Nottage Timber Merchants & Joinery (Nottage Joinery Ltd) Reviews 117

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

usually good stock , competitive pricing, helpful. 1 star off as the website is not up to standards, shows stock so drove there to collect and no stock had to return next day.

Company replied

Rated 5 out of 5 stars

Great company with great quality products at good prices. They do nationwide delivery too which is useful for items that are more unusual sizes that you can't get locally. Will definitely use them a... See more

Rated 5 out of 5 stars

Found what I wanted easily enough on the website and was able to add request for specific cut to length. Contacted the supplier via email to ask about best practice use of the product (softwood... See more

Rated 5 out of 5 stars

They had what I want at a great price. Local delivery is free when you spend over £100, which is easy nowadays. The delivery person is very accommodating. I also know that, having visited the yard,... See more

Company details

  1. Lumber Store

Written by the company

Originally established to cater to local joineries, our timber yard has flourished into a comprehensive resource for builders, local authorities, and DIY enthusiasts across South Wales. With a rich legacy spanning over four decades, Nottage Timber Merchants prides itself on a diverse stock and dependable service, bolstered by a fleet of delivery vehicles ensuring prompt supply. In response to evolving needs, we've embraced the digital age, bringing our extensive range of products and services directly to your fingertips. Our newly launched website offers seamless access to our offerings, making procurement easier than ever before. Renowned for our bespoke solutions, Nottage Timber Merchants boasts a state-of-the-art machining shop and a seasoned team of craftsmen, each possessing a wealth of experience in advanced timber machining. From custom fittings to intricate designs, there's little we can't bring to life. Whether you're embarking on a large-scale construction project or a weekend DIY endeavor, trust Nottage Timber Merchants to provide the quality materials and expertise you need to bring your vision to fruition. Explore our online catalog today and discover why we're the trusted choice for timber solutions in South Wales and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

usually good stock

usually good stock , competitive pricing, helpful.
1 star off as the website is not up to standards, shows stock so drove there to collect and no stock had to return next day.

8 July 2025
Nottage Timber Merchants & Joinery (Nottage Joinery Ltd) logo

Reply from Nottage Timber Merchants & Joinery (Nottage Joinery Ltd)

Thanks for the review. We were aware that the website stock was not always up to date, which caused many problems for us. We have now fixed this issue with a brand new website that is linked directly to our internal stock system.

Rated 5 out of 5 stars

Excellent service…

Easy to order online where you can see exactly what they have in stock. Delivery was free, and the 2 guys who delivered the wood were first class, really helpful and friendly. I would definitely use this company again.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

I love this place

They had what I want at a great price. Local delivery is free when you spend over £100, which is easy nowadays. The delivery person is very accommodating.
I also know that, having visited the yard, they are very helpful, friendly and knowledgeable.
Thanks guys!

22 May 2025
Rated 2 out of 5 stars

Not great experience about the services

I ordered 16 sleepers for my project with a cutting list. In their website, it said they usually can deliver with 2-3 working days in my area. However, I waited for a week and still no one contacting me. I tried to call them and finally they picked up my order and started to process. The sleepers were delivered on the 10th day at last. On the other hand, they promised to do the cuts for me but they didn't and I just received the original sleepers. I have requested quite amounts of cuts (14 cuts in total) and fully understand if it is outside their service capabilities. But it is not great that they said yes for all at the beginning but not happening at last without any notice. This is all my review and let the others aware of this. I wish they can improve their services in the future.

19 May 2025
Rated 5 out of 5 stars

Great service, very pleased with the product

Found what I wanted easily enough on the website and was able to add request for specific cut to length.

Contacted the supplier via email to ask about best practice use of the product (softwood sleepers) and they responded promptly with great advise.

Product was delivered within a few days with offcuts included.

18 May 2025
Rated 4 out of 5 stars

Great to discover window frame kits

It was great to discover window frame kits exist. Not so great as an amateur buyer to receive no instructions on how to use the clever plastic joining pieces. After the first frame I realised the plastic pieces provided were longer than the thickness of the frame so split the wood. Obvious but I wasn’t thinking it through. Luckily they cut very easily.

22 April 2025

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