Only been using it for a couple of days but based purely on taste alone, it's a definite 5* from me. I've only had it in coffee so far but absolutely no noticeable taste or aftertaste, mixes and disso... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a subscriber to Wellgard for some years and value their excellent products. Here’s the best part: for users of a certain age (ie “seniors”), who, maybe like me, get themselves in a techie... See more
Company replied
Deliver was quick and I love the collegen products I buy here. Was really happy to see there was a free gift of magnesium when buying 3 tubs. This didn’t turn up in my package but I messaged customer... See more
Company replied
Wasn’t sure at first as I have only been using it for two weeks, but have noticed improvements to my nails, less aches and pains, and seem to have more energy! Can only put it down to wellgard collage... See more
Company replied
Company details
Written by the company
In 2016, we set out to create a radical brand of supplements. For too long, the supplements industry had been defined by exaggerated promises and ridiculously high markups. After gathering a team of health and nutrition experts from UK, Europe and further afield, we set out together to challenge the industry. From day one, we knew we had to take on an autonomous approach. Working from the ground up, we built an online-only, direct to customer model, which allows us to offer clinically proven supplements at accessible prices. Staying true to our philosophy of "Clinically Proven Formulas. Maximum Results." has been a recipe for success. Today 100,000+ customers trust our products because they know what our products can do for them.
Contact info
Bayagan Group Ltd, Unit 5B, Brighton Trade Park Crowhurst Road, BN1 8AQ, Brighton, United Kingdom
- 01273604035
- support@wellgard.co.uk
- wellgard.co.uk
Wellgard. Feel Better. Live Better.
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Energy Recharge
I have only been taking the capsules for 4 days, however the experience to date has been great. I have noticed my energy levels being replenished. Usually once I hit a slumber I’m all over the place. So far so good. 👍
10 August 2026
Reply from Wellgard
Hello Shahid,
Thank you so much for your lovely feedback! It’s great to hear that you’ve already noticed a difference in your energy levels and that you’re feeling more refreshed. We’re delighted you’re enjoying the capsules so far and really appreciate your 5-star review.
Many thanks,
Wellgard 💛
I’ve tried other collagen
I’ve tried other collagen, this seems the best. The powder is really smooth and dissolves easily, odourless as well. I will definitely buy again. The delivery is very fast and monitored till it reaches my doorstep.
10 August 2026
Reply from Wellgard
Hello Olayinka,
Thank you for your fantastic feedback! We’re so pleased to hear how much you’re enjoying our collagen, especially the smooth texture and how easily it dissolves. It’s also great to know you’ve been happy with the fast, fully tracked delivery. We really appreciate your support!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Deborah,
Thank you for your 5-star review! We’re so pleased to hear your order arrived quickly. We really appreciate you taking the time to share your feedback with us.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Ernestina,
Thank you so much for your 5-star review! We’re delighted to hear that the product has helped with your bloating and that you’re enjoying the benefits. We really appreciate you taking the time to share your experience with us.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Inna,
Thank you so much for your fantastic review! We’re delighted to hear you’re happy with your experience and really appreciate your support.
Many thanks,
Wellgard 💙
Did not receive package
10 August 2026
Deliver was quick and I love the…
Deliver was quick and I love the collegen products I buy here. Was really happy to see there was a free gift of magnesium when buying 3 tubs. This didn’t turn up in my package but I messaged customer services, received a reply the same day and a shipping notice to say my missing item was on its way. Really great customer service, something that truly lacks in most companies now. Thank you!
10 August 2026
Unprompted review
Reply from Wellgard
Hello Gem,
It’s wonderful to hear you’re loving our collagen and that your delivery was nice and quick! We’re especially pleased our customer service team could resolve the missing free gift quickly for you. Thank you for your kind words about our service and for your continued support!
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Leylo,
We’re so pleased to hear you’re having a wonderful experience with us! Thank you so much for your lovely 5-star review and support.
Many thanks,
Wellgard 💙
Great product
Great product, easy to order with straight forward website and quick delivery also plenty of follow up help ,advice and ideas
27 July 2026
Reply from Wellgard
Hello Stephen,
It’s wonderful to hear you’re happy with both your product and your overall experience with Wellgard. We’re especially pleased that our website was easy to navigate and our follow-up support has been useful. Thank you for choosing us!
Many thanks,
Wellgard 💛
A friend recommend you and the products…
A friend recommend you and the products I ordered and I was impressed how quickly they were delivered thanjj on s
6 August 2026
Reply from Wellgard
Hello Jean,
It’s wonderful to hear you discovered Wellgard through a friend and had such a positive first experience with us! We’re delighted your order arrived so quickly. Thank you for your support!
Many thanks,
Wellgard 💛
Delivery definitely not express!
I placed a large order, over £150, on Thursday. Delivery email states delivery before end of the day on TUESDAY!!!!
I always had fast delivery in the past and am disappointed as it states 24hr royal mail express delivery. I don't think Thursday order to Tuesday delivery is in any way express.
6 August 2026
Reply from Wellgard
Hello Lucinda,
Thank you for your review. We’re sorry to hear you were disappointed with the delivery timeframe.
Your order was placed at 4:24pm on Thursday, after our dispatch hours of 8am–4pm Monday–Friday, so it was dispatched first thing on Friday and collected by UPS that same day. As this was a high-value order over £150, we use UPS for secure delivery.
Our delivery times are estimates and can occasionally be affected by courier delays, which unfortunately are outside of our control once the parcel has been collected.
We completely understand that you were expecting your order sooner, and we’re sorry for the frustration caused. However, we hope this clarifies that we dispatched your order at the earliest available opportunity.
We’d always be happy to assist with any delivery concerns directly and appreciate your feedback.
Many thanks,
Wellgard
All a Bit Monkey
All ordering should default ALWAYS to no automatic repeat orders !! ,they should not even be in the initial ordering process at all. The system is set up with traps to make people order repeat orders from day one instead of asking them once an order has been sent received and reviewed if it was worth the purchase.
5 August 2026
Reply from Wellgard
Hello Martin,
We’re sorry to hear you feel this way. However, we’d like to clarify that our subscription option is clearly presented at the time of purchase alongside the one-time purchase option.
In this instance, it appears that the “Subscribe & Save” option was selected in order to receive the 15% discount, which means the order was placed as a subscription. The one-time purchase option was available, but it was removed from the selection before checkout.
We always encourage customers to carefully review their selected purchase option and the order details before completing payment, particularly when choosing a discounted subscription option.
We’re sorry for any frustration caused and hope this helps clarify how the order was placed.
Many thanks,
Wellgard
Reply from Wellgard
Hello Selbinyaz,
We’re so pleased to hear your order arrived on time and that you’re happy with the quality! Thank you so much for your lovely 5-star review.
Many thanks,
Wellgard 💙
I am using this product from 1 year and…
I am using this product from 1 year and it's improved my health really helpful for skin and nails,my hairs are also more good now...thank you so much wellgard
5 August 2026
Reply from Wellgard
Hello Summia,
We’re so pleased to hear you’ve been enjoying the product for a year and have noticed such positive changes! It’s wonderful to hear you’re happy with your skin, nails and hair. Thank you so much for your continued support!
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Liane,
It’s wonderful to hear that our Lemrise has become part of your routine and that you’re enjoying them. Thank you for your kind words and continued support!
Many thanks,
Wellgard 💙
I haven’t subscribed for monthly…
I haven’t subscribed for monthly subscription and am still getting bombarded with collagen powder. I went online last month to unsubscribe and still I was sent a parcel this month!!! I don’t like their approach and lies!! Now I have to tell bank and stop these parcels coming to me when I haven’t requested in first place!!! How inconvenient is that!!!
3 August 2026
Reply from Wellgard
Hello Samina,
Thank you for your review. We’re sorry to hear you’re unhappy with your experience, but we’d like to clarify what happened.
Our records show that a Collagen subscription was set up on 2nd May. On 30th June, the upcoming July order was skipped and moved to 2nd August.
The subscription was then cancelled on 4th August. However, the August order had already been processed and raised on 2nd August, before the cancellation was made, which is why that parcel was still dispatched.
We’re sorry for any confusion this may have caused. We have now confirmed that the subscription is cancelled, so no further subscription orders will be generated.
We always aim to be transparent about subscriptions and are happy to provide the relevant order history if needed.
Many thanks,
Wellgard
I have been using a range of products…
I have been using a range of products frim Wellguard for well over a year now. It started with the collagen and then progressed to other bits and now I wouldn’t be without them. I have recommended to so many people. Recently I had an issue whereby I had moved and forgot to change my address, I got in contact straight away and got a quick response and the issue was resolved without any fuss or hassle. Highly recommend!
6 August 2026
Unprompted review
Reply from Wellgard
Hello Lynn,
Thank you so much for such a lovely and detailed review! We’re thrilled that what started with our collagen has grown into a range of Wellgard products you wouldn’t be without. It’s fantastic to hear you’ve been recommending us to others, and we’re pleased we could make resolving your address issue quick and hassle-free.
Many thanks,
Wellgard 💛
Preferred collagen powder
I have used both WG and SS, and WG is the one I prefer overall. It has no taste, the foam disappears after mixing, and there is no aftertaste. It is also cheaper than SS, even when purchased individually, and offers better value for money because the intake is 13g rather than 10g. I also appreciated the freebie included with my first order. The main downside is that it does not come with a measuring spoon, and the product is packaged in plastic tubs, which could easily be replaced with more eco-friendly sealed refill bags. It also needs a whisk to blend properly, as a spoon alone leaves lumps.
SS has some good points too. It mixes very well when whisked, comes with a measuring spoon in each bag, and is advertised as grass-fed. Buying the multipack can also be a better deal. However, the aftertaste is unpleasant, the foam can taste bitter, the individual packs are very expensive, and the repeated inclusion of a spoon in every pack creates unnecessary plastic waste. In my view, one spoon per order would be sufficient.
Both brands offer fast and reliable shipping.
21 July 2026
Unprompted review
Reply from Wellgard
Hello AA,
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that you prefer Wellgard overall and that you’re enjoying the taste, mix ability and value for money of our Collagen powder. It’s also lovely to hear that you appreciated the free gift with your first order!
We really appreciate your feedback regarding our packaging and the mixing experience. We’re always looking for ways to improve both our products and packaging, and your suggestions around refill bags and reducing plastic is especially helpful.
Thank you again for giving both products a try and for sharing such a balanced comparison. Your feedback is genuinely appreciated and will be passed on to our team.
Many thanks,
Wellgard 💙
Great products 😊
20 July 2026
Reply from Wellgard
Hello Andrea,
It’s wonderful to hear you’re happy with our products! Thank you for taking the time to leave us such a lovely review. We really appreciate your support!
Many thanks,
Wellgard 💙
Great company with some excellent…
Great company with some excellent products .. being using for some time now. Tried the Electrolytes .. Electro Might most recently and very good.
30 July 2026
Reply from Wellgard
Hello Pauline,
We’re delighted to hear you’ve had such a positive experience with us and have been enjoying our products over time. It’s great to know our Electromight has been a recent favourite too. Thank you for your continued support!
Many thanks,
Wellgard 💛
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.