Quick response for our enquiry. Everything booked easily and the guys who cleared our garden were very polite, friendly and hardworking. Pleasure to do business with. Highly recommend.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Paid a lot of money for a whole day's work but, they only stayed for around 4 hours. The garden looked better after but as they did not completely de-weed the garden soon returned to its unkempt state... See more
Company replied
I filled in a quote request form on their website several weeks and got an automated reference number but I never heard back. I followed up via email but didn’t get a reply from that either. In m... See more
Company replied
Really professional, polite, friendly. Booked to do a general tidy up - jet washing, gutter clearing etc. The team also did a couple of small additional jobs to help me out. Highly recommend.
3.4
Average
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Willow Alexander has been…
Working with Willow Alexander has been one of the best opportunities i feel i have had in my career. There is always room to grow with huge support from management.
This is one of the rare companies that actually make you feel part of a team and helps you strive towards great things.
i thoroughly enjoy working with our wonderful clients and all the different departments.
Looking forward to our bright future!
18 October 2023
Unprompted review
Fantastic service from Willow…
Fantastic service from Willow Alexander. They spent lots of time discussing ideas and understanding what we wanted from our garden. I would thoroughly recommend as our garden looks amazing!
13 July 2020
Unprompted review
Knowledgeable Garden Services
I've been using this company for a few years now. They've had a rebrand recently and offer more services. I find them open, friendly and knowledgeable. They are so much more than a 'garden maintenance' company. If you have a diverse garden rather than a grass rectangle, this is the company for you.
2 February 2020
Unprompted review
Reply from House of Willow Alexander
Thank you, Mandy, for your years of custom. It is always a pleasure to work in your garden.
great job
Willow come to do my garden each month, they are very reliable and do a great job plus they are very reasonably priced, I am very pleased with the service
2 February 2020
Unprompted review
Reply from House of Willow Alexander
Thank you Ronnie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.