Where Bluebirds Fly Reviews 

119
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful packaging, the thoughtful presentation, and the wonderful ability to easily customize unique gifts for friends and family. Consumers also highlight the exceptionally fast delivery times and the excellent, affordable range of items available to make every present feel truly special. However, some people mentioned minor challenges, such as occasionally encountering technical problems when ordering online or experiencing unexpected delivery hiccups. Some reviewers were not happy with specific details, like an item missing from their package or hoping for a broader selection of book titles to choose from.

What people talk about most

Product

Users describe positive interactions with product, highlighting the ease of ordering and great customisation... See more

Delivery service

Clients share positive opinions on delivery service, noting that shipping is consistently prompt and arrives... See more

Order

Customers had positive experiences with order, highlighting that the process is consistently quick and easy... See more

Service

Reviewers highlight positive aspects of service and express great satisfaction with the reliable gift... See more

Value for money

Reviewers express high satisfaction and appreciation regarding the value for money. Consumers frequently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for a friend after an operation to cheer her up. She loved it. Said products were really good quality, particularly the wrist rollerball said smelt amazing! Was packaged beautifully too... See more

Rated 5 out of 5 stars

Where Bluebirds Fly is my favourite gift service for finding something really sweet for someone special; gifts that you can't find on the high street. It makes life so easy when you can trust a lovely... See more

Rated 5 out of 5 stars

My second purchase from this wonderful store! My friend was absolutely over the moon with her personalised box of treats. I love the customisation options and the ability to tailor the perfect gift. B... See more

Rated 5 out of 5 stars

Exactly as I customised, the order turned out so beautiful, clearly a lot of effort is out into each hamper to craft it precisely. The range of gifts to choose to go along with the book is exciting an... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

At Where Bluebirds Fly, we believe the most meaningful gifts are the ones made with love. That’s why we create bespoke gift boxes and personalised care packages designed entirely by you. Our curated gift hampers let you choose the perfect combination of thoughtful items to comfort, celebrate, or simply show someone you care. Whether you're sending a birthday gift, a care package, or a “thinking of you” surprise, every box is hand-packed with attention to detail and beautifully wrapped. We make it easy to send a heartfelt gift that feels personal, genuine, and full of meaning, just as if you’d put it together yourself. Thoughtful gifting. Beautifully delivered. www.wherebluebirdsfly.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(119)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely gift

Lovely gift. Was appreciated by the recipient. Would buy again. Thankyou

27 September 2025
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your lovely review!

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

So easy and beautiful

So easy! The packages are so beautifully done and a great value. Loved the fun add-ons and attention to detail! I was sending a gift to the U.K. from the U.S. and this was definitely the way to go!

24 September 2025
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Reply from Where Bluebirds Fly

Thank you so much for your lovely review! We’re glad you found the process easy and enjoyed the little extras.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Really fair prices

Really fair prices, and the person I sent it to loved it!

4 September 2025
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Reply from Where Bluebirds Fly

Hi Emma,
Thank you so much for taking the time to leave such a lovely review.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Great little gifts!

Great little gifts, delivered on time

10 September 2025
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Reply from Where Bluebirds Fly

Hi Leon,
Thank you so much for taking the time to leave such a lovely review.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Excellent Customer Service

I made an error with the address for a package and Laura very kindly tracked and fixed it with Royal Mail so it did get to my daughter and brightened her day! Thank you for the kind and helpful customer service!

23 August 2025
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Reply from Where Bluebirds Fly

Hi Jennifer,
Thank you so much for your lovely review! We’re glad we could help get your gift to your daughter and that it brightened her day.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Love this Company

A lovely unusual idea for Christmas/Birthday gifts. Excellent customer service as well when you have a query. Highly recommend

3 September 2025
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Reply from Where Bluebirds Fly

Hi Deanne,
Thank you so much for taking the time to leave such a lovely review.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Happy recipients

I've used Bluebirds on several occasions and the recipients have been very happy.

26 August 2025
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Reply from Where Bluebirds Fly

Thank you so much! We’re so glad your gifts have been well received and it’s always a pleasure helping you send them.

Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Beautiful

Wonderful service

17 August 2025
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Reply from Where Bluebirds Fly

Thank you so much for taking the time to leave such a lovely review.
Where Bluebirds Fly 💙

Rated 5 out of 5 stars

Gorgeous

Made a gorgeous little box for a dear friend - beautifully wrapped and gave her comfort during a very tough time

21 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Helen! We’re so pleased your gift could bring comfort to your friend during a tough time

Rated 5 out of 5 stars

Beautiful Care Package

I used Where Bluebirds Fly's package builder to create a little care package for someone special who was going through a tough time. The choices were brillant, and I found the most perfect keepsake! The package arrived exactly on a time and brought a smile to the person's face. Thank you for a great experience overall, I'll be using you again and again!

28 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Claire! We’re so pleased to hear your care package brought a smile during a tough time.

Rated 5 out of 5 stars

Beautifully packaged gift

Beautifully packaged gift, delivered on time. Will definitely be using them again.

25 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Sandra! We’re so pleased to hear that you were happy with the gift you sent.

Rated 5 out of 5 stars

Very impressed!

Easy to use, safe delivery and having already received a box from Where the Bluebirds Fly myself I was eager to send one to my friend. She also was very impressed. Well done .

17 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review! We’re so pleased to hear your friend was impressed, and that you enjoyed sending a box as much as you enjoyed receiving one.

Rated 5 out of 5 stars

Beautiful and thoughtful gifts

Thanks so much again for the care you put into my Grandmother's get well present. It honestly brightened her hospital stay and I'm so grateful for the thoughtful packaging and delivery. Amazing service, really recommend!

19 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Jenna! We’re so pleased to hear your gift brightened your Grandmother’s stay – it means a lot to us that you took the time to share.

Rated 5 out of 5 stars

Excellent idea

Excellent idea, brilliant website, fantastic service.......

15 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Louise! We’re so pleased to hear you enjoyed the website and service.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Easy to use website, liked the choices of gifts, packed and delivered in less than 48hrs which was amazing.

13 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Karen! We’re so pleased to hear you enjoyed building your gift box and that your gift arrived so quickly.

Rated 5 out of 5 stars

Great alternative to sending flowers.

Easy to use website, with fast delivery at a great price. There is a good choice of gifts with some lovely extra touches liked dried flowers or confetti to dress up the parcels . A great alternative to sending flowers.

10 July 2025
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Reply from Where Bluebirds Fly

Thank you so much for your review, Sara! We’re so pleased to hear you enjoyed the website and the little extra touches in your gift – it means a lot to us.

Rated 5 out of 5 stars

Easy website to put together a gift box…

Easy website to put together a gift box with gifts you can choose to9 suit the person you are gifting to

30 June 2025
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Reply from Where Bluebirds Fly

Thank you so much for taking the time to leave such a lovely review, Lynn. It’s so nice to hear that you enjoyed putting together a gift box and found it easy to choose the gifts. I hope they loved it!

Rated 5 out of 5 stars

Lots of lovely things to choose from

Lots of lovely things to choose from. It is packaged so nicely, that it really feels like a special treat for the receiver. I have sent two of these gifts now and each one has been so well received.

17 June 2025
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Hi Amy,
Thank you so much for taking the time to leave a review! I’m really glad to hear you were happy with the gifts and that both were so well received 💙
— Where Bluebirds Fly

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