Octopus Energy for Business Reviews 

Hello very helpful patient spent time getting me the best deal he could offer , Much thanks Raiyon hope i spelt it correctly , always use this company .
Thanks Ron.

Taz was absolutely amazing. She went above and beyond to answer some questions I had regarding a previous energy supplier and took the time to explain everything clearly and make sure I fully understood the situation.
She was extremely confident, knowledgeable and helpful, and it was genuinely refreshing to speak to someone who actually wanted to help rather than simply pass me from one department to another.
It’s so nice to deal with someone who is friendly, professional and genuinely willing to help. Taz is a credit to Octopus Energy, and I couldn’t fault the service I received from her.

Dealing with Nadia was a pleasure. She made the whole switch process simple and hassle free explaining the purpose of each of the steps.

Ekraam was super helpful - explained our options for when our current tariff expires, and sent quotes over promptly. Very satisfied, thank you!

Nicole was extremely helpful and made what is normally a very trying experience go smoothly.

Thanks so much Joseph for helping me sort out my online account and new tariff - great customer care 😁

Renewed contract for about the third time. Very pleased with the deal Mev got for me, which actually works out slightly cheaper than last year's unit price, as no Standing Charge.

From the outset of the telephone conversation, Fin could not have been more helpful. He answered all my questions clearly and in detail. He has a very friendly manner and displayed professional expertise by being able to provide information and resolve my queries without having to refer to any other member of staff. In today's frustrating world this was an exceptionally good customer experience and a credit to Octopus Energy.

Tahesha has been so helpful polite and patient in helping me by providing detailed e mail info enabling me to confirm a new 24 month agreement.Many thanks

Meagen was polite, very helpful and patient. I switched provider and she made it all very straightforward and stress free. Excellent customer service x

VERY HELPFUL REPRESENTATIVE ON THE TELEPHONE AND VERY EASY SWITCHING FROM EDF

I’d been putting off dealing with our energy usage but transferring to Octopus was so straightforward.I dealt with Sophie who explained everything clearly & made the transition so easy.

very helpful in explaining our options & detailing the various cost elements. Not pushy like some sales teams.

I was able to get through to a real person in timely fashion. I spoke to Lula who was able to provide me with the best fixed price energy tariff for a small not-for-profit organisation. She was very helpful and didn't put any pressure on me even suggesting if I wished to switch away from Octopus she would ensure that went through. Thank you Lula and we are taking up the new contract.

Good very good

Emily was brilliant today. Really helpful and patient, I had trouble with an internet connection and she rearranged a better time for us yo speak.she talked me through everything and explained everything clearly. A credit to the team

I required a statement of account and Ade was able to generate and email whilst I was on the call. Very efficient and helpful.

An experience that proves,(if proof were needed), that speaking with a knowledgeable person not only rectifies the issue quickly but the whole process is conducted with the minimal of stress, unlike being forced to look for non existent answers online in the FAQs page.
Sarjana was a pleasure to deal with

Excellent customer service, everything quick and simple to renew my contract, very friendly and professional.

Excellent service