Wellworking Reviews 2,847

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the efficient and reliable delivery service, often noting the helpfulness and professionalism of the delivery staff. People are particularly satisfied with the ease of ordering and the overall positive interaction with the company. However, some customers experienced issues with delivery, such as items being left outside or incorrect products being sent. A few people also reported receiving faulty items or products that did not meet their expectations, despite the company's efforts to resolve these issues.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the quality,... See more

Service

Consumers find service to be positive, highlighting excellent communication from start to finish, especially... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price. Customers are delighted with the competitive and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more

Company replied

Rated 5 out of 5 stars

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more

Company replied

Rated 5 out of 5 stars

Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more

Company replied

Rated 5 out of 5 stars

Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store
  4. Office Equipment Supplier
  5. Office Supply Store
  6. Office Supply Wholesaler

Written by the company

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivered on time as expected

Delivered on time as expected. Unfortunately, the wired version of the ergonomic mouse was delivered instead of the wireless version. Wellworking did immediately agree to send the correct mouse and pickup the incorrect mouse. However, this relied on their Logistics to deliver & collect which limited the day to Fridays; using a delivery company to deliver/collect would have provided more flexibility.

26 January 2026
Wellworking logo

Reply from Wellworking

Thank you for writing a review for Wellworking. We're sorry again that an incorrect product was delivered but are pleased this was remedied for you. We like to maintain a personal service and use our own delivery team but will take your valid feedback on board. Thanks for purchasing from Wellworking.

Rated 5 out of 5 stars

Excellent Service

Excellent comms from the start in ref delivery etc. Arrived when stated and packaging taken away once the chairs were unpacked and checked. Great chairs and great service. Thanks

16 January 2026
Wellworking logo

Reply from Wellworking

You are very welcome! Thank you for the kind comments about Wellworking and for rating us five stars. We are pleased you had a positive experience ordering from us.

Rated 5 out of 5 stars

Good customer service

Good customer service, fast delivery.

8 January 2026
Wellworking logo

Reply from Wellworking

That's great to hear! Thank you for writing a review about Wellworking and for rating us five stars.

Rated 5 out of 5 stars

A perfect Customer Experience.

A perfect Customer Experience.
Discount offered - Good Price.
Dispatched quickly and excellent delivery.

Highly Recommended.

12 January 2026
Unprompted review
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation and five star rating for Wellworking. We're really pleased you felt we offered a good price and that everything went smoothly with your order.

Rated 5 out of 5 stars

Excellent service and chair

Excellent service and chair - thank you

6 January 2026
Wellworking logo

Reply from Wellworking

You are very welcome! Thank you for taking the time to write a review for Wellworking and for rating us five stars.

Rated 5 out of 5 stars

Amazing Delivery Service

Amazing Company. The fact they can even give an hour slot for the delivery while coming from Scotland to Yorkshire is really something. Great customer service as well.

6 January 2026
Unprompted review
Wellworking logo

Reply from Wellworking

Thank you very much for such kind comments about Wellworking. We really appreciate you taking the time to write a review and for rating us five stars. We're glad everything went smoothly with your delivery.

Rated 5 out of 5 stars

Delivery on time and with a friendly…

Delivery on time and with a friendly and professional driver / delivery person - Derek was great. The chair is perfect.

6 January 2026
Wellworking logo

Reply from Wellworking

We're really pleased everything went well with your delivery. Thank you for taking the time to write a review and for rating Wellworking five stars.

Rated 5 out of 5 stars

Personal service

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the sales staff had already brought out several chairs meeting my requirements for me to try. They were knowledgeable and able to help me compare chairs as well as show me the many adjustments that could be made. The chair I bought precisely matches what I wanted, which is important as I work from home and often sit in then chair for long periods. I couldn’t be more pleased with my choice!

2 January 2026
Wellworking logo

Reply from Wellworking

We were really happy to help you find the perfect chair for you as it's important to us to make sure our customers are comfortable. We're glad you've found a chair that is working well for you. Thank you for taking the time to write such a positive review and for rating us five stars.

Rated 5 out of 5 stars

Excellent customer service - good price, speedy delivery,

Very speedy delivery, direct from company (not a courier): impressive seeing it was just days before Xmas. Chair arrived unpacked and ready to go, with a very helpful overview of features provided by Philip.

24 December 2025
Wellworking logo

Reply from Wellworking

We're really pleased to hear that everything went smoothly with your Wellworking order and delivery. Thank you for taking the time to write a review and for rating us five stars.

Rated 5 out of 5 stars

Great & efficient service!

Really pleased with my new chair so far, great service!

17 December 2025
Wellworking logo

Reply from Wellworking

That's great to hear! Thank you very much for taking the time to write a review and for rating Wellworking five stars.

Rated 5 out of 5 stars

Excellent Herman Miller standing desk

Excellent Herman Miller standing desk, efficiently assembled by one of the WellWorking team on site. Highly recommend desk and service.

18 December 2025
Unprompted review
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation and the five star rating for Wellworking. We're really pleased everything went smoothly with the delivery of your desk and really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended.

12 December 2025
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation and the five star rating for Wellworking. We're pleased you had a positive experience ordering from us.

Rated 2 out of 5 stars

Delivery service is bad

The website is easy enough and prices are competitive . However delivery service is suboptimal. The chair was just left outside our front door covered in plastic. Previously ordered direct from Herman miller and they came inside and set up the chair. These guys didn’t. Quite disappointing considering it was a 1300 pounds chair

10 December 2025
Wellworking logo

Reply from Wellworking

Thank you for your feedback. We’ve checked the delivery notes on your order, which asked for the item to be left with your building’s concierge, and this is why the chair wasn’t installed inside your property on this occasion.
We’re sorry for any confusion or disappointment this may have caused, and we apologise if the communication wasn’t as clear as it should have been. Please do let us know if there’s anything we can do to support you further — we’d be very happy to help.

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Quick delivery with fantastic and accurate tracking details. Arrived exactly as schedules

8 December 2025
Wellworking logo

Reply from Wellworking

We're really pleased you liked your Wellworking products and that delivery was smooth. Thank you for rating us five stars.

Rated 5 out of 5 stars

Great service with excellent…

Great service with excellent communication and fast delivery - highly recommended

8 December 2025
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation and for rating Wellworking five stars. We're pleased everything went smoothly with your order.

Rated 5 out of 5 stars

Excellent product and prompt delivery

Excellent product and prompt delivery, I am very happy about my experience and will use Wellworking again.

27 November 2025
Wellworking logo

Reply from Wellworking

That's great to hear that you'd use Wellworking again. Thanks for the five star review and for your kind comments.

Rated 5 out of 5 stars

Great Company

Excellent communication, fast service, well organised, excellent delivery. Could not have done better

3 December 2025
Wellworking logo

Reply from Wellworking

We're pleased you had a really positive experience ordering from Wellworking. Thank you for taking the time to leave a review and for rating us five stars.

Rated 5 out of 5 stars

Great price

Great price, excellent communication, delivery excellent.
Highly recommended.

1 December 2025
Wellworking logo

Reply from Wellworking

We're really pleased you found us competitively priced and that everything went well with your delivery. Thank you for taking the time to write a review and rate Wellworking five stars.

Rated 5 out of 5 stars

The laptop stand I bought is well built

The laptop stand I bought is well built and sturdy, providing stable base for my laptop, and it feels really comfortable to use. I particularly like that it is compatible with my laptops of different size, which means it's a truly universal stand. The whole purchasing process was straightforward and I had my new laptop stand in no time. Overall, I'm very happy with my purchase

28 November 2025
Unprompted review
Wellworking logo

Reply from Wellworking

We're really pleased your laptop stand is everything you hoped for and that all went smoothly with your order. Thank you for taking the time to write a review for Wellworking and for rating us five stars.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look