Wern Wood Timber Merchants Reviews 149

Reply from Wern Wood Timber Merchants

Apr 2, 2026

Thanks for your review, Jacky — really appreciate it.

Glad the team were helpful over the phone and that ordering online was straightforward in the end. Good to hear delivery was quick as well, and that the driver took the time to get everything where you needed it.

Thanks again for your order — we look forward to helping again.

Reply from Wern Wood Timber Merchants

Apr 1, 2026

Thanks for your review, David — really appreciate it.

Great to hear the delivery was quick and the driver helped get everything sorted when it arrived.

Thanks again for your order.

Reply from Wern Wood Timber Merchants

Apr 1, 2026

Thanks for your review, Douglas — really appreciate it.

Glad everything went smoothly, from the call through to delivery, and that the team were helpful when you needed them.

Thanks again for your order.

Reply from Wern Wood Timber Merchants

Apr 1, 2026

Thanks for your review, Craig — really appreciate it.

Glad you’re happy with the pricing and communication — that’s what we aim for.

Thanks again for your order — we look forward to helping again.

Reply from Wern Wood Timber Merchants

Mar 31, 2026

Thanks for your review, Glen — really appreciate it.

Great to hear you’re happy with the quality and pricing — and even better that you wouldn’t go anywhere else, that means a lot.

Thanks again for the support

Reply from Wern Wood Timber Merchants

Updated Mar 24, 2026

Hi Marv,

We take feedback seriously, but we’ve not been able to match this review to any order in our system.

We also can’t find any record under the name provided, and the account appears to be based outside our trading area, which makes it difficult to link this to a genuine order.

If this does relate to a legitimate purchase, please contact us with your order details so we can investigate properly and resolve any issues.

— Wern-Wood Team

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, Jason — we really appreciate it.

Great to hear everything was ready quickly and collection went smoothly. We aim to keep things simple and efficient so you can get what you need without any hassle.

And we’re glad you noticed the pricing — we work hard to stay competitive against other local timber merchants.

Thanks again for your order, and we hope to see you again soon.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, John — we really appreciate it.

Great to hear the delivery arrived on time and that the driver was able to help get everything where you needed it. We know that makes a big difference on the day.

Thanks again for your order, and we hope to help again soon.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review — we really appreciate it.

Great to hear you’ve used us both in-store and for delivery and had a good experience both times. That consistency is exactly what we aim for.

Thanks again for your support, and we look forward to helping you again soon.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, Stephen — we really appreciate it.

Great to hear you found the website easy to use and our pricing competitive. We’re also pleased the delivery and communication hit the mark — that’s exactly what we aim for.

Thanks again for your order, and we hope to help again soon.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, John-Luke — really appreciate it.

Good to hear the boys in the yard looked after you and you’re happy with the timber and pricing. Even better knowing you’ve come back to us for your renovation work — that says it all.

Thanks again for the support, we’ll be here when you need us next.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, Kevin — really appreciate it.

Glad everything went smoothly and the delivery was quick — that’s exactly what we aim for.

Thanks again for your order, and we’ll be here when you need us next.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, Kamran — really appreciate it.

Great to hear you’re happy with the pricing and service — that’s exactly what we aim for.

Thanks again for your order, and we’ll be here when you need us next.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, Thomas — really appreciate it.

Glad you’re happy with the service and pricing — we work hard to stay competitive.

Thanks again for your order, we’ll be here when you need us next.

Reply from Wern Wood Timber Merchants

Mar 24, 2026

Thanks for your review, Pierce — really appreciate it.

Good to hear the team were helpful and everything went smoothly — that’s what we aim for.

Thanks again for your order, we’ll be here when you need us next.