Octopus Energy for Business Reviews 

Taz was great. After multiple calls and emails they made me feel reassured that this is now being progressed. They took accountability and gave realistic guidelines, until now the customer service levels were poor and Taz has shown that this is not the case with all staff.

Neve made the switchover from SSE very easy, Octopus now have all three of my energy accounts

Harry was really well informed and very helpful which meant we were quickly able to sort out my enquiry.
Phone answered quickly.

Great customer service.

My call was answered very quickly.
Zain was very polite and helpful, and the query was dealt with.

Very prompt in answering call and sorted out the problem quickly.

Amber provided excellent service and invaluable advice today. She went above and beyond by contacting another team to get the exact information. Prompt, professional, and incredibly helpful!

Valentin was great, very thorough and helped with multiple questions.

Switching over to gas/electric over from previous tenant for business was an ease with Nina's help. I did not have the mpan to hand but with Nina's help we did did this over the phone with the current meter serial numbers. Been a domestic customer for a while so did not look elsewhere for my business needs as very happy with Octopus.

Phone answered quickly. Very efficient. Nice Lady

Easy to talk to professional and knowledgeable

Tom was great, very responsive and solved the issue very promptly.

Very helpful agent who clearly explained everything I needed to know

Very clear - and patient - dealt with all my issues - and provided choices

Tom was very pleasant and patient with me. My query was resolved without any hassle, which makes a refreshing change.

Herry was very helpful with moving our business over to Octopus and answered all queries in a friendly, efficient manner.

Brad was very attentive and knew your products very well, he guided me to what appears to be the best plan for my business and this straight forward attitude was very much appreciated.

(I thought I heard the name Olivia but it might have been Lydia....)

The service provided was friendly and efficient in the end. Thank you.

It was frustrating initially when the website for business sign-up did not allow the name of our church to be uploaded. Several attempts, several emails and several different people involved before my final call for help answered by Olivia/Lydia.