As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... See more
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The eye examination was exemplary: thorough, precise and conducted with great care. The dispensing team were equally impressive, combining real expertise in frame selection and fitting. All have a ge... See more
Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... See more
I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... See more
Company details
Written by the company
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Contact info
3 college way, g82 1lq, dumbarton, United Kingdom
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
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Genuinely kind and helpful staff
Genuinely kind and helpful staff. The optometrists will take extra time to explain things and address any concerns or questions that you may have. Really knowledgeable and helpful when it came to picking out new frames as well. They may cost more than other opticians but the level of service and genuine care justifies that cost every time, wouldn't go anywhere else.
All round professional.
Taken on time.
Staff are very pleasant.
Doctor Wilkie very informative and a thorough examination.
I have a macular hole in my right eye…
I have a macular hole in my right eye and macular fluid in my left eye which will require an operation, I would never have discovered this without my eye test.
Thank you so much.
Wedding ring resized
Had my wedding ring resized as a previous jeweller cut and removed some gold when it was slightly out of shape when I fell off my MTB.
Sharon at the jewellers side of the shop gave first class customer service by keeping me informed about costings and when to collect.
Ring came back gleaming and now I can wear it everyday without using clasps.
Great service from all in the shop as I also get my annual eye check up there.
The team was amazing
The team was amazing from making my daughter feel welcome to the quick and efficient eye test to picking out her first frames! Definitely made the whole process look easy, good range of frames too!
I recently had my wedding ring repaired…
I recently had my wedding ring repaired and Im very pleased with the experience. The staff provided excellent customer service, friendly and professional. I was very impressed with the quality of the repair, my wedding looks like brand new. I would highly recommend.
Pleasant reception staff and the…
Pleasant reception staff and the ophthalmologist was very thorough and informative whilst still making me feel at ease
Looking after your best interests
From the ladies at the reception to the optician himself my wife and I were treated with all due care and attention. During the eye test itself we were both made to feel very comfortable and at ease. Any questions we asked were answered in great detail. Overall we were both very happy with the way the experience worked out. Can't praise everyone enough. Thank you.
Professional and thorough as well as…
Professional and thorough as well as making you feel at ease.
Very professional I have been going to Wilkie's eye care…
I have been going to Wilkie's eye care for years, because the staff are always very welcoming and helpful, they give good advice and don't rush you.
The eye exam is very quick useing all the latest hi-tech.
I feel safe and cared for, and the glasses are reasonably priced too .
Welcoming staff dealt with swiftly
Welcoming staff dealt with swiftly
Wilkie's Eye care Excellence
I highly recommend Wilkie's Eye care for exceptional service from first walking in to be warmly greeted by a friendly, caring and highly knowledgeable front of house team, who genuinely know how their stuff! Valerie solved my emergency with confidence and ease, Jack flawlessly tested my eyes and I purchased good quality glasses which I am very happy with. Excellent service from start to finish. I have recommended Wilkie's to friends and will return!
Wilkies give you 100% attention
I visited wilkies eye care today the staff very helpful and welcoming on entering the shop the specialist who I seen was so informative about my eye care and put me at ease as I was a bit nervous with having trouble with my eyes what a lovely experience at wilkies .
Welcoming and very professional,explaining the process and help you to better understand your eye functioning.
Welcoming and very professional
All staff were so lovely chatty and…
All staff were so lovely chatty and polite the optician that dealt with me so chatty lovely and put up with me a big thank you
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