Octopus Energy for Business Reviews 

Taz is 5 star and sent exactly the information required. Unfortunately the previous call handler did not listen at all and was a complete waste of time

Very helpful person , clear and precise . Polite and friendly too .

Person answering call was extremely capable and both efficient and knowledgeable. Very pleased with the interaction. SSE could learn a lot from Octopus on client care.

Most amazing customer service provided by Sarjana. She saved my day.
May you be always successful 🙏

Great customer service, very reliable utility, good pricing... the only shame is that you cannot renew contracts with more than 6 months anticipation (in order to time the market and get a good price, reason why we are leaving them in a few months, but we will be willing to go back when our new contract expires).

Everything went smoothly any correspondence was dealt with swiftly nothing seemed too much of a problem.

I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose octopus, because I already have account for home. And what a difference. Superb service especially with my retirement and not needing their services any longer. Very helpful staff especially Adedotun.
Thanks very much

Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helped complete the steps needed in a very professional manner. Thank you.

The customer service is brilliant and the price is very good!

Good customer service

Jak went above and beyond with the information and help I received over the phone. Extremely knowledgeable and a pleasure to talk to. Thank you very much Jak :)

We have had a very positive experience with Octopus Energy. Whenever we have needed information or support, we have found the service friendly, helpful and easy to understand. The tariff information has been explained clearly, which has made it much easier for us to make the right decision for the Council. We have found Octopus Energy straightforward to deal with and are very happy with the service we have received.

This person was the first person at Octopus to pursue a very difficult switch. He sought advice and tried various options to overcome a number of problems that other staff hadn't bothered to sort out.

The person i spoke to , Joseph, kept in regular contact while he worked to resolve the issue and kept me fully informed. It was good to have the same person in contact as you didn't have to go through all the issues again. Well done Joseph!

Sunil was very friendly and helpful
Thank you

I receive a prompt and helpful reply to my query from Adedotun. Excellent!

I had a somewhat complicated question but Octopus representative Sudesh dealt with it effectively

Excellent customer service. Muhammed was very helpful in getting us signed up. Thanks

Satish was extremely helpful today, explained everything fully and was very friendly and polite. Highly recommended