Whipmats Reviews 

2,127
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,040 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the quality of the products, often finding them to be well-made and durable. Reviewers frequently mentioned that the mats looked great, adding style and a plush feel to their car interiors. The ordering process was often described as easy, with some consumers also praising good communication and fast delivery. However, some people mentioned significant issues with product fit, reporting that mats did not align correctly or were unsuitable for their specific car models. Many customers also expressed dissatisfaction with the quality, describing items as flimsy, cheap, or not matching advertised descriptions. Additionally, a number of reviewers experienced long delays or problems with delivery, and some found customer service unresponsive or unhelpful.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fit, with many expressing significant... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, describing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing extreme... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing dissatisfaction due to long... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Save your money. Custom fit matts made by a blind person and slide all over the place as the fittings dont even match the car. Waste of £60

Rated 4 out of 5 stars

Overall I liked these. Arrived slightly damaged that I believe is due to the post. I am however a bit annoyed they are not at all like the promotional video. That is very disappointing. They do howeve... See more

Rated 4 out of 5 stars

Bought them a few months ago .. Arrived well packed and with lots of extras and a few spares. I feel they are a little over priced but fitted well and look ok... I quiet like them but one down side... See more

Rated 4 out of 5 stars

First order was lost in shipping but Whipmats soon sorted it out. So glad I waited and didn't ask for a refund. The mats are good quality, a shame all the creases through their packaging, didn't come... See more


Company details

  1. Auto Accessories Wholesaler

Written by the company

We offer our customers in the UK the widest selection of luxury car mats. With over 10,000 models, each custom-made with laser precision for a flawless fit and to beautifully enhance your car’s interior.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.2

All reviews

(2,127)

1,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent mats

Excellent customer service and the mats fit perfect! Easy to hoover and clean and protects the original carpets as well as looking the part, got so many compliments about the style and quality even have a VW pocket for my loose change on the side of the footwell. 100% recommend and will definitely buy for future cars ...👌

18 October 2025
Unprompted review
Rated 4 out of 5 stars

Nice but could be better.

They are nice i like them ...definitely add style to your cars interior.
Mine didn't come with clips that fit the original carpets in the car to secure them,so they moved everytime I got in and out..slightly
annoying.

Are they as good as I was expecting..... no.
Are they good though ...yes they are ..... are they worth the money....yes they are.

If they were fitted with OE style clips to fit your car I'd be a lot happier.

Nice but not 10/10

And came from abroad not England either.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Dont waste your money

Very poor mats domt waste your money i sent them pictures of how they dont fit all they ask for is more picture when you a clearly see they dont fit dont waste your time and give your loads of rubbish email glad got them on my credit card as they are very unhelpful

25 March 2026
Unprompted review
Rated 1 out of 5 stars

They look nothing like the mats on the…

They look nothing like the mats on the advertising. They look cheap, mine are still creased after 2 weeks of laying flat in a warm room. Arrived wrapped in plastic bags covered in Whipmats tape, I what expected better packaging for a hand made purchase. Over £140 on mats for a 7 seater Ssangyong, the mats look like they came from a Pound shop. Wish I'd have read some of the reviews now. Avoid at all costs. See

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Where do I start THESE PEOPLE ARE SO SO…

Where do I start THESE PEOPLE ARE SO SO BAD THEY PROMISE TO PUT THINGS RIGHT THEN ABSOLUTELY NOTHING
they say they will replace mats if they don’t fit don’t you believe it they should be called shit mats
My car Hyundai bayon the mats no where near fitted , after numerous emails videos pictures they still couldn’t be bothered to rectify problem
The ceo Alfie big promises but absolutely zilch he so full of bull
Please be aware of this happening to me they are bloody useless
Needless to say no option other than to do a charge back after over 8 weeks trying to to sort it
Please be careful so bad a company trying to sort this

8 May 2026
Unprompted review
Rated 4 out of 5 stars

Happy with product

WhipMats are a fantastic upgrade — great quality, perfect fit, and easy to clean. They look stylish, stay securely in place, and give the interior a much more premium feel. I know some reviews are less favourable, but my experience has honestly been excellent. The only drawback was the delivery time, but the product itself was worth the wait.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

The Mats DO NOT FIT

The Mats DO NOT FIT - and after several attempts at communication with Alfie and the Whipmats team, we are not getting any replies - totally dreadful. Also noted they are not made in UK as advertised - all round poor show. expensive waste of time.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

poor poor fit

supposedly tailored to fit a specific vehicle sadly no where near on zafira c quality no where near that portraed on their web site or social media

10 May 2026
Unprompted review

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