I ordered the fruit tart phone case back in November, however it got to January and I had never received it as it had gotten lost in mail. I contacted wildflower customer support and they had responde... See more
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Company details
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Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
Contact info
812 Mitchell Road, 91320, Thousand Oaks, United States
- 888-317-5595
- support@wildflowercases.com
- wildflowercases.com
Replied to 27% of negative reviews
Typically takes over 1 month to reply
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Great!!
The customer service is great, and the cases too!! 10/10 for wildflower

Reply from Wildflower Cases
Very helpful and effective communication
I had a really good experience with a question I had. I quickly got a response and got the help I was promised. I would 100% buy again, and part of that is because of the amazing customer service!

Reply from Wildflower Cases
really great customer service
really great customer service! i needed my address fixed for an order and Lorelei was super responsive and helpful! so excited for my charli xcx case!

Reply from Wildflower Cases
Wildflower case support
I reached out to wildflower support for an order cancellation and they were quick and responsive in addressing my situation. Jackelin was very helpful, and I will definitely order from them in the future.

Reply from Wildflower Cases
Jackelin and Kim were AWESOME!!
Jackelin and Kim were AWESOME!!! I needed order to ship Priority to receive before vacation. They managed to adjust the online order, before it shipped Standard service, ensuring it would ship Priority.

Reply from Wildflower Cases
it’s so amazing i love it and very…
it’s so amazing i love it and very protective

Reply from Wildflower Cases
Best phone cases I’ve ever had
I’ve been buying Wildflower cases since last year and I must say these are the best phone cases I’ve ever had. Not only are they super cute and unique, but they’re also super protective. I drop my phone at least three times a week and there’s not even a scratch! I’ve also had really good experiences with their customer’s service. They respond quickly and they’re always really helpful and kind. I will forever be buying Wildflower cases for my iPhone <3

Reply from Wildflower Cases
the fact that you took the time to come…
the fact that you took the time to come back and message me to thank me for my purchase was very sweet! made me smile and it’s been a great experience

Reply from Wildflower Cases
I don’t know what else to say only that…
I don’t know what else to say only that I am truly disappointed at your decision. You remove my country from your shipping list. I ordered for more than 5 year and even more. Spend a lot of money on your website. This is how you lost your long time customer.

Reply from Wildflower Cases
Durable & cute casing FTW!!
I've been using their casings ever since 2022. And I've been keep coming back whenever i change my phone. Their cases are super cute and durable. Me personally is a very clumsy person, and I had my phone drop many times while using the WildFlower cases - and it had saved my phone many times!! <333 Their customers service is superb and super friendly too!!

Reply from Wildflower Cases
Gotta love Wildflower!!!
Wildflower cases are seriously my tried and true. I always come back to them despite trying other cases because I know wildflower has the most amazing quality cases with the cutest prints, and the prices are SO affordable. I returned one of the cases I had recently bought for nearly 60 dollars because it was NOT protective or good quality, and when I got refunded, I immediately bought two new wildflower cases for the price of ONE from the other brand. Thank you so much for being such a great female lead company! So excited for my order!!

Reply from Wildflower Cases
i love wildflower cases more than…
i love wildflower cases more than anything!! they’re such good quality and they have the cutest designs. i’ve had 3 new phones and everytime i need a new case i head straight over to wildflower! i DEFINITELY recommend if you want a cute case with amazing quality

Reply from Wildflower Cases
Helpful staff
I originally ordered 2 cases from Wildflower and unfortunately one was out of stock. I was working with Kassie and she was very helpful and friendly with that situation. I eventually got the second case I had ordered and it wasn’t what I was expecting and she was very helpful in helping out with that and sending a return label!

Reply from Wildflower Cases
Cases are great
Cases are great! They always are willing to help and answer any question. Overall a great team!

Reply from Wildflower Cases
I have been using Wildflower Cases for…
I have been using Wildflower Cases for many years and, in my many experiences, the customer service has always been excellent! Recently, I had some issues with my reward points not appearing on my account, and they resolved my issue efficiently.

Reply from Wildflower Cases
Great customer service!
I had an issue regarding the new points system and customer service responded to me + rectified the issue for me within a day! I’m a long time customer and I really appreciate their service <3

Reply from Wildflower Cases
Scammed me they never sent the case
Scammers. I ordered a case and when there was an issue with the delivery it got returned to sender. I asked them to send it again and they kept taking weeks to respond and repeatedly asking me the same questions. Eventually they never did resend it. This is exactly why you don’t buy whatever these dimwit influencers with their half a brain promote

Reply from Wildflower Cases
Amazing Customer Service
The customer service was phenomenal! I had an issue with the shipping address on my order and the customer service team was so kind and attentive is fixing it immediately and getting me my order.

Reply from Wildflower Cases
Such a beautiful phone case
Such a beautiful phone case! Super quick shipping to all the way across the world in NZ!
Will definitely be introducing these phone cases to friends and family!

Reply from Wildflower Cases
Wildflower has nothing but the best
Wildflower has nothing but the best people. My case had not arrived and they were so sweet to send another, but sadly they did not have the case available. They were sweet enough to offer me another case of my liking. Amazing costumer service!

Reply from Wildflower Cases
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