wetracked.io Reviews 984

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Really impressed with the team at We Tracked. I’ve worked with a lot of platforms over the years, and this is one of the few companies that genuinely seems to care about its customers. They wen... See more

Rated 5 out of 5 stars

Wetracked has been a solid upgrade for my tracking setup. Setup was quick, attribution feels accurate, and it’s been reliable even on busy days. A few small UX improvements would make it perfect, but... See more

Rated 5 out of 5 stars

EXCELENT APP for better tracking and INCREDIBLE SUPPORT from MARVIN, he helped me set up everything extremely fast!

Rated 5 out of 5 stars

WeTracked has been exceptional to use, Facebook used to only track around 60% of my conversions, but it now tracks 98%. This is great not only for decision making, but I'm confident that in turn; the... See more

Company details

  1. Software Company

Written by the company

Optimizing ads and tracking data from Shopify events for accurate reports on Facebook, Google, Pinterest, X, Snapchat, and TikTok. Your customers purchased, we tracked.


Contact info

4.9

Excellent

TrustScore 5 out of 5

984 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Only Use WeTracked from now on

Me and my team always use wetracked now for all of our stores, as they're easy to set up, the tracking is accurate and the customer support literally is available 24/7.

Thanks WeTracked. You make Tracking easy for us!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and great support

I'm very satisfied with my experience with wetracked.io. What truly stood out was their exceptional customer support. The team was very professional and responded to my questions quickly and effectively. They helped me with my issue in a very clear way, which saved me a lot of time. The service itself is reliable and easy to use. I would definitely recommend it to others.

14 September 2025
Rated 5 out of 5 stars

My experience was great because the…

My experience was great because the platform delivers exactly what it promises: accurate, real-time tracking and clear reporting. The interface is intuitive, so setting up campaigns and reading data is simple even for a busy schedule. What impressed me most is the reliability of the numbers—no guessing, no delays—which allows me to make quick, confident decisions and save both time and ad budget. The support team is also responsive and helpful whenever a question comes up, which makes the whole process smooth from start to finish.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

I used wetracked for a few months and…

I used wetracked for a few months and uninstalled the app 7 weeks ago. They still try to take payment. Despite not providing me with service and cancelling. There is no way on earth these reviews are accurate.

14 September 2025
Unprompted review
wetracked.io logo

Reply from wetracked.io

Hi David,

We’re incredibly sorry to hear about this experience, and we sincerely appreciate you taking the time to share it, even though we clearly missed the mark.

First and foremost, if you’ve uninstalled the app and are still seeing charges, that’s absolutely not okay. We take billing concerns extremely seriously, and we’re committed to correcting this immediately.

We’ve checked our support logs and, unfortunately, haven’t seen any recent messages or tickets from your account, otherwise we would’ve acted on this right away. That said, we’re reaching out now to get this resolved, and you can also contact us directly via Live Chat or contact@wetracked.io so we can prioritize this for you without delay.

To clarify, all cancellations must be finalized through the Billing section inside the app, uninstalling the app alone doesn’t automatically stop billing. That said, we completely understand how confusing this can be, and we absolutely don’t want you to pay for a service you’re no longer using.

We’ll make sure you receive a proper cancellation confirmation and, of course, we’ll review and correct any incorrect invoices or charges that may have been applied.

Again, we’re truly sorry for the frustration this has caused and will do everything we can to make it right.

With sincere apologies,
The wetracked.io Team

Rated 5 out of 5 stars

I have used wetracked for a couple of months

I have used wetracked for a couple of months before switching to another platform. The data on wetracked has always been the most accurate for me, and the pricing made it really easy for a startup brand like my own to start out and start growing.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

WeTracked has been a game-changer for me! The platform is intuitive and easy to navigate, which made the setup process effortless. The tracking is consistently accurate and dependable, giving me insights I can confidently use to make better decisions. On top of that, their customer support team is outstanding – fast, approachable, and always ready to help. I couldn’t be happier with my experience and strongly recommend WeTracked to anyone in need of a reliable solution.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SUPPORT

I love how fast the support is. The tracking is super accurate and the support is even better. I get a response and a fix within minutes. I reccommend it!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

amazing tracking for my website

I’ve had a fantastic experience with WeTracked! The platform is super intuitive and easy to use, which made getting started very smooth. What I really appreciate is how reliable and accurate the tracking is – it saves me a lot of time and gives me clear insights that I can actually act on. The customer support is also excellent: quick, friendly, and always helpful whenever I have a question. Overall, WeTracked has exceeded my expectations and I would highly recommend it to anyone looking for a professional and trustworthy solution.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Seeing higher ROAS on all accounts

We are a using Wetracked.io for our client accounts and so far we have seen an increase in reported conversions and ROAS on all of the accounts! Customer support is also very supportive and quick to respond. Overall great experience

26 August 2025
Unprompted review

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