Unacceptable. Paid with PayPal, have transaction records with Invoice and Transaction ID. No confirmation ever came yet money taken out. Sent 4 messages to find out why not delivered and they want Con... See more
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I ordered two pairs of boots a month ago, they have taken my payment but I have received nothing. Have contacted them twice but still nothing. Not happy.!!!! Finally arrived today, nothing like adve... See more
NOT WHAT I TAUGHT. IT it took over a month to arrive to me, after sending 2 emails to them, plus the quilty sucks not like the pics shows it's very thin, li... See more
I ordered all my daughter's Christmas from Whatsmode.. The end of November, and never came!! I've done everything to contact then with no response!! They gave me a tracking number for my orders, but w... See more
Company details
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Discover a world of specially-made fashion attire created by influencers and inspired by you. Collections from apparel and accessories to beauty and lifestyle.
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$40.00 boots nothing like what's advertised
The boots I paid 40 bucks for are an obvious knock off from what's in the photo. The color and color patterns are not even close. They should be banned from selling in the U.S. as false advertisers. What you see on ads is not what you get and they charge a lot for these cheap knock offs . As if we cannot tell the difference between the photo on the ad and the product we receive. Don't go buy items based on the photos !
Awful quality
Similar story to everyone else on here, but I actually did receive my order (about 2 months later). The quality of the boots is horrible. I mean really, really horrible. Absolutely avoid this company at all cost.
Possible Scam
Ordered two pair of boots one month ago and contacted customer service for assistance. A reply was given saying they could not tell me when I would receive my order. I would absolutely never order from this company again. I will be calling my credit card and disputing this immediately.
If I could give a negative 5 stars i would
If I could give a negative 5 stars I would. I ordered boots mid November didn’t receive them until Jan 6th and they are the wrong size. I tried to return for correct size and they only do returns within 30 days of purchase. I didn’t even receive the item until 45 days after purchase. They have now stopped responding to me. I now have a size 5 boot. I wear size 8.
Scam
I ordered on 1/6/19. I received an email stating that they received my order & payment.
I have emailed & messaged several times. Each time it takes 2-3 days to get a a response with my tracking number. Haha! Has never been shipped & they give you the run around. Just another SCAM!
Do not order from this company.
This company steals people money
I ordered from this company on 1/1/19. And never received my order. I have sent several emails regarding this issue and I still haven't heard anything back. I would advice people not to use this company, they just take your money without sending the merchandise. I repeat DO NOT USE THIS COMPANY, YOU WILL NOT RECEIVE YOUR MONEY OR THE PRODUCT YOU ORDERED!
BUYERS BEWARE!!
BUYERS BEWARE!!! I ordered boots two months ago!! Really should of checked reviews! Have not received them and no one will answer my emails!! So disappointed!
THIS IS A COMPLETE SCAM!
THIS IS A COMPLETE SCAM!! DO NOT ORDER FROM THIS COMPANY!! I am currently disputing my order. I could give more info on them but everyone else has already said it. And it's all true! Complete crap! If they were closer to me I would go directly to their place of business! But they hide like little cowards in China! If they are reading this I want to let them know that their asses are going down!
Horrible customer service
Horrible customer service! If you have to return anything you have to ship it to China on your dime, not to mention you have to email pictures of the merchandise and do it all in 10 days! I doubt the return would arrive in China within the grace period so I bet they keep the clothes resell them and never process a refund. What an absolute rip off!
Terrible Customer Service
Products are not true to size and are of low quality. To get a refund, products must be mailed back to China, which is expensive. Then the address on their website for returns did not work and the products were sent back to me and I received no refund. They take days, and once over a week to respond to emails sent to the customer service.
It's a good price performance
Trustworthy
My experience with Whatsmode was overall very positive! They have cute clothes for reasonable prices, good quality and you get what you pay for.
I am currently in a dispute under…
I am currently in a dispute under paypal to get my refund. The product that was shipped is not as described. It is advertised as a "telescope" but does not zoom or even bring the object closer to you. It only has a focus feature. I suggest disputing through paypal if you also received an inferior product. Hopefully you used paypal to purchase.
Still waiting on my tracking number-2 weeks later
I ordered a pair of boots on December 30th and was not receiving any updates (as a paid for express shipping). I have sent FIVE emails and have not received any responses. On December 6th they sent me an email saying how much I must love my boots and encouraged me to buy more. I sent another email asking if they were kidding as my items never arrived. Do not order from this company. It’s a complete scam.
Absolutely horrible
Absolutely horrible, it took forever to get to me and when it did it was torn in the armpit area and the small and the Large were the same size , they would only give me credit to order something else refused to give me my money back for this garbage...
Total ripe off
Total ripe off, one sock bigger than the other.... this company should be stopped...
Bait and Switch scam
Bait and Switch scam. They picture nice sweater etc. and you receive a crappy straw material, barely sewn together rag, They should be taken off the internet. They are Chinese scam artist ripping off people, DO NOT BUY FROM THIS WEBSITEM!!
I agree with everyone else
I agree with everyone else. If there was a 0 star I would put it. Placed an order on December 12 and after numerous times of trying to contact them I get an email back about the tracking. I work for the postal service and track the package. Well the number they gave me was delivered to an address in Tn. I live in Ms. So therefore I recommend not ordering from them. Customer service sucks. And they took my money and cant in touch with nobody. Never will I order from them. I have contacted the BBB regarding them also.
Overall bad
Horrible customer service, the prouduct was crap! It came in a bag so boots were disformed!! Also took over a month to get here. Contacted cs and they gave me the run around, and a tracking number to look up on a website that was in Chinese. Never ever will buy from them again.
Terrible quality
Terrible quality! I ordered 2 pairs of boots. Very poorly made, I can't even get the ankle boots on because there should be a zipper. It took 2 months to come and I am very dissatisfied. For the cost I paid, this should have been better!
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