We Buy Any Gadget.Com Reviews 44

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Received confirmation onthe 3rd Dec that my phone was accepted. Despite twice contacting this company no payment has been received. Phone no shown is no longer in use!

Rated 2 out of 5 stars

My phone was sent and tested fairly quickly but I was advised on 3rd December that payment would be made during that week. A week later I sent a "reminder" that I had not been paid but did not receive... See more

Rated 1 out of 5 stars

How does this company get away with it ? Take your phone and not pay you ! Absolute daylight robbery , have spread the word around to all my family and friends to never ever use we buy any gadget , I... See more

Company replied

Rated 2 out of 5 stars

Honestly, regardless of the quote they're offering I'd take your phone elsewhere. I sent my phone off a week ago and still haven't had a payment, even though my progress report has been updated to "aw... See more

Company replied

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We offer the best prices for all your Gadgets!! Mobile Phones, Tablets, Games Consoles, Laptops, Ipods.....Plus much more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 2 out of 5 stars

My phone was sent and tested fairly…

My phone was sent and tested fairly quickly but I was advised on 3rd December that payment would be made during that week. A week later I sent a "reminder" that I had not been paid but did not receive a reply. Nine days later I have still not received my money. This does not seem right.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

How does this company get away with it…

How does this company get away with it ? Take your phone and not pay you ! Absolute daylight robbery , have spread the word around to all my family and friends to never ever use we buy any gadget , I don't know how they get away with it ....

12 December 2024
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, sincere apologies on the delay in response and payment. Your order has now been paid on the 16/12/2024. We apologise on the delays as we have had a huge backlog of orders during this busy time of year. Kind Regards. WeBuyAnyGadget.Com

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! Initial value was £408. Was told this was a system issue. Took over 2 weeks to actually value it and said it was worth £150! Device was perfect as it was replaced by Samsung. “Communication” is appalling. Also if you choose PayPal they charge an administration fee. They should not be able to run a business like this. Don’t waste your time on these cowboys.

2 August 2024
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, thanks for the review. Apologies if you was not happy with our service. We have had a backlog of orders and your order was paid as agreed by your chosen payment method of paypal which unfortunately they automatically deduct a fee from the payment. Regards

Rated 1 out of 5 stars

WORST SERVICE EVER!!!

Placed order to sell my device on 28-May-24 and had to chase up twice for postage paid pack - never arrived til 22-Jun-24!
They have been in possession of my device since 28-Jun-24 and I have chased up multiple times for an update on my payment. Last communication from them was 09-Jul-24, saying they will test my device as soon as possible.
I had my device checked before sending to them and it was in mint condition with no issues or faults, so if they now come back and say there are issues or faults, I will be taking legal action against them. Had I know it was a Company being run out of a house, I would never have placed an order with them.
I will be complaining to Compare And Recycle, who have this Company on their website!

16 July 2024
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, many thanks for your review. Apologies if you was not happy with our service. We have had a backlog of orders. Your order was processed for payment on the 17th July 2024. Regards

Rated 1 out of 5 stars

No payment, no response

I sent my mobile phone to the company and received an acknowledgment of receipt on 2 February, with a message that payments are usually processed in 1-2 days.
I'm yet to receive payment or further correspondence. I've tried calling and e-mailed without reply.

20 February 2024
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, many thanks for your review. Apologies if was not happy with our service. We have had a backlog of orders. Your order was processed for payment on the 23rd February 2024. Regards

Rated 2 out of 5 stars

Re no update and no payment

I sent my phone to them time ago (IPHONE X64 GBb I haven’t had an email from them stating they had received my order on , the website check tracking information can confirm received. It when will I be getting my payment. Next question

15 December 2023
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, thanks for the review. However we received your item on the 18th December 2023 and payment was made on the 21st December 2023 as per our T&Cs so the above information on your review is inaccurate. Regards.

Rated 5 out of 5 stars

Great service

Very helpful in resolving any issues/concerns I had.

14 February 2022
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Many thanks for your Kind Review.

www.webuyanygadget.com

Rated 1 out of 5 stars

Do not use this company!

Do not use this company!

They were very quick to send out a bag for me to post my phone in and sent an email to say they received it two days later. The website says that they will issue payment within 48 hours, however, a month on no payment.

They don't respond to emails or telephone calls and I am no further forward.

Do not use! they will take your device but wont issue you with payment for it! They basically just steal your phone!

12 November 2018
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Dear Olivia.

We apologise for the delay in payment being processed. We can confirm that your order was processed for payment on the 15th November 2018..

Kind Regards

www.webuyanygadget.com

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY

I sent my phone to them a month ago (IPHONE SE). I had an email from them stating they had received my order on 10th August 2018, the website then states payment will be received in 48 hours from getting the device. I emailed several times and called them but nobody responded (phones never get answered). I then received an email from a guy called John on 17th August saying there was a "technical glitch" and that he had sent the details over to the payment team. We are now at the 24th August and I have emailed again to say I have not received payment! Nobody responds to any of your query's, its the worst I have ever been treated as a customer! Don't waste your time, use a proper company for your gadget. This one has caused me stress and I STILL HAVEN'T GOT MY MONEY!!! I will be contacting watchdog next week if I don't get it by Tuesday.

24 August 2018
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Dear Jessica.

We apologise for the delay in payment being processed. We can confirm that your order was processed for payment on the 24th August 2018..

Kind Regards

www.webuyanygadget.com

Rated 1 out of 5 stars

Avoid this company

Sent my phone to them two weeks ago, received an email on 12/02 to advise my item had arrived, it then took two days for them to update the status to testing, it’s now EOD 21/02 no more information given, I’ve called daily from 16/02 and sent an email from the form provided, I’ve heard nothing.

AWFUL COMPANY, DONT USE.

21 February 2018
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Dear Claire.

We apologise for the delay in payment being processed. We can confirm that your order was processed for payment on the 28th February 2018..

Kind Regards

www.webuyanygadget.com

Rated 1 out of 5 stars

Avoid this company

I sent my phone to this company 2 weeks ago I have had an email to say they have received it and that I’m awaiting payment. It states payment within 48 hours but it’s been 12 days so far and no payment and no explanation.
Avoid this company they don’t answer the phone and just send an email to say they have received my email query.
Avoid this company at all costs !!!

27 November 2017
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Dear Victoria.

We apologise for the delay in payment being processed. We can confirm that your order was processed for payment on the 6th December 2017.

Kind Regards

www.webuyanygadget.com

Rated 5 out of 5 stars

Great service

Great service, price offered was inline with other companies, more than many offered as it was cracked/not working

18 July 2017
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, Many thanks for your review.

Kind Regards

www.webuyanygadget.com

Rated 5 out of 5 stars

Best service ever

Best service ever, would recommend *****

7 June 2017
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Hi, Many thanks for your review.

Kind Regards

www.webuyanygadget.com

Rated 1 out of 5 stars

Not good

Not good. Choose another company

18 May 2017
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Dear Clare, Sorry to hear you are disappointed, however as explained, you sent in a device which did not match your original order and this device had no value whatsoever in it and we advised accordingly. We also contacted you that the device can be returned to you.

Kind Regards

www.webuyanygadget.com

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