Wilkins Chimney Sweep Reviews 

25,991
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for being exceptionally polite, friendly, and professional while performing their daily duties. Customers consistently highlight that the professional team always arrives promptly and handles every appointment with utmost care. Reviewers note that the work is thoroughly carried out cleanly, leaving absolutely no soot or mess behind in the home. Consumers also appreciate the remarkably smooth booking process, well-organized scheduling, and very reasonable pricing options available. Additionally, many individuals mention receiving valuable and knowledgeable maintenance advice to keep their heating systems operating safely and efficiently.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt arrival and polite demeanor... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional and polite manner.... See more

Quality

Users describe satisfaction with quality, highlighting a very professional service that is always executed... See more

Booking process

Clients share positive opinions on booking_process, frequently highlighting that the booking procedure is... See more

Price

Consumers find price to be positive, highlighting very reasonable and competitive rates. Reviewers note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more


Company details

  1. Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep


Contact info

5.0

Excellent

TrustScore 5 out of 5

26K reviews

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Hasn’t replied to negative reviews

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5.0

All reviews

(25,991)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Arrived promptly and got on with things in a friendly, efficient manner. Also sorted out an issue which was additional to the chimney sweeping.

2 April 2026
Rated 5 out of 5 stars

Nest in Chimney

First class service from start to finish, had chimney swept as there was a lot of twigs falling down the chimney clean and tidy job, cowl advised as there was a chance a nest could be built, again excellent communication and arrived on time Job done no more worrying about a nest being built and debris falling down the chimney.
Would recommend and would certainly use again.

1 April 2026
Rated 5 out of 5 stars

Very professional service

Very professional service. Efficient, clean and polite. You would never know that such a dirty job had been done because he left no telltale signs whatsoever. I would definitely use this company again and have no hesitation in recommending them.

4 March 2026
Rated 5 out of 5 stars

Thourough

We have a new home with a chimney and stove that have been a bit neglected.
Wilkins did a thorough job and advised on how best to proceed forward as the whole works needed an upgrade.
Recommended.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant and professional

Aidan carried out our chimney sweep, the whole experience from start to finish was brilliant. I was contacted quickly after requesting a quote and arranged quickly. Aidan was friendly and knowledgeable and the sweep was completed quickly and thoroughly. I would highly recommend!

5 March 2026
Rated 5 out of 5 stars

Overjoyed, great service.

We had 5 visits from "experts" before mister John Baldacchino, cost a fortune and got nowhere.
John arrived after WE let HIM down on a previous cancelled visit. He imparted lots of good advice and nothing was any trouble to John. Amazingly he told us, " I'm wasting my time here and your money...".
Showed us where we may have gone wrong and what we must do to make things right.
COST? 'no charge" said John, "I've only given advice". That's not strictly true, we let John down the first time (inadvertently) and he travelled well out of "his zone" to come to the aid of two pensioners. John B and Wilkins are good people and very good company. Where would one find a contractor like that nowadays? With huge difficulty.
Jo and me are overjoyed at this level of service,
we can't thank them enough, thank you and God bless to all.
Stephen and Jo Blennerhassett, West Derby, Liverpool L12.

3 March 2026
Rated 5 out of 5 stars

Outstanding service again 👍

Just had my annual chimney sweep off Wilkins Chimney Sweep, as always outstanding service, emailed me a reminder it needed doing, efficient booking by phone, 2 days later he turns up, bang on time, nice guy, very clean and tidy workmanship.
Except for the nice clean glass on the fire you wouldn’t know he’s been !!😂😂😂

5 March 2026
Unprompted review

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