All vision on slides, zero process in reality
Worked with this company as an analyst. The polished pitch to clients does not match what happens internally.
No process. No SDLC standard, no task-setting standard, no onboarding, no PM playbook. Every manager improvises. Product knowledge lives in people's heads — when someone leaves, it leaves with them. Documentation exists in multiple conflicting versions with no registry. AI-generated artifacts go straight into delivery without human validation.
Build first, think later. Engineering starts before requirements are locked. Scope changes mid-sprint. Every release is firefighting and rework.
Sales vs. delivery — two different companies. Scope, hours and pricing get "agreed verbally," then sent to the client as final without sign-off. Clients are promised one thing and delivered another. Financial and reputational damage surfaces only after the invoice doesn't get paid.
Management by avoidance. Direct questions about contracts, addendums and scope get ignored for weeks. Statuses don't move unless you push. Zero visibility for leadership on who is loaded, who is blocked, what is actually shipping.
Punishment for raising risks. Flag a systemic problem with a written solution and you become the threat, not the problem. No mandate to fix anything. When the incident eventually lands, accountability quietly migrates to whoever warned about it first.
Before you sign anything with them — as a client or a specialist — ask for: the SDLC regulation, the task standard, the documentation registry, the onboarding process, written role descriptions for PM/BA. If none of it exists on paper, assume you'll be building the company's internal infrastructure for free, without authority, and carrying the blame for every gap.
Hard pass.
