Willis & Gambier Reviews 

185
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful design of the furniture, often describing pieces as well-made, stylish, and worth every penny. Many people also highlight the outstanding service, noting quick deliveries, excellent communication, and helpful teams from sale through to setup. However, some customers also noted issues with delivery, including delays, teams refusing to place items in the desired room, or a lack of clear communication regarding self-assembly. These experiences sometimes led to dissatisfaction with the delivery process.

What people talk about most

Product

Customers consistently express high satisfaction with the product, frequently praising its superb build... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the superb build and finish of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting positive... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... See more

Company replied

Rated 5 out of 5 stars

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more

Company replied

Rated 5 out of 5 stars

With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more

Company replied

Rated 5 out of 5 stars

We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more

Company replied


Company details

  1. Furniture Wholesaler

Written by the company

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(185)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had already a bedroom fitted out…

We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every penny.

17 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your continued trust in Willis & Gambier! We’re delighted to hear you’ve furnished another bedroom with us and that the quality lived up to your expectations once again. Your support means so much — enjoy your beautiful new furniture!

Rated 5 out of 5 stars

Customer service was fabulous and very…

Customer service was fabulous and very easy. Delivered on time and quality was brilliant

5 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your kind words! We’re so pleased you found our customer service helpful, delivery smooth, and the quality brilliant. Enjoy your new furniture!

Rated 5 out of 5 stars

Lovely bed head

Lovely bed head

12 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your lovely feedback! We’re so pleased you’re happy with your new bed head.

Rated 5 out of 5 stars

Excellent furniture

Excellent furniture

17 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your kind words! We’re delighted to hear you’re pleased with your furniture.

Rated 5 out of 5 stars

Good quality furniture

Good quality furniture

10 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your feedback! We’re so glad you’re happy with the quality of your furniture.

Rated 5 out of 5 stars

Great quality products that look amazing!

Great quality products that look amazing!
I first came across Willis & Gambier about a year ago, and absolutely love the look of them and the quality.
Would highly recommend.

12 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you so much for your kind words and recommendation! We’re delighted you’ve been enjoying Willis & Gambier over the past year and love both the look and quality of our furniture — it means a lot to us.

Rated 5 out of 5 stars

Great bedroom furniture

Great bedroom furniture. Looks great and very comfortable. Will definitely look at other Willis & Gambier furniture in the future.

10 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your wonderful feedback! We’re delighted you’re enjoying the look and comfort of your new bedroom furniture, and we can’t wait to welcome you back for more Willis & Gambier pieces in the future.

Rated 5 out of 5 stars

Beautiful sideboard

Beautiful sideboard, just what we were looking for 😊

29 August 2025
Unprompted review
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Reply from Willis & Gambier

Thank you for your kind words! We’re delighted the sideboard was just what you were looking for — wishing you many happy years enjoying it in your home.

Rated 5 out of 5 stars

Beautiful furniture

Beautiful furniture, excellent value for money, looks perfect in the lounge.

6 September 2025
Unprompted review
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Reply from Willis & Gambier

Thank you so much for your kind words! We’re thrilled you’re happy with your furniture and that it looks perfect in your lounge — excellent value and beautiful style are exactly what we aim for.

Rated 5 out of 5 stars

Superb furniture

Superb furniture. Amazing quality and service. Cannot speak highly enough about the whole experience. Thank you

1 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for such wonderful feedback! We’re so pleased you’re delighted with the furniture, quality, and service. It means the world to us to know you had such a great experience — thank you for choosing us!

Rated 5 out of 5 stars

great quality product

great quality product, amazing delivery service will definitely be buying more Willis and Gambier items.

2 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your lovely feedback! We’re so glad you’re happy with the quality and delivery, and we look forward to helping you with more Willis & Gambier pieces in the future.

Rated 5 out of 5 stars

different design choices

different design choices, excellent quality, beautiful addition to our guest bedroom

1 September 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the design and quality, and that it’s made such a beautiful addition to your guest bedroom.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Fantastic craftsmanship and beautiful pieces .

3 August 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you so much for your lovely feedback! We’re delighted to hear you’ve had such a great experience from start to finish and that you’re enjoying the craftsmanship of your new pieces. We’ll be sure to share your kind words with the team.

Rated 5 out of 5 stars

Beautiful Pieces

Beautiful, well-crafted pieces with excellent service throughout.

11 August 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thank you for your kind words! We’re so pleased to hear you’re happy with both the quality of your pieces and the service you received. We’ll be sure to pass your feedback on to the team.

Rated 5 out of 5 stars

Beautiful

Beautiful, well-crafted pieces with excellent service throughout

14 July 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

We really appreciate your lovely feedback! It’s great to hear you’re so pleased with the craftsmanship of your pieces and the service from our team.

Rated 5 out of 5 stars

A beautiful piece of furniture

A beautiful piece of furniture, you can see it is a quality piece just by looking at

7 August 2025
Unprompted review
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Reply from Willis & Gambier

Thank you for your wonderful feedback! We’re so glad you love your new piece and appreciate the quality — it means a lot to us. Enjoy!

Rated 5 out of 5 stars

A part of the bed was damaged in…

A part of the bed was damaged in transit, however the customer service team corrected and and sent out a replacement part straight away

9 June 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thanks for your understanding! Glad our customer service team could resolve it quickly – appreciate your patience and feedback!

Rated 5 out of 5 stars

Perfect delivery from a very nice &…

Perfect delivery from a very nice & polite man. Arrived on time & respected my property. Credit to your company.
Love the furniture just what I was looking for.
Easy to assemble the wardrobe, great quality worth every penny.

19 June 2025
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thanks! Delighted to hear everything from delivery to assembly went perfectly – really appreciate your kind words and so glad you love the furniture!

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