I saw some phishing emails and called WHC, got connected with Nicolas who was a gentleman and quickly analyzed all of my domains (there are a lot) and found some issues which he fixed for me very quic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently migrated our website from another website hosting provider to WHC. The move could not have been more seamless! The support team at WHC is exceptionally responsive, and no question or conc... See more
Company replied
WHC is the best web hoster I've ever dealt with, and I've dealt with several. Servers are rarely if ever down in my memory. Support for technical issues is stellar: authoritative answers in a day or t... See more
Company replied
I have nothing but great things to say about WHC !!! From my first contact with Syrine in sales to Joseph in tech support who made migrating my websites smooth, quick and painless. It seems ev... See more
Company replied
Company details
Written by the company
A web host that's both local and reliable... AND runs on green energy? Yes, please! Based in Montreal's Little Italy, WHC is Canada’s friendliest web host, domain registrar, and domain name backorder platform. We're here to help Canadians succeed online since 2003. Oh, and did we mention you can count on bilingual tech support, available 24/7. Parce que oui, bien sur, on parle français! 😉 Hosting your website on servers right here in Canada is great for your local SEO and for the Canadian economy. It also means your web hosting provider understands the best practices (and many challenges) of running a small business in Canada. Plus, it just feels right, doesn’t it? Need a domain or web hosting for your online project? We're trusted by tens of thousands Canadians. Visit us at whc.ca
Contact info
7250 Clark Street #301, H2R 2Y3, Montreal, Canada
- 514-504-2113
- feedback@whc.ca
- whc.ca
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i am using whc.ca from last 2 years and…
i am using whc.ca from last 2 years and found all the tech support team very professional and a great empathizers. this time i want to give credit to "Ziad" he did a great job in saving my website and restored it after the cyber attack.
thank you ziad and Whc for your excellent service
18 July 2025
Unprompted review
Reply from Web Hosting Canada
Thank you for the kind words, Pawan! We're always here when you need us.
The support from WHC is great
The support from WHC is great. What a difference from the previous big name hosting service we previously used.
WHC support is friendly, responsive, knowledgeable, and takes the time to explain what they did to resolve our issues.
17 July 2025
Unprompted review
Reply from Web Hosting Canada
Thank you so much! We're so glad to hear the difference our support made. 🙌
Reply from Web Hosting Canada
We're always happy to help! Thanks for this 5-star review!
The support person Stephan was…
The support person Stephan was efficient and provided real technical support in short order. Excellent job!
My only criticism is that the information collected by the chatbot did seem to get forwarded to the support person.
15 July 2025
Unprompted review
Reply from Web Hosting Canada
Thanks for the kind words and great feedback! We're glad Stephan could provide quick and effective support. We'll also look into the chatbot handoff to ensure an even smoother experience next time.
I was able to update the info.
I was able to update the info.
Thanks for great support!
9 July 2025
Unprompted review
Reply from Web Hosting Canada
Awesome! Thanks for the review, Dario. We're happy the support helped! 😊
Had a great experience with support…
Had a great experience with support from Ziad. He answered all my questions with helpful screenshots and annotations. His responses were timely.
5 July 2025
Unprompted review
Reply from Web Hosting Canada
Thanks, Sam! We're so glad Ziad’s support and clear answers made the experience a great one.
My problem was resolved quickly.
6 July 2025
Unprompted review
Reply from Web Hosting Canada
Thanks for this positive review! We're glad we could resolve things quickly for you.
Bad Experience With Auctions
Tried placing an order for a .ca domain auction, order was incorrectly marked as fraud and did not go through, talked to customer support and didn't get anything resolved, auction closed (my bid would have been the highest), asked customer support and told me that the auction is closed and there's nothing they can do about it (even though they are still hosting their website on the domain I was looking at).
2 July 2025
Unprompted review
Reply from Web Hosting Canada
Hi Luka,
Thank you for taking the time to share your feedback. We're truly sorry that your experience didn’t meet your expectations.
A manager attempted to reach you by phone to discuss the matter directly, but unfortunately wasn’t able to get through.
When you placed your bid during the extended auction, it was already close to the closing time. In these time-sensitive situations, giving us a quick call can sometimes help speed up the account verification process. This step is in place to protect both our clients and the integrity of the auction process.
That said, if you’re still interested in acquiring the domain, there’s still an option: you can submit an offer to the current owner through our platform. Here’s how:
1. Visit whc.ca
2. Go to Domains > Domain Name Search
3. Enter the domain name
4. Click on Make an offer
We value your feedback and take it seriously; it helps us improve. If there's anything else we can do to help, feel free to reply to your ticket in the Client Area.
Thank you
Thank you, Nelly D.!
Your help in restoring my DNS and domain forwarding was prompt, professional, and greatly appreciated. Everything is now working perfectly thanks to your quick support!
1 June 2025
Unprompted review
Reply from Web Hosting Canada
Thanks so much, Ibrahim! We’re glad Nelly was able to help quickly and get everything running smoothly again. 🙌
Reply from Web Hosting Canada
Thank you so much for this 5-star review! 🙌
Top notch service!!
Top notch service!!! Seriously, I'm so proud they're Canadian!
24 June 2025
Unprompted review
Reply from Web Hosting Canada
Thanks so much for the 5-star review! Always ready to help fellow Canadians, 24/7! 🤙🏻
Very prompt and knowledgeable
I had problems with entering DNS values and they were very prompt in helping. They just asked for the values and I copy pasted them. They did it for me really quick. I didn't even have to make the copy paste perfect, they got it. You really feel supported.
21 June 2025
Unprompted review
Reply from Web Hosting Canada
Thanks so much, Catherine! We’re happy to know our team made things easy and stress-free for you. Don’t hesitate to reach out again if you ever need a hand.
The Support team was super fast and…
The Support team was super fast and very helpful, guiding me through all the steps of what I needed to do.
21 June 2025
Unprompted review
Reply from Web Hosting Canada
Thank you, Marie-Eve! So glad we could guide you through things quickly and clearly. We're here 24/7 whenever you need help! 🙌
WHC support and led by Nada is a simply…
WHC support and led by Nada is a simply 5 stars.
18 June 2025
Unprompted review
Reply from Web Hosting Canada
Thank you very much for taking the time to give us a five-star review!
WHC support team is always so helpful…
WHC support team is always so helpful and quick to respond!
16 June 2025
Unprompted review
Reply from Web Hosting Canada
Thank you for taking the time to write this review. We appreciate it. 😊
Selena was able to figure out the error…
Selena was able to figure out the error on my woocommerce right away. Problem solved by inserting a code in the function file.
15 June 2025
Unprompted review
Reply from Web Hosting Canada
We're always happy to help! Thanks for the review!
Yann was incredibly helpful and highly skilled
Yann was incredibly helpful and professional throughout the chat, who addressed my concerns clearly and efficiently, making the whole experience smooth and stress-free. I truly appreciate the 24/7 support and the friendly service. Keep up the great work, Web Hosting Canada!
4 June 2025
Unprompted review
Reply from Web Hosting Canada
Thanks a ton! It’s great to know the support hit the mark 💪
Reply from Web Hosting Canada
Thank you so much for this 5-star review, Jeff!
Support Service is Stellar
The Support Service was fast, meticulous, and courteous. Not only have all my questions been answered, but they have also resolved my issue. The operator (Medy N.) provided stellar support. If I could have given 6 stars, I would have done it. It exceeded my expectations.
2 June 2025
Unprompted review
Reply from Web Hosting Canada
Wow, thank you so much Sylvain! 🤩 We’re thrilled to hear that Medy exceeded your expectations. We’ll be sure to pass along your kind words!
Reply from Web Hosting Canada
Thank you for the great feedback, Kia! We’re here anytime you need us.
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