WholeFoodsBox Reviews 

238
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a truly great overall experience with this wonderful company and its online product selection. Customers frequently praise the exceptional quality of the items available and the remarkably fast, reliable delivery service provided by couriers. Many people also deeply appreciate the secure and thoughtful packaging that safely keeps delicate perishable goods completely fresh and cold. Some reviewers were not happy with occasional delivery delays, unexpected tracking difficulties, and missing items that were discovered inside their parcels. A few customers additionally noted experiencing frustrating problems such as receiving spoiled fresh produce, damaged goods, or completely incorrect orders.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great selection and delicious taste. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising the fast shipping speeds and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the taste and freshness... See more

Order

Consumers find order to be positive, highlighting that the process is easy and communication is clear. Many... See more

Service

People report positive experiences with service, highlighting great products, good communication, and fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Prompt delivery and the ice cream arrived fully frozen which I was prepared to be disappointed over. As it's the only place I can buy these vegan items I will definitely be back.

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(238)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a selection of plant-based…

I ordered a selection of plant-based yogurts from Whole Food Box and absolutely loved them! The quality of the products was amazing, and everything arrived in perfect condition. I had a few questions and changes about my order (I probably bothered them more than once!), but their customer service was exceptional — they replied promptly, were so helpful, and really went above and beyond to assist me. I truly appreciate their patience and support. I’ll definitely be ordering again — highly recommended!

17 June 2025
Unprompted review
Rated 4 out of 5 stars

Comprehensive stock

It is great to have such a comprehensive range of whole foods available for delivery. I ordered some refrigerated and frozen items and they were well packed and stayed cool. Some of the items were damaged on arrival, but overall, my experience was good. Thank you wholefoods box.

30 May 2025
Unprompted review
Rated 4 out of 5 stars

Great Health Store

Brilliantly packaged - all items arrived safely and securely. Great range of organic and unusual produce. Only criticism is that 1 item I purchased didn’t arrive and I was only notified by email after the delivery came which was disappointing.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of products

Great choice of products. Fast delivery and packaged well. I have ordered a variety of different foods and am happy with all of them. It’s my go to company for whole foods.

16 May 2025
Unprompted review

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