wedoskin.ca Reviews 

618
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and reasonable prices, often mentioning fantastic sales, helpful reward systems, and generous extra samples included with purchases. People also love the high-quality skincare selection and find the online ordering process exceptionally smooth, reliable, and straightforward. However, some customers also noted recurring issues with delayed shipments, incorrect items received, and missing delivery updates from couriers. A few consumers expressed frustration regarding slow responses from support teams when trying to resolve order problems or track lost packages. Others mentioned that resolving these unexpected service hiccups took considerable time and effort.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the high quality and... See more

Delivery service

People report positive experiences with delivery_service, noting that orders arrive quickly and efficiently.... See more

Order

Reviewers mention positive feedback about order processes, noting that online shopping is quick,... See more

Price

Reviewers highlight positive aspects of price, noting that costs are competitive, reasonable, and feature... See more

Customer service

Consumers find customer service to be positive, highlighting efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more

Rated 5 out of 5 stars

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more

Rated 5 out of 5 stars

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more

Rated 5 out of 5 stars

I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more


Company details

  1. Health and Beauty Shop
  2. Facial Spa
  3. Skin Care Clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

618 reviews

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Asks customers to review

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Replied to 62% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(618)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The ordering process is a bit finicky

The ordering process is a bit finicky, but I did receive my products in a pretty timely manner.
My sunscreen came with sealed boxes, but the product itself doesn’t have the little silver sealed tap on the end. I’ve emailed the company for further information as a shelflife for an unsealed product isn’t safe. It is a sunscreen and I have melasma if these products have been sitting on the shelf for six months unsealed they’re not good and I’m not prepared to use them immediately so they need to still be shelf stable for another month plus good for the entire six months I want to use them.
You should be unsealing a product when you go to use the product so I’m waiting to hear back from them.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Happy to have another platform to buy my skincare which is usually harder to find, and with great shipping options!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

First time ordering from this company…

First time ordering from this company and I’m very impressed. I saved $68 compared to where I normally buy my skincare products, so I was already happy before the package even arrived!
The ordering process was easy, shipping was super fast, and their return policy is excellent (although i didnt use that service). What really stood out to me was the customer service — they actually reached out to thank me for my order, which was such a nice touch. That kind of attention is rare these days.
I’ll definitely be ordering again and highly recommend them to anyone looking for skincare products.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a devastating house fire…

We had a devastating house fire recently which caused me to have to reimagine/replace all of my most beloved beauty and skin care items.

Wedoskin not only had all the top tier skin care items in one place, but also an enormous selection with which to choose from. Shipping was fast and when a small error occurred the wedoskin team jumped to fix it with an expedited response and $50 dollar voucher towards giving them another chance to make it right.

Within 24hrs they had 1) Acknowledged the problem. 2) Fixed the problem and sent a $50 voucher for any inconvenience they may have caused. That’s a company that will create lifelong users based on great customer service.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Great products!

Quick and easy delivery. Great selection of products. Plus free samples!
I purchased Alumnier vitamin C serum and Skinmedica H5. I have these two products on regular rotation for daytime. The combo of the two makes my skin feel great and provides a glow!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

My Go-To for Alumier Products

I have ordered Alumier products from Wedoskin.ca multiple times now and have always had such a great experience. Their sales are amazing. I always make sure to stock up when they happen because the deals are THAT good. Fast shipping, authentic products, and everything is always packaged so nicely. Highly recommend for anyone looking to purchase medical-grade skincare in Canada! I also appreciate the samples. ❤️

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered several times from…

I have ordered several times from Wedoskin.ca each time I place an order I get great service and my product arrives in a timely manner. The products are excellent and prices are more than reasonable. I also am able to find products that are hard to find on other web services. As long as Wedoskin.ca is around it will be my ‘go to’ skin care company!

15 May 2026
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

At first I was confused by the purchasing,and remain so.Lack of communication regarding no shipping yet items paid in full.However though frustrating it was handled with validation and apologies and every attempt to make up for the rocky start.I was extremely pleased,and will confidently continue to purchase from them.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with WEDOSKIN!

Great experience ordering through WedoSkin! The product arrived quickly and was packaged well. Fast delivery and smooth ordering process, very happy with the service and excited to keep using them to order my skincare products.

13 May 2026
Unprompted review
Rated 4 out of 5 stars

Great Support Team

Although there was a significant delay with my order, the Support team was very helpful and assured my order would arrive in a timely manner. The Support Team continued to reach out with updates on my order, which eased my worries.
Cannot wait to try the products!!

12 May 2026
Unprompted review

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