Wilkins Chimney Sweep Reviews 

25,994
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for being exceptionally polite, friendly, and professional while performing their daily duties. Customers consistently highlight that the professional team always arrives promptly and handles every appointment with utmost care. Reviewers note that the work is thoroughly carried out cleanly, leaving absolutely no soot or mess behind in the home. Consumers also appreciate the remarkably smooth booking process, well-organized scheduling, and very reasonable pricing options available. Additionally, many individuals mention receiving valuable and knowledgeable maintenance advice to keep their heating systems operating safely and efficiently.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt arrival and polite demeanor... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional and polite manner.... See more

Quality

Users describe satisfaction with quality, highlighting a very professional service that is always executed... See more

Booking process

Clients share positive opinions on booking_process, frequently highlighting that the booking procedure is... See more

Price

Consumers find price to be positive, highlighting very reasonable and competitive rates. Reviewers note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more


Company details

  1. Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep


Contact info

4.9

Excellent

TrustScore 5 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(25,994)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Lesley the chimney sweep

Lesley came today to sweep my chimney , he’s given me the best advice and recommended other companies that can help further with the project of putting a fire in my house , he let my young children get involved as much as he safely could as they were inquisitive , he was very kind professional and turned up on time he’s done a brilliant job and given me a lot of hope with our project . I will be contacting him whenever I need a sweep doing highly recommend contacting this company . I only rang them the day before and were able to come out just the next day which is exactly what I wanted

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Spot on service

Spot on service. After 12 years of service I still would highly recommend them. Wouldn’t go anywhere else.

31 January 2026
Rated 5 out of 5 stars

The usual high quality job by John

The usual high quality job by John made all the more impressive as he managed to arrive on time despite the heavy overnight snowfall which made access down to our house located on a steep hill almost impossible for most vehicles. What was even more notable is he managed to get back up the hill (although backwards!) again after completing the job.

5 January 2026

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