TRIBE Reviews 

1,832
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste, quality ingredients, and moist consistency, often highlighting them as the best protein-packed options on the market. Many appreciate the variety of flavors and the fact that they are not overly sweet, making them enjoyable and healthy snacks. The delivery service is frequently commended for being quick, prompt, and reliable, with orders arriving in good condition and on time. However, some customers also noted issues with their orders, including confusion between product types and receiving items that did not meet their dietary requirements. There were also mentions of dissatisfaction with the price of products when not on offer, and some found certain items to be too sweet or to have an undesirable texture. A few people experienced significant delays or non-delivery of their packages, and others were disappointed by changes in product availability or formulation.

What people talk about most

Product

People report positive experiences with product, often describing them as delicious, yummy, and made with... See more

Quality

Reviewers highlight positive aspects of quality, frequently describing products as delicious, yummy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick delivery... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing disappointment upon... See more

Price

Users describe ambiguous interactions with price, with some finding products to be a good value, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny


Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,832)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I brought the Vanilla vegan protein…

I brought the Vanilla vegan protein from sainsburys and the taste was really bad and very far from vanilla, i was unable to continue using this product which was really disappointing as I’m a student on a tight budget. I wouldn’t recommend buying this, just want to warn others.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

I've used Tribe for a number of years

I've used Tribe for a number of years, and highly recommend their range of bars and cereals. I tend to order directly from the site, and on all occasions, their delivery has been super prompt.

The only criticism I'd make is that they have recently discontinued a number of their products, meaning their range of flavours for their bars is now quite limited. I do hope they reconsider this decision.

7 August 2024
Rated 1 out of 5 stars

Box containing no product, simply a promotional flyer

It's very simple to me as I've worked in Manufacturing and Distribution. If a product is ordered, it appears to me that the process involves preparing the carton, loading the carton with product adding documentation, in this case a promotional flyer, and then sealing it and shipping. So, in this case, the Postman looked very puzzled, shaking the box approaching the house. I took delivery, shaking it too and realising it was extremely light. I photographed it closed and opened without any product whatsoever inside. I am not complaining if the system sends me a full replacement box, then I can rate it higher. The response to my "complaint" from your end was to immediately place an order to replace it - that was fine thanks. I await its delivery.
It has now been delivered, on time and in full and the company has positively and rapidly responded to my concerns. I am very happy with this response.

31 July 2024
Rated 5 out of 5 stars

Delicious Muesli!

The muesli is great for all the family - our two year old absolutely loves it. So lovely to have a nourishing, fuelling, healthy breakfast that we can all enjoy! Thank you Tribe!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

perfect

As always everything was perfect. Thanks for tasty products and great customer service

23 July 2024

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