavours and backgrounds in a way that made the tasting even more enjoyable. I discovered a few wines I absolutely loved. Highly recommended for anyone who wants to explore quality wines.
22 November 2025
An unexpected wine testing experience
I was lucky enough to experience an outdoor wine tasting with Frederick in a local garden even if I don't know a lot about wines Frederick what to focus on and how really great experience and really wonderful wines
22 November 2025
Quick delivery
Quick delivery, despite being shipped from Spain and kept informed via email.
10 December 2025
Second time I’ve had a delivery from…you excellent service thanks
Second time I’ve had a delivery from you excellent service both times thanks will be ordering again thanks John
6 December 2025
First Time Order
Very easy to order and delivered exactly within the initial timescales, would use again.
4 December 2025
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