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Window Nation Reviews 

4,594
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,187 reviews, reviewers overwhelmingly had a great experience with this company, showing fantastic overall results and smooth projects from start to finish. Customers frequently praise the professional staff and efficient installation teams for arriving on time, working hard, and leaving the work areas completely clean. Consumers note that the sales representatives are extremely knowledgeable, answering all questions thoroughly and guiding them expertly through the process. However, some people mentioned frustrating issues with customer service, noting unreturned phone calls and difficulties reaching someone to get assistance after the initial work. Reviewers also noted occasional problems with missing parts, unlevel pieces, or minor installation defects that required persistent follow-up to resolve properly.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that representatives and installation teams... See more

Service

Customers consistently note positive experiences with service, praising the fast installations, professional... See more

Product

Users describe ambiguous feelings about the product, as many reviewers praised the fantastic windows,... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised the flawless installation and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as some people appreciate the helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The installation was done very well. The guys were very clean and respectful. They delivered the windows sooner than expected which was nice. The biggest issue we had was that they advertised that if... See more

Company replied

Rated 4 out of 5 stars

I love the windows and doors. They improved my home’s appearance. I was truly impressed with the group that installed everything. They were professional but friendly. They left my home clean when... See more

Company replied

Rated 4 out of 5 stars

Overall, it was a satisfactory experience. The firm is #1 for a reason The sales pitch was intense. The salesman, a Ukranian fellow, knew his business, much better than the eight other bidders whom I... See more

Company replied

Rated 5 out of 5 stars

Frank Nemec from Window Nation provided our estimate for a replacement bow window. He was very knowledgable and answered our questions regarding WN windows, installation, process and warranty. He qui... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Construction Company
  4. Door Supplier
  5. PVC Windows Supplier
  6. Window Supplier

About Window Nation

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

Promotion box for Window Nation

Window Nation

Elevating homes every day


4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

All reviews

(4,594)

1,673 reviews in the last 12 months

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Rated 5 out of 5 stars

FROM START TO FINISH EVERYTHING WAS…

FROM START TO FINISH EVERYTHING WAS DONE AS PROMISED. VERY PROFESSIONAL!

10 July 2026
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Reply from Window Nation

We are so pleased to hear that your experience with us was professional and that everything was handled as promised. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Window Nation did a fantastic job…

Window Nation did a fantastic job replacing all the windows in my home. They showed up at 7:45 & had the job completed at 2:30 same day. They were very professional & courteous. They put down tarps both inside & outside each window. They vacuumed the floor & base boards under each window. Kyle & his crew were terrific!

9 July 2026
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Reply from Window Nation

We are so happy to hear about your positive experience with our window replacement service! We appreciate you acknowledging the efficiency and professionalism of our crew. Thank you for sharing your kind words.

Rated 2 out of 5 stars

Received incorrect doors and a window measurement were wrong

I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the manufacturer assembled the door backwards. I had them installed on 7/9 and I am currently waiting on the Ops manager to come out on 7/27 to address my concerns. I had informed the sales manager that day regarding the installation and my concerns. I am aware that there is a personnel issue at the Raleigh office because the sales person who sold me the job is no longer employed by the company. Additionally, they have appointed a new sales manager and an operations manager within a three-month period.

8 July 2026
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Reply from Window Nation

We appreciate you taking the time to share your feedback regarding your recent purchase and installation. We sincerely regret that the doors and windows did not meet your expectations, and we understand your frustration with the issues you've encountered, particularly with the incorrect door and the assembly error. We are actively working to address the staffing changes you mentioned to ensure a smoother experience for our customers. We are confident that the operations manager's upcoming visit will help us resolve these concerns to your satisfaction.

Rated 1 out of 5 stars

AFTER INSTALLATION AND 4 OR 5 CALLS AND…

AFTER INSTALLATION AND 4 OR 5 CALLS AND MISSED APPOINTMENTS BOTH DOORS STILL DON'T WORK RIGHT.

12 June 2026
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Reply from Window Nation

We are truly sorry to hear about the ongoing issues with your doors and the missed appointments. We understand your frustration and are committed to resolving this.

Rated 5 out of 5 stars

Quality, professional and great service!

Window Nation is the company you want to use for windows! They're professional, reliable and use quality products!

13 July 2026
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Reply from Window Nation

We are so happy to hear that you had such a positive experience with our company! We truly appreciate your kind words about our professionalism, reliability, and the quality of our products.

Rated 1 out of 5 stars

Worst experience we have ever had

Worst experience we have ever had. We wouldn’t recommend Window Nation to our worst enemy.

11 June 2026
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Reply from Window Nation

We are truly sorry to hear about your experience. We are committed to improving and would appreciate the opportunity to address your concerns directly.

Rated 5 out of 5 stars

Love my new windows


Love my new windows - The whole process was easy - great installation

14 July 2026
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Reply from Window Nation

We're so glad you love your new windows and that our installation process was easy for you! We appreciate your kind words.

Rated 3 out of 5 stars

You guys canceled the first installment…

You guys canceled the first installment date, and did not give me another scheduled date. Two weeks later I reached out to the sales guy, then he contacted the office. Finally, they scheduled my window installment date. The windows installment guy was an odd character. The framing windows work appearance is not satisfactory.

18 June 2026
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Reply from Window Nation

We appreciate you sharing your experience. We sincerely regret the scheduling difficulties and the dissatisfaction with the window framing's appearance. We are reviewing our processes to prevent similar issues and improve our service.

Rated 1 out of 5 stars

Nation Windows Staff - Ignore your request.

I reached out to them several times and they just ignore you. For example, I requested a copy of my invoice from the Nation Windows Customer Service and then directly from the sales representative with no results.

24 July 2026
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Reply from Window Nation

We sincerely apologize for the difficulty you experienced in obtaining your invoice. We are actively investigating this communication breakdown to ensure we improve our responsiveness.

Rated 5 out of 5 stars

Vaughn the rep was great

Vaughn the rep was great. Very receptive and quick to answer questions.
The install team were very friendly and professional. Had my windows installed quickly and left the place spotless.

11 July 2026
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Reply from Window Nation

We're so glad to hear that our representative was receptive and quick to answer your questions. It's wonderful that the installation team was friendly, professional, and left your home spotless!

Rated 5 out of 5 stars

Excellent service as usual

24 July 2026
Unprompted review
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Reply from Window Nation

We're so happy to hear you consistently receive excellent service from us. Thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

The crew was great and very polite …

The crew was great and very polite Miguel was a great leader. Damian was a great overseer. Love my windows.

10 July 2026
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Reply from Window Nation

We're so happy to hear that our crew was great and polite, and that you love your new windows! We're glad our team provided excellent service.

Rated 5 out of 5 stars

The installers did a great job

The installers did a great job. The were prompt and cleaned up afterwards

8 July 2026
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Reply from Window Nation

We're so pleased to hear that our installers were prompt and did a great job, including cleaning up afterwards. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

Seeing a few issues

Seeing a few issues. Have called to correct them.

13 July 2026
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Reply from Window Nation

We regret that you encountered some problems and appreciate you letting us know. We are working to resolve the issues you mentioned.

Rated 5 out of 5 stars

Total time from consultation to…

Total time from consultation to installation was ahead of schedule. All parties involved were very helpful and informative. Install was done within a couple hours. Nice job!

7 July 2026
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Reply from Window Nation

We're delighted to hear that your experience, from consultation to installation, was ahead of schedule and that our team was helpful and informative. Thank you for acknowledging our efficient work!

Rated 5 out of 5 stars

Installation team was very…

Installation team was very professional. Excellent results...

13 July 2026
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Reply from Window Nation

We are so pleased to hear that our installation team was professional and that you are happy with the results! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

looks good,

17 July 2026
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Reply from Window Nation

We love to hear that you are so happy with your new windows and with your experience. Thank you for the feedback, and welcome to the Window Nation family!

Rated 5 out of 5 stars

Please w/windows

Everything was done on a professional level from the beginning to end. My Sister & I can’t be more pleased. Thx WN for everything…

12 July 2026
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Reply from Window Nation

We are so pleased to hear that you and your sister had such a professional experience from start to finish. Thank you for your kind words!

Rated 3 out of 5 stars

Lost Glass Space

The windows I received are great quality. The problem is that the molding is so thick that I lost 2 inches of glass space on both sides (4 inches total). I am now left with much smaller windows than what I thought I would have. I feel the salesperson did not do a great job of explaining all of that to me up front.

24 July 2026
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Reply from Window Nation

We appreciate you sharing your feedback. We are genuinely sorry to hear that the window molding thickness resulted in less glass space than anticipated, and we understand your disappointment. We are reviewing our sales process to ensure clearer explanations regarding product specifications.

Rated 5 out of 5 stars

Excellent installers

Excellent installers

10 July 2026
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Reply from Window Nation

We're glad to hear that our installers were such wonderful examples of professionalism and that their work exceeded your expectations. We're thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!

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