A terrible website. They don’t actually have any stock but still sell products online, and then never ship them. Only when I chased them did they even try to negotiate with their supplier about whethe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed an order for califa almond milk for the 1st time. And after placing my order, I decided to check reviews about whlsome store to ascertain if they are genuine. I was a bit skeptical and hoped... See more
I didn't receive my order yet ; And the customer service is so bad ; nobody answers or responds . I am really disappointed by your treatment and if you don't want to deliver my order or solve my probl... See more
Company replied
This is a scam website run under the guise of someone named Rahil Shah at Exborders (previously also had a fraudulent website called shopyourworld registered in Singapore). Exborders Uk limited... See more
Company details
- Grocery Store
- Health and Beauty Shop
- Organic Food Store
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Welcome to Whlsome, your one-stop destination for everything healthy, wholesome, and organic. At Whlsome, we believe that what you put into your body matters. That's why we've dedicated ourselves to curating the best natural and organic products to help you lead a healthier, more balanced life. Whether you're looking for organic food, nutritional supplements, or healthy grocery staples, or even beauty products. Whlsome has got you covered.
Contact info
Borderless General Trading LLC, Dubai, U.A.E.
- +971 45776520
- support@whlsome.com
- whlsome.com
2.2
Poor
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
its shit
its shit, absolutely disgusting, please never buy from it. i ordered on april 18 and told i will receive it on april 29-may 1 .. its may 7 now and they never answer either on email or from the website itself
8 May 2026
Unprompted review
A terrible website
A terrible website. They don’t actually have any stock but still sell products online, and then never ship them. Only when I chased them did they even try to negotiate with their supplier about whether they could send it at my price. Customer service is never available—if you’re lucky, you might get a reply after several hours.
15 September 2025
Unprompted review
They Do Not Deserve Your Trust – Avoid Whlsome
They do not worth your trust! do not buy from them. The product I bought was delivered to wrong address. The wrong address was provided by Whlsome. when they discovered that they just started to ignore my emails. supportATwhlsome.com is useless.
18 August 2025
Unprompted review
No product delivered , no response
Hi,
I have placed an order from your website. It’s been almost a month now, i have not had an update about when the product would be delivered , no response to the query on the number provided for support. This is really disappointing. When I receive a response either on Whtsapp or email
1 August 2025
Unprompted review
Very impressed with the excellent service
I placed an order for califa almond milk for the 1st time. And after placing my order, I decided to check reviews about whlsome store to ascertain if they are genuine. I was a bit skeptical and hoped I would receive my order without any hassle. I was so glad to receive my exact order on time and on the specific date they had said it will be delivered. I am very impressed. I will definitely order again and I encourage Whlsome to keep up with the good service delivery
7 July 2025
Unprompted review
I ordered around 10 days ago and I…
I ordered around 10 days ago and I haven't received any information about my shipment. I contacted customer service and no reply.. I hope I get my items eventually sigh
30 May 2025
Unprompted review
I ordered a product and I got the fake…
I ordered a product and I got the fake one it’s a scam
9 May 2025
Unprompted review
One of the best online shopping…
One of the best online shopping experience I've had in a while! smooth checkout, fast delivery, and amazing products.Highly recommended!
28 January 2025
Unprompted review
Reply from Whlsome
Thank you so much for your wonderful feedback and recommendation, Dina!
We're so glad to hear you had a great experience and loved the products. Your support truly means the world to us, and we're grateful to have you as part of the Whlsome community.
Hope to see you back again soon!
Team Whlsome
Bad customer service
I have ordered an item. And I just received a wrong item. It's not the flavor I ordered, so I return back the wrong item to recieve another wrong one after one week !!
20 January 2025
Unprompted review
Reply from Whlsome
We're truly sorry for the mix-up and the inconvenience caused — this is definitely not the experience we want for our customers. We understand how frustrating it must be to receive the wrong item not once, but twice.
We’ve taken this seriously and are reviewing our processes to ensure it doesn’t happen again. If you choose to give us another chance, we’ll do everything we can to get it right.
In the meantime, if you have any further questions or need assistance, please don’t hesitate to reach out to our support team at support@whlsome.com — we’re here to help.
– Team Whlsome
Reply from Whlsome
We’re glad to hear you had a good experience. Your support means a lot to us!
– Team Whlsome
The shipping company,until now I didn't…
The shipping company,until now I didn't receive the item
28 October 2024
I didn't receive my order yet
I didn't receive my order yet ; And the customer service is so bad ; nobody answers or responds . I am really disappointed by your treatment and if you don't want to deliver my order or solve my problem then send me my money back. Thanks
27 September 2024
Reply from Whlsome
Thank you for sharing your feedback. We sincerely apologise for the inconvenience caused and any frustration you’ve experienced.
According to our records, your order was successfully delivered on October 6th, and we have sent you the tracking details via email. Since our products are imported from overseas, delivery can take between 6-12 business days. We understand how important timely deliveries are and will continue working to improve our communication and services.
If you have any further concerns, please don’t hesitate to reach out—we’re here to help!
Reply from Whlsome
We sincerely apologize for the inconvenience caused regarding the damaged can in your order. Please get in touch with our support team at support@whlsome.com, and we’ll be happy to assist you with a partial refund.
Thank you for bringing this to our attention, and we appreciate your understanding.
Very very nice people and a sense of…
Very very nice people and a sense of trust.
A chat with a REAL person would have been nice.
18 September 2024
Reply from Whlsome
Thank you so much for your kind words!
We’re really happy to hear you felt a sense of trust — that means everything to us. We also appreciate your feedback about speaking with a real person. While we try to be as responsive as possible online, we’re always working on ways to make our customer experience even more personal and supportive.
If you ever need anything or want to chat with our team directly, feel free to reach out at support@whlsome.com or simply use the Live chat feature on the website— we’re always here to help.
Delayed took more than 2 weeks to arrive
9 September 2024
Reply from Whlsome
Thank you for your feedback, and we sincerely apologise for any inconvenience caused to you. Our products are imported from the USA, so our typical shipping timeframe is 6-12 business days. We value your business and would love the opportunity to provide you with a smoother experience in the future. Please don't hesitate to contact us at support@whlsome.com with any further concerns. We hope to welcome you back to Whlsome soon!
They accepted order and paid for it and…
They accepted order and paid for it and delivered an incomplete order only after a month. After continuous follow up I got an update that they will “refund” me.
Will not recommend!
1 June 2023
Unprompted review
The baby product from USA was genuine…
The baby product from USA was genuine and my baby loved it ,
Thank you will shop again
12 March 2023
Unprompted review
Genuine products from USA specially the…
Genuine products from USA specially the baby products,
Check out their website for a wide collection,thank you very much
2 March 2023
Unprompted review
Ordered hambuger seasoning and spices…
Ordered hambuger seasoning and spices seasoning blends,
Delivery was fast and products were genuine 👌
1 March 2023
Unprompted review
Loved the products I ordered,will…
Loved the products I ordered,will definitely buy again
8 March 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.