Banner for We Buy Books

We Buy Books Reviews 

20,257
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the quick and efficient payment process, often receiving funds promptly after items are received. Many people appreciate the straightforward and easy-to-use service, noting the convenience of home collection options and clear communication throughout, simplifying decluttering and earning. However, some customers also noted concerns regarding product acceptance and pricing. Many reviewers found that a significant number of their books were not accepted, sometimes due to perceived damage or specific titles not being purchased. Additionally, some people were disappointed with the low prices offered, occasionally receiving much less than anticipated or finding the value disproportionate to their effort.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the ease of selling books, with... See more

Payment

Customers consistently note positive experiences with payment, frequently praising the promptness and speed... See more

User experience

People report positive experiences with user experience, consistently describing the website and app as easy... See more

Service

Customers had positive experiences with service, frequently praising its promptness, ease of use, and... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting good or fair prices for their books... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 4 out of 5 stars

My 15% bonus code which I entered never was use to determine the final amount. Otherwise as always the transaction went smoothly and quickly - unlike World of Books!

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(20,257)

1,575 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Money arrived quickly into my account. Would definitely recommend and will be using again.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate it.

Rated 5 out of 5 stars

I have used We Buy Books several times…

I have used We Buy Books several times since my husband died to clear some of his book collection. I find them very easy to deal with. The posting of packages off to them is simple, I have my post man pick them up from my home.
The people at WeBuyBooks are very helpful and I can throughly recommend them as a great company to deal with.

3 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. We’re very sorry for your loss, and we’re grateful that you chose WeBuyBooks to help you clear part of your husband’s book collection. Thank you for your kind words. We truly appreciate your support.

Rated 5 out of 5 stars

I was very happy with your service.It…

I was very happy with your service.It has been a great help clearing my house since the death of my dear wife. I have more to dispose of in the near future.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. Our condolences for your loss. We’re very pleased to hear that our service has helped you during such a difficult time. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Fast process

I went through other apps to see which ones made more money from your books and this app did. It was very fast items got picked up a few days later. I’ve got money in my PayPal. Was a little bit worried when I sent the books out and was thinking there’s no updates, but it was just me.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re glad to hear that you found our app easy to use and that you were pleased with the value offered for your books. We appreciate your feedback and support, and we hope to help you again in the future!

Rated 5 out of 5 stars

Easy pease

So easy to use ,royal mail collect and bring the labels

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Great

Great, simple process, good way to recycle books whilst making a small amount of money in return

24 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our process simple. We truly appreciate your support and thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Very easy to navigate good…

Very easy to navigate good communication will use this company again fair price paid quick and easy.

23 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We really appreciate your support.

Rated 5 out of 5 stars

Good fast payment

Good fast payment

23 June 2026
We Buy Books logo

Reply from We Buy Books

We are happy to hear that everything went smoothly. Thank you for sharing your experience.

Rated 5 out of 5 stars

I was able to sell a number of books…

I was able to sell a number of books very easily and they were picked from my home on the day I chose. My only disappointment was in the number of books that were rejected

16 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re pleased to hear that you found our service easy to use and that the home collection process was convenient. We appreciate your feedback regarding the number of books that were not accepted and will take your comments into consideration as we continue to improve our service. Thank you for choosing WeBuyBooks!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look