Wellworking Reviews 2,847

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the efficient and reliable delivery service, often noting the helpfulness and professionalism of the delivery staff. People are particularly satisfied with the ease of ordering and the overall positive interaction with the company. However, some customers experienced issues with delivery, such as items being left outside or incorrect products being sent. A few people also reported receiving faulty items or products that did not meet their expectations, despite the company's efforts to resolve these issues.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the quality,... See more

Service

Consumers find service to be positive, highlighting excellent communication from start to finish, especially... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price. Customers are delighted with the competitive and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more

Company replied

Rated 5 out of 5 stars

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more

Company replied

Rated 5 out of 5 stars

Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more

Company replied

Rated 5 out of 5 stars

Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store
  4. Office Equipment Supplier
  5. Office Supply Store
  6. Office Supply Wholesaler

Written by the company

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A brilliant retailer

A brilliant retailer - excellent communication, competitively priced quality products and prompt delivery.

11 November 2025
Wellworking logo

Reply from Wellworking

Thank you very much for such kind words about Wellworking. We're really pleased that you found us competitively priced and that everything went smoothly with your order. Thank you for the five star rating.

Rated 5 out of 5 stars

Superb Support and Repair Experience

5-Star Review for Adrian & Wellworking

Wellworking were brilliant from start to finish. They responded to my issue by email very quickly and handled everything under the 12-year warranty completely hassle-free.

Adrian, the engineer who came out, was fantastic — extremely friendly, polite, and efficient. He fixed the chair with minimal fuss and took the time to explain the maintenance and operation to me, which I really appreciated. A genuinely decent guy and a credit to the company.

Exceptional service all round. Highly recommended!

13 November 2025
Unprompted review
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Reply from Wellworking

Thank you very much for the recommendation and your kind words about Adrian. We're really pleased we were able to help get you sorted and really apreciate you taking the time to share about your postive experience with Wellworking. Thank you for the five star rating too.

Rated 5 out of 5 stars

Monitor stand

Contacted staff via email with a couple of questions and they were very prompt at getting back to me. I change the delivery date as we were going to be away, and was kept in the picture all the time.
Actual product is really good too!

10 November 2025
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Reply from Wellworking

That's great to hear! We're really pleased everything went smoothly with your order from Wellworking. Thank you for your kind review and five star rating.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The ordering process was straightforward, and my home office chair arrived exactly when promised—fast and on schedule. Couldn't be happier. 5 stars all around!

18 August 2025
Unprompted review
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Reply from Wellworking

We're really pleased you are happy with your experience ordering from Wellworking. Thank you for the taking the time to write such a positive review and for rating us five stars.

Rated 5 out of 5 stars

Excellent

Chairs are really good quality, good communication prior to delivery. And a fellow B-Corp company too.

28 October 2025
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Reply from Wellworking

Thanks for taking the time to leave a review for Wellworking. We're glad you're pleased with your chair. We also really appreciate the five star rating.

Rated 5 out of 5 stars

My new go-to

Excellent service and an excellent price too. I'll happily be ordering from them next time I'm looking for any office furniture.

4 November 2025
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Reply from Wellworking

That is fantastic to hear! We're really pleased everything went positively with your order, that you found us competitively priced, and that you'd buy from Wellworking again. Thanks for the five star rating and kind words.

Rated 5 out of 5 stars

Fast delivery

The office chair arrived quickly and was very well packaged, ensuring everything was in perfect condition. The price was excellent for the quality, making it a great value purchase.

27 October 2025
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Reply from Wellworking

That's great to hear! We're pleased you found us competitively priced and that your order arrived safely. Thank you for writing a review for Wellworking and for rating us five stars.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Good price.

31 October 2025
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Reply from Wellworking

We're pleased you found us competitively priced and that everything went smoothly with your order. Thank you for writing a review and for rating us five stars.

Rated 5 out of 5 stars

Very highly rated

Very competitive prices and very quick delivery with their own logistics team.
Have used Wellworking several times over the years.
Their customer service is very good, any issues have been resolved very quickly.
Very highly rated.

30 October 2025
Unprompted review
Wellworking logo

Reply from Wellworking

We're really pleased to hear you had another positive experience with Wellworking and that you found us competitively priced. Thank you very much for the kind words and the five star rating.

Rated 5 out of 5 stars

Great price and service

I have ordered HermanMiller chair. The price was great. Delivery service was excellent. I am very happy with the chair and the shop.

20 October 2025
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Reply from Wellworking

We're really pleased you like your Herman Miller chair and that everything went smoothly with your order. Thank you for taking the time to write a review and for rating us five stars.

Rated 5 out of 5 stars

Flawless experience!

I purchased an Aeron from Wellworking and the experience was faultless from start to finish - the chair was reasonably priced, communication was frequent, and delivery was prompt and hassle-free.

Thank you very much indeed to the Wellworking team - I greatly appreciate it!

23 October 2025
Wellworking logo

Reply from Wellworking

You are very welcome! We're really pleased everything went smoothly with your order and that you found us competitively priced. Thank you for sharing a review and for rating us five stars.

Rated 5 out of 5 stars

SIx stars from me!

Prompt delivery accommodating to my availability. Extremely helpful when I needed advice regarding the purchase: a phone number that connected to a real person - that doesn't always happen these days! And a video call to provide the assistance I needed.

23 October 2025
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Reply from Wellworking

Thank you very much for the five (+1) star rating! We're really pleased you had a positive experience ordering from Wellworking and really appreciate you taking the time to share about your experience.

Rated 5 out of 5 stars

Efficient and helpful

No-nonsense order processing and product delivered exactly when expected.

20 October 2025
Wellworking logo

Reply from Wellworking

We're glad to hear it! Thanks for taking the time to review the Wellworking service and for rating us five stars.

Rated 5 out of 5 stars

Good all-round experience

Easy to order, all specifications clarly listed.

Delivery was quick and on time.

Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking and was offered an immediate replacement.

New item delivered, faulty item collected within 48 hours.

10 October 2025
Wellworking logo

Reply from Wellworking

We were really happy to help you and are glad everything is resolved. Thank you for taking the time to write a positive review for Wellworking and for rating us five stars.

Rated 5 out of 5 stars

Great experience

Easy to order on line, quick and reliable delivery, able to use right away since it came assembled and incredibly friendly and helpful delivery person. Beginning to end a five star experience!

16 October 2025
Wellworking logo

Reply from Wellworking

We really appreciate your kind words and your five star rating. Thanks for taking the time to write about the Wellworking service.

Rated 5 out of 5 stars

I was impressed in which Wellworking…

I was impressed in which Wellworking turned around my order. Also appreciated being told when to expect the delivery. All round, very pleased.

14 October 2025
Wellworking logo

Reply from Wellworking

That's great to hear, we're glad you're a happy customer. Thanks for writing a review and for rating us five stars.

Rated 5 out of 5 stars

Clear communication

Clear communication, great price and fast delivery

14 October 2025
Wellworking logo

Reply from Wellworking

We're really pleased you found us competitively priced and that everything went smoothly with your order. Thanks for the review and for rating us five stars.

Rated 5 out of 5 stars

Amazing quick efficient

Quick order, delivery and chair ready to be used delivered at my door!

6 October 2025
Wellworking logo

Reply from Wellworking

Thank you very much for the five star rating for Wellworking and your kind words about our service.

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