Belong, By James White Reviews 214

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service received from start to finish, highlighting the team's professionalism and transparency throughout the entire process. Many people appreciate the excellent communication, noting that the team kept them well-informed and made the often-stressful process feel smooth and well-managed. Reviewers frequently mention the staff's friendly, approachable, and efficient nature, with many feeling well-advised and supported at every stage. The company is often described as going the extra mile, offering timely advice and proactive support to keep sales moving, even in challenging markets. People also noted the team's ability to handle issues with solicitors and manage viewings effectively, contributing to a stress-free experience.

What people talk about most

Service

People report positive experiences with service, often describing it as personal, honest, and professional.... See more

Staff

Customers had positive experiences with staff, consistently describing them as extremely helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting the friendly approach and willingness to go the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Belong took over the sale of my mums house after we wasn’t happy with the service we were receiving from another agent, it had been on sale with them for some time. Belong took over and had offers imm... See more

Rated 5 out of 5 stars

I recently sold my house with the help of Helen and James, and I couldn’t be more pleased with the service. From the very beginning, their communication was excellent. Clear, timely, and always keepin... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Belong provided excellent service and…

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a house can be a stressful time, but Belong ensured everything ran smoothly and we would not hesitate to use them again in the future.

29 May 2026
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Alison. It’s been lovely working for you.

Rated 5 out of 5 stars

Extremely helpful and professional from…

Extremely helpful and professional from our initial consultation to the handing over of the keys
We would recommend belong to anyone wanting to sell there home, they were in constant contact with updates and advice for us.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

This is the 3rd personal transaction…

This is the 3rd personal transaction with Belong.
This is not an Estate agent, this is a personal service, honest and professional to each and every client. I can’t recommend James, Helen and whole team high enough. Thank you once again.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

We’ve just completed on my new home

We’ve just completed on my new home, and I couldn’t be more grateful for the outstanding service we received from Belong. From our first interaction to the final handover, they were attentive, efficient, and incredibly easy to work with.

Communication was excellent throughout, we were always kept in the loop, and any queries we had were handled quickly and professionally. Their friendly approach and willingness to go the extra mile really helped take the stress out of the buying process.

It’s clear they take pride in what they do, and it made all the difference to our experience. I would highly recommend their services to anyone looking for a reliable and supportive estate agent. Thank you Helen and the team for helping make my move such a positive one!

Thanks again, Jamie :)

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, very supportive and extremely patient at all times. Approachable and made the selling process smooth and successful.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Local Estate Agents you can Trust

Very knowledgeable about the local market and set a realistic price to sell. Only potential buyers who were looking for a specific type of property were shown the house. We liked that Belong showed the potential buyers around, as it took the emotion out of it. Also, James, helped with some advice on our next purchase, with no skin in the game for Belong.
We know that estate agents are one of the least trusted professions, but we felt that Belong were fantastic throughout the process. The way in which other estate agents treated us as potential buyers paled in comparison.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic professional service.

Our experience with Belong was positive throughout the somewhat protracted sale process, they were always available for professional help and reassurance. I cannot recommend them highly enough.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Belong took over the sale of my mums…

Belong took over the sale of my mums house after we wasn’t happy with the service we were receiving from another agent, it had been on sale with them for some time. Belong took over and had offers immediately, they kept us updated and nothing was too much trouble would highly recommend

12 December 2025
Unprompted review
Rated 5 out of 5 stars

House Sale

The team at Belong supported the sale process from start to finish, especially Helen who was excellent.
Responded quickly to all enquiries and kept me regularly updated.
Would definitely recommend.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I sold my house with Belong!

I sold my house with Belong early December 2025 and choosing a local, independent agent was the best decision I made as local market knowledge, the selling process and communication were truly excellent! I had previously marketed my property with a national estate agent who was very inflexible and stagnant in their approach however, as soon as I appointed Belong, I had an unprecedented amount of interest and many viewings which were all undertaken by James and his team, 7 days per week and at all times of day - nothing was too much trouble for them. Communication from the office was amazing, I felt looked after and well advised. I felt as though the team in the office acted professionally and efficiently not only towards myself but also towards my buyer which aided a smooth, pleasant sale experience.
I have already recommended Belong to friends who have properties they wish to sell, in fact I could not recommend them highly enough.
5 star plus!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

The best service by Belong

From first meeting James up to the sale of our house we have been so impressed by the service of James and the team at Belong. Helen has been a star guiding us through and calming anxieties. Thanks also to Daniel for all his help with viewings. The team have been on the ball with prompt replies and chasing queries. They have remained friendly yet utterly professional throughout. We would not hesitate to recommend them. They set a gold standard.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Belong professional estate agents

The valuation of our property was very realistic, and the brochure produced for the sale was excellent.
Quick response to all queries and phone calls
Excellent support throughout the sale, arranging viewings, progress on prospective buyers and advising on legal matters etc.
I would highly recommend Belong as an estate agent

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Mr. and Mrs. Bullett.

Excellent. Superb team who work so well together. Easy to work with and always kept us well informed. A pleasure to work allow side them, We would certainly recommend them.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Belong estate agents 5 star services.

Belong estate agents in Honley have an amazing team that all work together well. A family business with a 5 star hands on service. I will 100% use Belong Estate agents again.
Thank you to James and Helen White for all your hard work in dealing with all the issues that cropped up with solicitors.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Estate Agency Excellence

Helen is fantastic at her job and a pleasure to deal with. She elevates the incredibly high standards to what an estate agent should be. I will miss our dealings. Thanks for all your help

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

My house sold within days of being on the market. Any queries I had were answered. Very professional service

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Belong Estate Agents and Letting…

Belong Estate Agents and Letting Agents”
23a Westgate
Honley
HD9 6AA

We have found “Belong” to be a very informative Estate Agent.
Before pricing our home, they researched sales demographics in the area and the result was that the price was pitched perfectly.
The skilful presentation of the property online was outstanding and gave us a positive outcome.
The communication throughout the sale process was excellent, along with their guidance.
We have no hesitation in recommending “Belong”.

28 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look