Where Bluebirds Fly Reviews 

119
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful packaging, the thoughtful presentation, and the wonderful ability to easily customize unique gifts for friends and family. Consumers also highlight the exceptionally fast delivery times and the excellent, affordable range of items available to make every present feel truly special. However, some people mentioned minor challenges, such as occasionally encountering technical problems when ordering online or experiencing unexpected delivery hiccups. Some reviewers were not happy with specific details, like an item missing from their package or hoping for a broader selection of book titles to choose from.

What people talk about most

Product

Users describe positive interactions with product, highlighting the ease of ordering and great customisation... See more

Delivery service

Clients share positive opinions on delivery service, noting that shipping is consistently prompt and arrives... See more

Order

Customers had positive experiences with order, highlighting that the process is consistently quick and easy... See more

Service

Reviewers highlight positive aspects of service and express great satisfaction with the reliable gift... See more

Value for money

Reviewers express high satisfaction and appreciation regarding the value for money. Consumers frequently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for a friend after an operation to cheer her up. She loved it. Said products were really good quality, particularly the wrist rollerball said smelt amazing! Was packaged beautifully too... See more

Rated 5 out of 5 stars

Where Bluebirds Fly is my favourite gift service for finding something really sweet for someone special; gifts that you can't find on the high street. It makes life so easy when you can trust a lovely... See more

Rated 5 out of 5 stars

My second purchase from this wonderful store! My friend was absolutely over the moon with her personalised box of treats. I love the customisation options and the ability to tailor the perfect gift. B... See more

Rated 5 out of 5 stars

Exactly as I customised, the order turned out so beautiful, clearly a lot of effort is out into each hamper to craft it precisely. The range of gifts to choose to go along with the book is exciting an... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

At Where Bluebirds Fly, we believe the most meaningful gifts are the ones made with love. That’s why we create bespoke gift boxes and personalised care packages designed entirely by you. Our curated gift hampers let you choose the perfect combination of thoughtful items to comfort, celebrate, or simply show someone you care. Whether you're sending a birthday gift, a care package, or a “thinking of you” surprise, every box is hand-packed with attention to detail and beautifully wrapped. We make it easy to send a heartfelt gift that feels personal, genuine, and full of meaning, just as if you’d put it together yourself. Thoughtful gifting. Beautifully delivered. www.wherebluebirdsfly.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(119)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My second purchase from this wonderful…

My second purchase from this wonderful store! My friend was absolutely over the moon with her personalised box of treats. I love the customisation options and the ability to tailor the perfect gift. Beautiful packaging and presentation, and such a quick processing time and delivery. Incredibly easy to use website too, which made finding the perfect gift stress free. Thank you so much, I’m ever so glad I found your lovely business!

17 February 2026
Rated 5 out of 5 stars

Couldn't ask for anymore

Couldn't ask for anymore. Delivery was perfect timing and the products were amazing and well received by my partner.

11 February 2026
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for this wonderful review 😊
We’re absolutely delighted to hear that your gift arrived on time and your partner loved it. Thank you for choosing us and for taking the time to share your experience 💛

Rated 5 out of 5 stars

Fab gift hamper.

Really great service and prompt reply when I needed to amend the delivery address.

18 February 2026
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Reply from Where Bluebirds Fly

Thank you so much for your lovely review 😊
We’re really pleased we could help with updating the delivery address and that you were happy with the service. Thank you again for taking the time to leave a review 💛

Rated 5 out of 5 stars

Great wee alternative gift for someone…

Great wee alternative gift for someone in hospital where they can't have flowers

17 February 2026
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your lovely review 😊
We’re really glad you found it to be a great alternative gift, it means a lot to know it’s been helpful for situations where flowers aren’t suitable. Thank you again for taking the time to share your feedback 💛

Rated 5 out of 5 stars

The item was bought as a birthday gift.

The item was bought as a birthday gift.
The person really loved it.

7 February 2026
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Reply from Where Bluebirds Fly

Thank you so much for your lovely review! We’re so happy to hear that they loved their birthday gift 💙

Rated 5 out of 5 stars

Items i bought

Items i bought, prices, delivery was all excelent

9 February 2026
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your lovely review Sari! We’re so happy to hear that you were pleased with your gift box.

Rated 4 out of 5 stars

Just a little gesture

The end result I needed was achieved- thanks so much & my friend was so appreciative

31 January 2026
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Reply from Where Bluebirds Fly

Thank you so much for your kind words Sandra! We’re so happy to hear your friend loved the gift and that it turned out just as you hoped.

Rated 5 out of 5 stars

Delivered to the ward

Delivered to the ward! Fab!

27 January 2026
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Reply from Where Bluebirds Fly

Thank you so much for your lovely review Heather! We’re so pleased to hear your gift made it safely to the ward.

Rated 5 out of 5 stars

Happy Customer

After a little confusion on my part trying to navigate the website, I put together a book and gift box as a present. The gift was received and the recipient loved it.
I would recommend using Where Bluebirds Fly.

26 January 2026
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your lovely review Angela! We’re thrilled to hear the gift box and book were so well received, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent 1st order experience

Great choice of products, excellent communication and fast delivery.

I was really impressed with my first order and would definitely recommend them.

25 January 2026
Where Bluebirds Fly logo

Reply from Where Bluebirds Fly

Thank you so much for your wonderful review! We’re delighted you loved your gift box and that everything arrived quickly.

Rated 5 out of 5 stars

Exceptional Service!

Website is very easy to order from, products arrived very quickly and thoughtfully and beautifully packaged. The items i chose were all of good quality and well priced. i would definitely recommend and will purchase again for sure.

22 January 2026
Rated 5 out of 5 stars

What a wonderful idea

What a wonderful idea, The book lovers advent calender was a wonderful gift. I could get this for so many people. Looking forward to getting some next year

1 December 2025

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