Whitkirk Waste Solutions logo
Visit website

Whitkirk Waste Solutions Reviews 

326
•
TrustScore 5 out of 5

4.9

Septic System Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff, describing them as extremely polite, friendly, professional, and genuinely knowledgeable during every single visit and helpful telephone call. Many people note that team members are always eager to assist, providing wonderful support and ensuring clear communication throughout the entire process. Consumer feedback frequently emphasizes the exceptionally fast, responsive, and efficient service experienced when handling unexpected, highly stressful, and urgent septic tank situations. Reviewers are thoroughly impressed by the exceptionally punctual arrivals, first-class workmanship, and the tremendous care taken to leave properties completely safe, clean, and tidy.

What people talk about most

Staff

People report positive experiences with staff, highlighting courteous and efficient service from drivers and... See more

Service

Users describe positive interactions with service, highlighting exceptional efficiency and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied

Rated 5 out of 5 stars

First time I have used your company and hats off to Rob. His attention to detail was first class an excellent service so will definitely be using you again. Many thanks Bernard

Company replied

Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier

Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(326)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommended

Once again this company has exceeded expectations. I rang today to book an urgent slot and they arrived three hours later. No mess, no fuss, just quick and efficient service as always. I have used them for 10 years and will continue to do so. Faultless.

2 July 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review! That's brilliant to hear.

Rated 5 out of 5 stars

Another job completed from Whitkirk…

Another job completed from Whitkirk Waste Solutions.
They were able to get me booked in ASAP whilst also accommodating to my working hours. Service was a 10/10

20 June 2025
Unprompted review
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 4 out of 5 stars

Everything from start to finish…

Everything from start to finish excellent service as always driver was friendly and was very professional can’t remember his name but he is a credit to your company

23 June 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 5 out of 5 stars

Good service

Good service - would use again.

20 March 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for leaving a review, we hope to see you again soon!

Rated 5 out of 5 stars

Wayne is the man

Wayne is the man to have; charming, helpful and very efficient.

20 March 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for this feedback, we will be sure to pass it onto Wayne!

Rated 5 out of 5 stars

Tank emptied without any issues

Tank emptied without any issues. Wayne was polite and professional. He arrived just has the heavens opened but it didn't stop him progresses with the job.

13 March 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for leaving this review. We love hearing positive feedback on our team members and we will be sure to pass it on!

Rated 5 out of 5 stars

The engineer that came out to look at…

The engineer that came out to look at the issue was polite knowledgeable, and explained everything really well, Although the issue wasnt resolved, he advised the route to take to sort the issue out

31 January 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for leaving us this review, we will be sure to pass this information on to the team.

Rated 5 out of 5 stars

Good driver

Good driver

24 January 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look