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We Buy Books Reviews 

20,257
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the quick and efficient payment process, often receiving funds promptly after items are received. Many people appreciate the straightforward and easy-to-use service, noting the convenience of home collection options and clear communication throughout, simplifying decluttering and earning. However, some customers also noted concerns regarding product acceptance and pricing. Many reviewers found that a significant number of their books were not accepted, sometimes due to perceived damage or specific titles not being purchased. Additionally, some people were disappointed with the low prices offered, occasionally receiving much less than anticipated or finding the value disproportionate to their effort.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the ease of selling books, with... See more

Payment

Customers consistently note positive experiences with payment, frequently praising the promptness and speed... See more

User experience

People report positive experiences with user experience, consistently describing the website and app as easy... See more

Service

Customers had positive experiences with service, frequently praising its promptness, ease of use, and... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting good or fair prices for their books... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 4 out of 5 stars

My 15% bonus code which I entered never was use to determine the final amount. Otherwise as always the transaction went smoothly and quickly - unlike World of Books!

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,257)

1,575 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to do and quick service

Easy to do and quick service. Never had
An issue with We Buy Books

15 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Easy peasy !!!!

Scan, pack, send, pick up from your own front door. How convenient. !!! Received payment straight into bank account within a week.
No hassle. Would recommend.

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re glad to hear that you found our service convenient and hassle-free, from start to the end. Thank you for your support.

Rated 4 out of 5 stars

Very impressed with the service from WE…

Very impressed with the service from WE BUY BOOKS. Honest, efficient and all promises kept. We have a large CLASSICS collection to sell and will continue to do business with WE BUY BOOKS.

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re delighted to hear that you’ve been impressed with our service and found us honest, efficient, and reliable. We truly appreciate your support and thank you for choosing WeBuyBooks!

Rated 4 out of 5 stars

Useful way to declutter despite the…

Useful way to declutter despite the measly recompense

22 June 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re pleased to hear that you found WeBuyBooks a useful way to declutter. We appreciate your review and thank you for choosing our service.

Rated 5 out of 5 stars

AMAZING COMPANY AND SO EASY TO USE

AMAZING COMPANY AND SO EASY TO USE. THANK YOU FOR EVERYTHING.

10 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your feedback. We’re delighted to hear that you found our service so easy to use and had such a positive experience with WeBuyBooks. Thank you for choosing us!

Rated 5 out of 5 stars

Good as new

Purchased a talking book off this company via Amazon. I love talking books but, in my experience, they tend to be few and far between, which is a great shame. Moreover, when I do buy them on-line, they tend to arrive in pretty grim condition, with a broken case or scratched discs or both. Not in the case of WeBuyBooks, however. The talking book arrived promptly, and both the casing and the discs were in excellent condition. Very pleasing. Rival companies should take note.

25 June 2026
Unprompted review
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We take great care to ensure our items are accurately graded and well packaged, so it’s wonderful to know we met your expectations. Thank you for your kind words and support.

Rated 5 out of 5 stars

Easy to use.

What I liked about this site, was how easy it was. Scanned, Had a price straight away no waiting. Just boxed up, scanned the QR code at the drop off. Payment was very prompt. Will definitely use again. Thank you.

4 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for your review. We’re glad to hear that you found our service quick and easy to use. Thank you for your kind words and support.

Rated 3 out of 5 stars

Problems scanning with the app

On the plus side, I really appreciate the fact that parcels can now be sent using Royal Mail rather than Evri (which was VERY unreliable) and payment is vry quick -- but I have not been impressed with the app. Sure, it makes it "easier" to scan rather than type in the ISBN, but not when I have to keep checking and correcting the data. I have sent six boxes of books and in each one there were at least two that gave the wrong title for the ISBN. When I realized, I tried a second scan (same) then had to check the basket and figure out which book was misidentified. A paperback "Little Women" went through as "Frankenstein" as one example. If it left the wrongly id-ed books in, the payment was reduced, with nothing for the actual books I'd sent.. a lot more trouble than doing the listings on my laptop!

12 June 2026
We Buy Books logo

Reply from We Buy Books

Hello Lisa,

Thank you for taking the time to share your feedback. We're really pleased to hear that you've found the switch to Royal Mail more reliable and that you've been happy with our quick payment process.

We're sorry to hear about the issues you've experienced with the app incorrectly identifying books after scanning. We understand how frustrating it is to have to double-check and correct titles, particularly when it affects the valuation of your order. This isn't the experience we want our customers to have.

We'll make sure your feedback is shared with our development team as we continue to improve our service. In the meantime, if you ever notice any discrepancies before sending your items, or have any concerns about a trade, our Customer Services team will always be happy to help.

Thank you again for your feedback and for continuing to use our service.

Best regards,
WeBuyBooks

Rated 5 out of 5 stars

Good morning everyone

We Buy Books is a great way for readers and resellers to sell their unwanted or no longer required media

16 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re happy to hear that you find WeBuyBooks a great way to sell unwanted books and other media. We truly appreciate your support and thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Easy to use the app and add books to…

Easy to use the app and add books to the list. Aldo once sent off (easy to get the post office to print off labels) I got the money in my account quite quickly!

19 June 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re happy to hear that you found our app easy to use and that posting your books was straightforward. Thank you for your support.

Rated 5 out of 5 stars

Great pickup service

Great pickup service! Excellent all round service and prompt payment!

19 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you very much for your feedback. We really appreciate it and your support.

Rated 3 out of 5 stars

Most expensive book refused

Most expensive book refused
It would be good to receive a quick photo with evidence of why it was refused

26 June 2026
We Buy Books logo

Reply from We Buy Books

Hello Derek,

Thank you for your feedback. We're sorry to hear you were disappointed that your most valuable book was declined. Our Quality Control Team do not have access to the prices offered for the items they inspect.

If you'd like more information about why an item was refused, please don't hesitate to contact our helpful Customer Services team via email, phone or live chat. Where possible, we may be able to access the item and provide photographs to help explain the reason for the rejection.

We appreciate your suggestion, as we understand how helpful this would be, and we'll be sure to pass your feedback on to the relevant team.

Best regards,
WeBuyBooks

Rated 5 out of 5 stars

Easy cash and give you book second chance

We buy book, make selling books easy. And you give our book second chance to be loved again, rather end up in the bin, which makes me really sad.
All you got to do, pile the book that you done with it, scan( where you get instant price. Take to the post, or wait DPD comes to pick up. And get cash. Easy. Thank you We Buy Book.

12 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re happy to hear that you found our service easy to use and that you appreciate giving books a second chance to be enjoyed by someone else. It’s great to know that our simple process and collection options made selling your books easy. Thank you for your support and for choosing WeBuyBooks!

Rated 4 out of 5 stars

Very easy service to use

Very easy service to use, just scan, pack & We Buy Books will do the rest including free collection. The easy way to rid yourself of lots of books in one go.

On the down side, they don't take all that many titles, only took about a 1/4 of what I wanted to sell & their buy price is very low. However you don't do it make money, its really the convenience that would encourage me use them again should I need to.

12 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re happy to hear that you found our service easy to use. We also appreciate your feedback regarding the range of titles we accept and our valuations. Thank you for your support.

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