wedoskin.ca Reviews 

618
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and reasonable prices, often mentioning fantastic sales, helpful reward systems, and generous extra samples included with purchases. People also love the high-quality skincare selection and find the online ordering process exceptionally smooth, reliable, and straightforward. However, some customers also noted recurring issues with delayed shipments, incorrect items received, and missing delivery updates from couriers. A few consumers expressed frustration regarding slow responses from support teams when trying to resolve order problems or track lost packages. Others mentioned that resolving these unexpected service hiccups took considerable time and effort.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the high quality and... See more

Delivery service

People report positive experiences with delivery_service, noting that orders arrive quickly and efficiently.... See more

Order

Reviewers mention positive feedback about order processes, noting that online shopping is quick,... See more

Price

Reviewers highlight positive aspects of price, noting that costs are competitive, reasonable, and feature... See more

Customer service

Consumers find customer service to be positive, highlighting efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more

Rated 5 out of 5 stars

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more

Rated 5 out of 5 stars

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more

Rated 5 out of 5 stars

I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more


Company details

  1. Health and Beauty Shop
  2. Facial Spa
  3. Skin Care Clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

618 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(618)

617 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointed with We Do Skin’s advertising

“I love Alumier products, but I was disappointed with We Do Skin’s advertising. They claimed that all products were already 20% off, which wasn’t accurate. I had purchased the same items before Easter at a properly discounted price, but after Easter they were listed as ‘already 20% off’ while still being sold at regular price. This felt misleading and frustrating as a customer.”

2 April 2026
wedoskin.ca logo

Reply from wedoskin.ca

Thank you for your feedback—we’re glad to hear you love AlumierMD products.

We’d like to clarify that the 20% discount referenced was already applied to the listed prices across our site. It wasn’t intended to be an additional discount stacked on top at checkout. We understand how this may have been confusing, but the pricing reflects the reduced rate by default rather than showing a separate markdown.

We always aim to present our promotions as clearly as possible, and we appreciate you sharing your perspective. You’re welcome to compare pricing, and you’ll find our current prices remain consistent with the applied promotion.

Rated 2 out of 5 stars

Delivery issues

My first order came fine but I ordered again and still have not received the goods. Tried emailing customer support but no response. Frustrating!

21 April 2026
Unprompted review
wedoskin.ca logo

Reply from wedoskin.ca

Thanks for your feedback, and we’re sorry to hear about your experience.

As this review is anonymous, we’re unable to locate your order or any prior communication. We take customer support seriously and respond to all inquiries, so it’s possible your message didn’t come through to us.

Please reach out directly at help@wedoskin.ca with your order number, and we’ll be happy to look into this for you right away.

Rated 5 out of 5 stars

Your prices are wonderful

Your prices are wonderful. However I made the mistake of paying the extra for insurance in case of loss. However the 10 percent discount made up
For that. Amazing deal. I love Emminence Marine Eye Care. It’s the best

20 April 2026
Unprompted review
Rated 4 out of 5 stars

The color science flex sunscreen…

The color science flex sunscreen provides great coverage, it really is like a foundation and I think that the medium color will be great for summer but for now it’s a bit too dark for me.
Really fast and reliable delivery.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

First time ordering from Wedoskin

First time ordering from Wedoskin. They were quick in replying to my questions and very helpful and friendly. I love, love, love their Lip Balm. It’s an excellent product. I have it in all tints now.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

I thought i ordered your powder sun…

I thought i ordered your powder sun screen. I received the sunscreen moisturizer in the tube.
I do still want the powdered sunscreen and the powdered bronzer. Can you send me the link or product code for these 2 products and I will order them next?

10 April 2026
wedoskin.ca logo

Reply from wedoskin.ca

Hi Colleen Hanson,

Thanks for your message. Based on our records, the item shipped matches what was selected at checkout. We do our best to provide detailed product descriptions to help avoid any confusion when ordering.

That said, we’d be happy to help you find the powdered sunscreen and bronzer you’re looking for. Please reach out to our customer support team, and we’ll guide you to the correct products and assist with your order.

Rated 3 out of 5 stars

Legitimate access to luxury beauty products

I really like that there’s a company that legitimately gives one access to luxury skincare items in Canada. However, when reaching out to ask a question about the status of my order, I was responded to via AI and would have preferred a human response. I’m very happy with the products and delivery and would purchase from this company again.

9 April 2026
Unprompted review
wedoskin.ca logo

Reply from wedoskin.ca

Hi Monique,

Thank you for your feedback—we’re really glad to hear you’re happy with the products and delivery.

We understand your preference for a human response. We do use AI to help provide quick replies and reduce wait times, but our support team is always available and happy to step in whenever needed.

If you ever prefer to speak directly with someone, just let us know—we’re here to help.

We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Excellent service for fantastic products

Excellent service for fantastic products! This time I purchased my favourite sunscreen - Elta MD clear. I love this sunscreen! It’s not sticky, goes on smoothly with no whitish tint. It’s comfortable on your skin and does not cause any reactions! Absolutely love it! Can’t recommend it enough! Fast, secure delivery!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy!

I am very happy with the price offered as well as prompt shipping. I was advised of the status of my order every step of the way. I will be happy to order from this company again.

18 April 2026
Unprompted review

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