Wefixitlogistics Reviews 93

Ascend has been a game-changer for my Amazon store in the 8 months I've been working with them. The automation process has streamlined my business and allowed me to focus on other pursuits while my store continues to generate profits. The team is knowledgeable and helpful, but I would love to see some improvements in their dashboard for a more user-friendly experience. Overall, I'm thrilled with the results and would recommend Ascend to others.

I've been working with Ascend for a little over a year, and I can say that it has been a fruitful journey so far. In the beginning, I had my doubts and reservations, but as time went by and I saw the steady growth in sales, I became more convinced that I made the right decision. My store started making a significant profit within the first 9 months, and I've been able to recoup my investment since then. The Ascend team is knowledgeable and helpful, but I do agree with some of the other reviews that communication could be better. Nonetheless, I'm happy with my experience and look forward to continued growth.

The last 11 months have been absolutely solid. The way I kind of looked at this whole thing was just trusting them. I came across ascend after reading an article online about one of the founders on Forbes. I got to have a call seven months ago with the guy who is in the article and I was pretty passive this whole time.

I told them from the start that I was just going to trust their expertise and just let them do their thing. I didn't really monitor stuff too carefully, although I probably should have? Either way, after almost 12 months, it has been a positive experience, and the power of eccommerce blows me away!

The biggest thing I always worry about is if an investment is going to be successful, because no guaranteed success exists in investments. In my opinion, I made a smart one, investing my time and resources into ascend, and I am so grateful for them. In 12 months it hasn't been lotterry money, but I have made an ROI, and projections for the next 12-18 are clear skies and big gains.

Here's what people need to understand about e-commerce, people are always going to be buying things online and this game from what I've learned recently from the ascend team is that data combined with wise investing can really yield returns! The call that they had with me we went over some things like analytics, and they explained everything for instance one of my stores is household products that people would typically buy at the store, so it makes sense that people would buy them online.

Looking forward to what the future holds! Thank you!

I signed up for an Amazon Store and a Wal Mart store in August 2022. It is now April 2023. Sales are -$34.60 to date on the Amazon store. That is a negative number. That number also does not reflect the initial $58,500 investment for both stores. To this date, the Wal Mart store has not been setup. Initially, the only member of management I was able to get ahold of agreed to refund the investment in the Wal Mart store, but the CEO denied the payment. Neither one of them will answer a call or an email. I have spoken with many other customers of Ascend Ecom LLC, all with the same experience. The few clients that have said positive things about Ascend don't appear to be actual clients at all.

been on for about a year almost. I will say the support is awesome.

I was very incredulous to believe that toy products would sell, but they did. And for my buy-in and situation it was a very specific line of “toys” if you catch my drift haha.

As others have said it started slow, but became consistently good. Also I nearly demanded my money back after a warehouse was affected by the weather and delayed my shipping, however Asend took care of me and I’m glad about that.

I was also interested in seeing the warehouse that’s new and I have been invited to do so.

By the way*** there was one lady I spoke with who sounded American with support that seemed like she was having a bad day, but the other lady who sounded Ecuadorian maybe was very kind and sweet!

Happy with my experience. This is for serious investors not lightweights, if you know the process of slow and steady gains and as the shark tank guy said “Cash flowww” then you will like the model they provide.

Automation rocks!

I invested in an Amazon FBA business with Ascend 6 months ago, and their onboarding process was seamless. They helped me set up my Amazon account and provided valuable guidance on product selection. They helped me source a kitchen gadget that has been incredibly successful. I purchased the product for $8 per unit and sell it for $19.99, resulting in a 60% margin. If you're looking for a partner that makes onboarding easy and straightforward, Ascend is the way to go. The only thing that stops me from giving five stars is that I want it to go faster, but in all fairness this has been a good experience and I would reccomend

Very slow start, but I have seen great results.

I have spoken with Will Basta one time, and it was great to get some insight on the new warehouses. I have been on for 12 months and am looking forward to continuing.

My store is products for pets btw.

I'd give zero stars if I could. It's been 15 months since ascend took my money. I've had 1 month with sales after 13 months with nothing. The store is now shut down again with zero sales and zero products. When I email the ceo, I get a message stating that he has limited access to email, and i get no response. This is the message I've received for over a month now. My emails and texts are now being completely ignored. Stay far far away from this company. I think they've probably just stolen my money now with no intention of ever building me a money making store.

I have been with Ascend for 12 months now, and during this time, my two Amazon businesses have experienced remarkable growth and success.

One of the aspects that I appreciate the most about Ascend is the clear onboarding process that they have. From the very beginning, their team was thorough in explaining the process and procedures for optimizing my Amazon stores. They were patient in answering all my questions and concerns, and made sure that I understood every step of the process.

What impressed me the most about Ascend was the ROI projections that they provided. They took the time to analyze my businesses and provided me with realistic expectations of what I could expect to achieve in terms of sales and profits. Their projections were spot on, and I was able to see a significant increase in my sales and revenue in just a few months.

One of my highest selling products is a toy line that Ascend licensed for my store (toys!). They helped me source bulk orders of this product at a low cost of $3.25 per unit, and I am able to sell it at a significant profit margin, between $18 to $25 per unit. This product alone has grossed me significant revenue and helped me achieve my business goals.

In just roughly 12 months, my two Amazon businesses have grossed over $560,000 combined, and I have netted in the six figures. This would not have been possible without the expertise and guidance of the Ascend team.

I would recommend Ascend to anyone who is looking for a reliable and professional team to help optimize their Amazon stores. Thank you, Ascend, for all that you have done for me and my business.

Always proficient and punctual. Very happy with their service.

Any issues we have had, have all been dealt decisively and on time. The support is always there to deal with any and all requests so it's quite smooth to do business with them. Thanks!

Ok so something really weird happened. I was contacted by (a former employee I think) Who claimed all my sales weren't real.

I was very concerned because I haven't been checking recently. I checked my dashboard and everyrhing seemed fine. I spoke witn Jasmine about this (she is with client success I believe) and she said that there is apparently someone trying to impersonate the company online. I was concerned, especially after seeing some weird reviews, but eberything is fine?

I have made small up ticks in profit so far, and I like the process. The store has had no issues. I am very good at snooping (just ask my ex boyfriend) and I did see some company claiming to based out of Bhangladesh using Ascends name and logo. I brought it to their attention.

PEOPLE: Be aware this company is based in the US, so anyone using their name outside of the US is not real. (just a heads up).

Jasmine has also emailed me a followup regarding the other things

It's nice to work with people who know what they are doing. No fluff and things are running smoothly!

I have had 60k in total investment with this group. 40k upfront and 20k in inventory which has been taken down on my store for over a month, I assume they lost it. No explanation has been given as to where it is just they are working around the clock to fix it. During this time they still continued to purchase inventory even after saying they would not. I have full documentation to prove this and have been with the company for a year. If anything changes I will change my review.

This company’s customer is not buyers that they ship to so I don’t know how any of those post are allowed to be on there as positive reviews. Their customer is a person that has invested in their ecommerce store to open an amazon or Walmart store for them. Those positive reviews would be found on Amazon or Walmart, these people have no idea that ascend ecom was the one who sent this product out. In fact the only reviews I have from buyers on my Amazon store are negative reviews about late shipment.

One of the co-owners, Jeremy, has blocked my number after sending the message below:

“Let me explain why my frustration level at this point is so high.

When Roman signed me up I was told that not only will my initial investment be recouped within 12 to 14 months. I would be making around 5k income a month on the low end most likely closer to 10k month. I said perfect my wife will be leaving her job because we are having a baby, around that time which that money will offset her income. We just had a baby see picture above.

Now fast forward to today. I am 20k further in the hole with over 60k with you guys inventory and investment. With almost no light at the end of this tunnel and everything that the people under you say always ends up not being what was laid out.

I invested in this to improve my life but it has done just the opposite. I have many businesses this one has been a bad business decision and it does not appear anyone can correct this.”

This is just a heartfelt message as I don’t want anyone else to get hurt by this company.

UPDATE:

Yes announcements were made but anyone that has a 25k credit card bill that was promised by ascend that inventory would move quickly and now nothing is posted for over a month would be upset. This is not the first time we have seen slow inventory movement from this company. Also note that in this response back, there is no defending that this has been a poor investment which is the only way this company makes a profit. When you ask why the inventory is not posted it is due to them working around the clock for over a month… no one will get on the phone to explain why this is the case. The people in the chat will respond quickly but there is no substance to anything and nothing will be resolved or when it will be.

They flagged this review even thought they agreed that everything that I have stated above is fact and I have messages with them stating this as well.

Another update:

I had to lock my card so that they could not purchase anymore inventory because I now have 22k of inventory that they have not listed on my store. They said they would not purchase anymore but racked up another few thousand in the last couple weeks which made me lock my card. Since the lock 3 days ago, I have had 8 messages from my credit card company that states they had to block a charge. Ascend is the only one with that credit card number. I have had no inventory listed for almost 2 months now.

New Update: Will the owner called me and stated that they plan to have the inventory back up and running by the end of this week stated this on Friday. I let him know that I will update this review once we see everything running the way we originally stated and expecting. I look forward to updating this as a good review if this gets turned around.

PS trustpilot please look into this buyer reviews that would clearly have no idea that ascend sent the product to their home.

I have been working with Ascend for nearly a year and I must say, overall, I am happy with their service over the last 11 months. However, there are a few areas that I am disappointed with.

Firstly, their dashboard is quite problematic.... It's not user-friendly and often takes me more time than necessary to find what I'm looking for. It would be great if they could improve this aspect of their service. And I'm disappointed with the lack of communication with Will Basta and Jeremy. I have tried to reach out to them on several occasions but have not received a response. It would be great if they could be more responsive to their clients.

ALSO, an ice storm affected a factory that my store was sorting items from. I realize that this is outside of anyone's control, but the delay caused by this event was ridiculous. I hope that in the future, Ascend can have a backup plan in place for situations like this.

Despite these issues, I have been generally happy with Ascend's service. I hope they can address these problems and continue to improve their service in the future.

We came to ascend after trying another automated done for you type platform. So we had a prior store. Saw some people saying things like their store was suspended, etc. and I can't speak for others but I will say that we were informed that bringing in a store that came before we signed up with ascend was a risk, and they advised that we start a new store. After some back-and-forth with the team, we came to the agreement that we would start a new store and keep our old store.

Now our old store did in fact get suspended after violations, such as late delivery, etc. however, our new store has done just fine no violations, no late deliveries, nothing at all like that. The dashboard is OK I look at it every now and then. This is not my main source of income, so maybe that is a little bit different for me and my team.. Because as far as investing goes, I wouldn't recommend just dumping in your life savings like someone else mentioned they did, if you have no other businesses and are expecting this to generate your income for you free of any work.

The the whole point of why we signed up was for automation to generate passive income, not to generate primarily income to live off of, and so far ascend has delivered.

If anything changes I will update.

Our experience has been great. They ship on time and usually we receive before the stated TAT. Thanks!

8 months in, not one single product sold, not one single product bought either. Communication is catastrophic, there is no number to call and no one to talk to other than the click-up app. Due to inactivity my store got de-activated. I had a video call with Amazon today, the Amazon representative unfortunately confirmed my fears. For instance: There is a point in the contract that says they would buy the shop back if it does not make your money back in 24 months. Given the shop is up during this time. the Amazon rep had said Ascend Ecom deliberately lets the store deactivate, forcing you into default. Or another ting: To re-activate a shop Amazon requires Business statements and bank accounts plus identification during the live interview. Ascend Ecom asks me for what - Here is a live answer from a Ascend rep on Click up:
"Good day. I understand that your Amazon Seller Central is deactivated. For our Appeal's Team to assist you, kindly provide the following details:
EIN & LLC certificate
valid ID front and back
Utility bill (90 days)
You may attach them here in the Message Board. Thank you."
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They know what is required, they know they cannot assist the live video interview, yet I am being asked for UTILITY BILLS?
I have asked for their address to "Visit their headquarters". I will post updates here if I get an answer to that question.

My experience is: they are incapable, deceiving, and asking for utility bills when not necessary, well you can probably figure...
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UPDATE -
1) Trustpilot asked me to provide my info to Ascend, or else my review may be taken down.
2) No answer to the address of their headquarters
3) I have emailed support at ascendecom dot com prior - who answered? My representative from Click up!
4) This is the original text from Amazon i got to re-activate my store: (Maybe i missed the utility bills?)

Dear seller,

Thank you for scheduling video call appointment to complete your identity verification.

Please review the details below and make sure to join the video call on time and come prepared with the documents required.

Appointment details:
Your appointment is confirmed for February 28 at 11:00 am Pacific Standard Time
Your Amazon Chime video call link:
Your Amazon Chime Meeting ID :
Document requirements:
To complete your identity verification, please make sure to have with you the original physical and digital copies of the documents listed below.

-- ID Document: A valid government-issued photo identity document. The document must include the following information: full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship.

-- Bank statement : The bank statement associated to your Amazon selling account. The statement must have been issued in the last 180 days and include the following information: full name (individual or business name), address (business operating address or residential address) and bank information.

-- Invoices and(or) supply chain documents: The document(s) must include the following information and ASINs: buyer details, date of issue, product details, quantity of products and supplier details.
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March 6th Update - still have not heard back regarding their headquarter address, my emails to support at ascendecom got answered by my ClickUp account rep, i am still waiting on that zoom call....
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BIG UPDATE - Nothing has changed, endless commuication that is not leading anywhere, but i did hear from their LEGAL DEPARTEMENT, telling me legal steps will be taken against me if i do not take this review down....

Managed to ship on expedited dates. Very happy. Thanks.

Communication could be improved but other than that it went great.