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Really nice coffee and excellent customer service!
Have had a few coffees from here and absolutely love the chocolate brownie blend. Had a small issue on an order which was promptly resolved by customer service.
Will be a regular customer!
Wanted to purchase from this company however i did not finish the purchase due to the way they force you to setup paypal for automatic future payments even if you are not purchasing a subscription. Mentioned this on a FB post and was advised i must have selected subscription by mistake ( I Didn't) and my 2 replies explaining it still did not work via their link now appear to be hidden and or removed however Their site is based on Shopify (i'm a shopify partner and maintain several ecommerce sites on this platform as well as on other platforms) and i have never seen Paypal set up this way for single purchases. I like to control my purchases, 2fa for all transactions and changing payment method on the fly, this approach removes all of that control. Went to a competitor who is also on shopify and their paypal is setup correctly, normal checkout for single purchases and automatic for subscriptions.
Their coffee does look great and the reviews very good, so if this technicality does not bother you then go for it, however to me this approach seems peculiar as such i will just spend my money elsewhere.
Reply from Wbroast
Hi there, apologies this did not work for you. As discussed we do not force customers to sign up to a subscription, it’s not how we operate as a business. There may have been an issue with PayPal which we are looking into. We hope you get to try our coffee at some point. Many thanks.
Really tasty coffee, freshly roasted. Lovely branding too and prompt delivery!
This family-run company is my latest discovery in the UK artisan coffee roastery scene. I placed my first order for a kilo of their Signature Gold Organic Whole Beans three weeks ago and have enjoyed them thoroughly since.
While their organic beans are excellent, where they stand head and shoulders above most of their competitors is the ease of communication with them and the fact that they roast to order - both highly valued attributes for an end customer like me who wants the freshest possible roast.
I have just ordered another kilo of the same beans - I can't recommend them highly enough!
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