Genuinely kind and helpful staff. The optometrists will take extra time to explain things and address any concerns or questions that you may have. Really knowledgeable and helpful when it came to pick... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ease of getting appointment. Lovely shop, helpful welcoming staff. Eye test - New practitioner Laura Steele. Very nice, pleasant young woman. went through eye test procedure, explained each st... See more
Had my wedding ring resized as a previous jeweller cut and removed some gold when it was slightly out of shape when I fell off my MTB. Sharon at the jewellers side of the shop gave first class cust... See more
I highly recommend Wilkie's Eye care for exceptional service from first walking in to be warmly greeted by a friendly, caring and highly knowledgeable front of house team, who genuinely know how their... See more
Company details
Written by the company
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Contact info
3 college way, g82 1lq, dumbarton, United Kingdom
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
4.9
Excellent
757 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Eye/Hearing tests
The optician and hearing consultant. Phyllis is an asset to the business and was as efficient as ever.
16 December 2025
Unprompted review
Yearly eye test
A very detailed eye examination where the optician kept me informed of how the tests were going.
15 December 2025
Unprompted review
Ease of getting appointment.
Ease of getting appointment.
Lovely shop, helpful welcoming staff.
Eye test - New practitioner Laura Steele.
Very nice, pleasant young woman. went through
eye test procedure, explained each stage, answered
my questions. Very good practitioner.0
8 December 2025
Unprompted review
Eye problems relieved
The optician explained:
1) what each test entailed
2) why it was necessary, and
3) what information she would obtain about my eye problems.
She was very reassuring about the results, and was happy to discuss all my questions and even address future concerns.
8 December 2025
Unprompted review
Jack was very professional and…
Jack was very professional and conducted a detailed examintation. With excellent inter-personal skills.
8 December 2025
Unprompted review
The optician was very thorough
The optician was very thorough, explained all the procedures in an easily understood way. The front desk staff were all very pleasant.
6 December 2025
Unprompted review
Excellent service
Excellent service. Seen at very short notice. Professionally handled by both front staff and optician. Explained the issue in good detail.
3 December 2025
Unprompted review
Usual thorough consultation from Willis…
Usual thorough consultation from Willis with good explainations about the current condition of my eyes.
1 December 2025
Unprompted review
Very helpful and made me feel relaxed
Very helpful and made me feel relaxed
26 November 2025
Unprompted review
Professional informative experience…
Professional informative experience delivered in a friendly client focussed manner.
20 November 2025
Unprompted review
Friendly reliable staff from start to…
Friendly reliable staff from start to finish
19 November 2025
Unprompted review
Very positive Experience
A thorough eye test was undertaken with Willis Wilkie
21 November 2025
Unprompted review
Made to feel extremely welcome
Made to feel extremely welcome. Having always used Specsavers in the past I was truly impressed with the experience today. Very professional and down to earth optometrist who thoroughly explained everything.
Thank you Willis I really appreciate your expertise and customer service.
19 November 2025
Unprompted review
Couldn’t fault it,optician & staff were very good
Staff very helpfull.Optician excellent.
18 November 2025
Unprompted review
Excellent eye check up experience
Going to get an eye check up instead of being a bit if an ordeal, jack the optician makes u feel at ease,never rushes u and has great patience.
15 November 2025
Unprompted review
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